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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 27 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

70%would recommend to a friend

Customers are saying

Customers have good things to say about the Indoor/Outdoor Wire Free 2K Security Camera with 2-Way Audio. The camera quality is decent, and it is easy to set up and install. Users appreciate the battery life, indicating that the batteries do not require frequent changes. Additionally, the night vision feature is functional.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-27 of 27 reviews
  • Rated 2 out of 5 stars

    Outdoor security

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was with no subscription but it keeps turning off. Cant rely on it.. when it works its ok. But not recommended to anyone.

    No, I would not recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Thank you for your feedback. We’re sorry to hear the camera has been powering off unexpectedly—that’s not the reliability we strive for, especially with a security product.

      This issue can sometimes be related to battery life, Wi-Fi signal strength, or firmware settings. Even without a subscription, the camera should stay consistently active when properly configured. We’d appreciate the opportunity to help troubleshoot and get your camera performing as expected.

      Please reach out to our support team with your contact details and camera model so we can assist you directly.

      — Night Owl SP Digital Support Team

  • Rated 1 out of 5 stars

    Poor camera

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After one week stopped working, poor battery worked for couple days and you have to charger it again. Not recommend it,

    No, I would not recommend this to a friend
    • Brand response from Night Owl
      Posted .

      We are sorry to hear about the trouble you experienced with the camera and battery life. That is not the experience we want for our customers. Please contact our support team at 1-866-390-1303 so we can assist further.
      Night Owl SP Digital Support Team

  • Rated 1 out of 5 stars

    Poor battery time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery time is too short. Around 24 hours only. Then needs to recharge.

    No, I would not recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Thank you for the feedback and sorry to hear of your issue with your batteries. These cameras use rechargeable lithium ion 18650 batteries. Battery life depends on a number of factors including if you choose continuous recording or event based, how active the camera zones are for activity, etc. Another key factor is operating temp. In the winter batteries have a more difficult time holding charge in cold environments. You can charge backup batteries and swap them or pull down the camera and recharge. Please let us know if you have any other questions. Thanks, Night Owl SP Digital Support Team

  • Pros mentioned:
    Night vision

    Rated 5 out of 5 stars

    Absolutely amazing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Night Owl Indoor/Outdoor Wire-Free 2K Security Camera offers excellent features like 2K resolution, night vision, and a loud security alarm, making it a user-friendly and cost-effective choice and i love it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    niccce

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the wirefree 2k actually has a pretty decent brightness. setup was easy as can be becuz we use it in a not so trafficky area, the batteries wont require much changing. perfect for my needs!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    The Owl is watching

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with little effort to change batteries. Good support online with any problems. Wish Best Buy would carry the solar powered Night Owl. Would buy a few.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Versatile

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Wire-Free Camera offers high-resolution video and two-way audio, making it a versatile choice for home security. Its wire-free design allows for easy installation in various locations in your home making it easy to use

    I would recommend this to a friend
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