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Customer reviews

Rating 4.7 out of 5 stars with 1736 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the delicious coffee, ease of use, and handy frother of the 10-Cup Specialty Coffee Maker with Fold-Away Frother and Glass Carafe CM401. Many appreciate the machine's design and included filter. However, some customers mention concerns about the price and potential issues with the water reservoir and size. A few also reported problems with the brewing process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 1,736 reviews
  • Rated 5 out of 5 stars

    To Drip or not to Drip. That is the feature needed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had the previous model. This one has the drip switch. Really helps on drips and clean up after the pour. Also, like the front facing water storage over the previous model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This coffee machine is fantastic. The only thing I was hoping for that the interior of the coffee basket filter holder is not plastic, other than that, it's perfect and does the job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Repeat purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced an older version of this. I like that it includes a coffee pot and can brew whole or half carafe. I finally figured out that the warming feature is only for those 2 settings. I like the Rich brew option. My old one lasted for years. Hope this one does too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just opened for Christmas

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has exceeded our expectations. It is so well thought out. We have not tried the frother yet but love the rest especially the dial up controls for the carafe.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use, Filter
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Wonderful coffee maker

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Carafe or single serve options Frother Clean cycle Fast brewing Multiple brew settings Permanent filter Easy to use Easy to fill Cons: None My husband and I drink a lot of coffee. I love being able to use one machine to make a Carafe or just a single cup depending on the time of day. The milk frother is amazing and works with a variety of milk types. The water reservoir is so easy to clean and fill. The permanent filter is so convenient and again easy to clean. Assembly and the instructions were very straightforward. The addition of a cleaning cycle is fantastic. The specialty brew option is one of our favorites. I've already recommended this to family looking to replace their current coffee maker. This is one of our most used appliances.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 4 out of 5 stars

    Ninja

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes great coffee turned out better then expected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used it yet. It is a Christmas gift. But I really hope that the product is great. I'll edit the review once I know more. PS this review is so early because I get best buy points.

    I would recommend this to a friend
  • Cons mentioned:
    Water reservoir

    Rated 3 out of 5 stars

    Hard to Find Replacement Parts

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really like this machine.... unfortunately, we dropped the water reservoir and it sustained a small crack. It now has a slow leak. Some replacement parts are available through ninjakitchen.com, but not the water reservoir. Really bummed out!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ninja upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently upgraded my 3.5 yr old CF112 (which is also a wonderful machine) to this model. The simple feature of the delay brew and carafe made it absolutely worth the investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best coffee maker I’ve ever owned.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seriously cool coffee maker. Loads of features. Haven’t owned it very long (one month at this point) but I’d highly recommend it to anyone remotely into having good coffee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best coffee to start the day

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for something that would fit the counterspace and be functional in different aspects, and the Ninja fits the bill. The brew quality is awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So easy to use and clean!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Previous coffee makers have had issues with molding due to non removable parts. Everything on this is removable which makes it much easier to clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes a very nice ice coffee. If you want to have fast cold coffee drink this is hard to beat. Better than most coffee shops in Dallas.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ninja Coffee Maker Review

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent coffee maker. I am in college and use it every morning to start my day. Can make any combination of coffee you wish as long as you are a good barista.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SUPER DOPE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is absolutely amazing! I’m a full blown barista in my household with my frothing skills! Do yourself a favor and elevate your life with this thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I would love to try these coffee maker I wish I ge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would love to try these coffee maker I wish I get it for Thanksgiving date I will recommend it to my friends and family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Coffee Maker!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best coffee maker we have owned. We especially like the single cup feature without having to buy the more expensive pre-packaged cups that other brands offer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Settings

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the over ice setting. Frother is kind of gimmicky, but a nice touch. Have been using for several months and it continues to work well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Delicious coffee

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t know how bad the coffee we were drinking was until we brought this home! During quarantine, this machine has been put to use and we love it. The different sizes and types lets us mix it up and keep it interesting. Only downside is the forever filter still lets a decent amount of grounds through.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect for Today’s Hybrid Office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Practically perfect office coffee maker in this time of hybrid work. The multi features of full pot to single cup brews make it useful when you are the only one in the office or you are surrounded with multiple co-workers needing that cup of coffee.

    I would recommend this to a friend