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Customer Ratings & Reviews

Your price for this item is $33.99
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The comparable value price is $159.99

Customer reviews

Rating 4.7 out of 5 stars with 1736 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the delicious coffee, ease of use, and handy frother of the 10-Cup Specialty Coffee Maker with Fold-Away Frother and Glass Carafe CM401. Many appreciate the machine's design and included filter. However, some customers mention concerns about the price and potential issues with the water reservoir and size. A few also reported problems with the brewing process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 1,736 reviews
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Ninja coffee maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like it alot works great and makes great coffee. Tried the rich setting but made the coffee too strong for me. But other than that its a great product.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Ninja at it again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best coffee maker I have owned. Read reviews and decided to buy although we owned a Krueger. This is by far a better tasting coffee maker. So happy to buy, gotta go make some coffee.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ninja 10 cup coffee maker

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very easy to use and easy to maintain. I really like the versatility, you have the option to make one cup or a carafe, and also you can have a variety of flavors that you can explore.

    I would recommend this to a friend
  • Pros mentioned:
    Frother

    Rated 4 out of 5 stars

    Coffee Lovers Unite

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this, and a wonderful price. I love being having the ability to do both a single serve or a full pot of coffee. The frother is great too although it doesn't heat the milk (I already knew that before purchasing). It doesn't take up a lot of counter space either.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Meets expectations

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Ninja - 10-Cup Specialty Coffee Maker with Fold-Away Frother and Glass Carafe CM401 - Black/Stainless Steel meets my needs and does everything as discribeed

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Enjoying it a lot

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how it serves me when I want to enjoy a half pot coffee all day it just a single serve. I enjoyed it coffee or tea as well. User friendly and easy to clean. Permanent filter is the best

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Didn't last long

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mainly my wife drinks at least 16oz of coffee EVERY DAY! She loved the Ninja I bought for her several years ago. Nothing was wrong with it. However, I started drinking coffee with her on the weekends so we upgraded our Ninja to have the coffee pot. Darn thing just died tonight. Up and quit! Looking for something else now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tough to find a negative.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great coffee maker. Best part about it is the versatility to use it as a single serve, but also be able to use the carafe and have it be used as a normal multi-serve coffee makes. I haven’t really seen any opportunity to use the frother, but it’s a decent touch to add an element of value to an already impressive unit. The mesh basket prevents the need for paper filters, giving a better coffee flavor in my opinion, but you could still use them if you wanted to. The water reservoir is easy to take off and put back on when refilling is necessary. Clean up and upkeep is also extremely simple.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Good coffee maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly it’s better than expected. It’s nice that the scoop has the recommended amount on it. The coffee brews really hot and the drip stop is nice so the warmer stays like new.

    I would recommend this to a friend
  • Pros mentioned:
    Frother

    Rated 5 out of 5 stars

    recommend

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HIGHLY recommend and I'm in love with my coffee maker! its a great addition to the kitchen if your a lover of coffee!!! I love that it has a fold away frother for small areas

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality
    Cons mentioned:
    Price

    Rated 3 out of 5 stars

    pricey cup of joe

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good coffee maker as far as regular coffee goes. As a latte or specialty coffee brewer it lacks necessary requirements for a good latte or cappuccino flavors. If you like regular coffee its great but too pricey for a regular cup of coffee.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    To much money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To much money for what you get, I returned it. I couldn't get it to make a full pot of coffee. I filled the reservoir to the maximum level and only about half the water would get used. Even when I tried to make half of a pot of coffee, I would only get about two cups.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    All I need!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and brews coffee fast. Removable water tank makes it easy to clean. A few more buttons to push than previous coffee maker but all in all makes a good cup of coffee.

    I would recommend this to a friend
  • Pros mentioned:
    Frother

    Rated 5 out of 5 stars

    Awesome Ninja Machine

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This coffe machine is awesome with the flexibility to make speciality drinks in so many ways at home. Love the frother.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coffee maker. I love the rich coffee option and all possible combinations available for quantity of coffee. My wife loves making capuchino with it.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Good coffee, convenient to use

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes a good cup of coffee. Removable reservoir is a really nice feature. Have the glass carafe at home and the thermal at work, both are great.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Coffeemaker Customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this coffee maker! It makes a perfect cup of coffee. From the built in milk frother to the convenient pull out filter basket, I couldn’t be happier with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, easy to clean. Like the variety of ways to make coffee and not use the pods. We make a cup at a time and a carafe. Granddaughter loved making iced coffee. The water vessel is easy to fill and clean. Would suggest using coffee that is not ground finely unless you use a filter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Was working but now cannot turn off TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As far as the guys who hooked up my TV they were excellent. All was working really well. BUT, now I cannot turn off the TV. It keeps saying, "Press Menu to watch Fios TV; otherwise , turn your TV off. " So, those words stay on the TV. The new TV is a Samsung. I have another Samsung downstairs. I have no problem turning off the downstairs TV. Also, on the new TV I have to get up to turn the sound down or up on the sound bar. The remote which I have does not work the sound bar. Is this Best Buy problem or is this Verizon problem?

    No, I would not recommend this to a friend
  • Pros mentioned:
    Frother

    Rated 5 out of 5 stars

    So many choices

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ability to make single cups with no K-Cups is a joy the iced coffee features and the frothing feature was definitely a great upgrade from my previous Ninja coffee maker

    I would recommend this to a friend