Customer Ratings & Reviews
- Model:
- CM401
- |
- SKU:
- 6346475
Customer reviews
Rating 4.7 out of 5 stars with 1736 reviews
(1,736 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers often highlight the delicious coffee, ease of use, and handy frother of the 10-Cup Specialty Coffee Maker with Fold-Away Frother and Glass Carafe CM401. Many appreciate the machine's design and included filter. However, some customers mention concerns about the price and potential issues with the water reservoir and size. A few also reported problems with the brewing process.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Coffee quality
Rated 5 out of 5 stars
aWEsoMe sAUce!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you LOVE coffee, this my friends, is your huckleberry!! If you merely like coffee, go to mickyD's...this does not concern you...unless you want to have your mind blown by aaaamazing coffee!! Kids, you cannot go wrong here!! You want a whole pot, go nuts!! Just one cup, don't even trip...we got you!! But wait!!, you want a coffee shop cuppa, yuppa...got that too!! There is litraaarrraly an option to satisfy even the most critical of coffee clatch's. The only notes i have is the model from days gone by came with an amazing double walled travel mug. When are you bringing that back...? Asking for a friend
I would recommend this to a friend Rated 5 out of 5 stars
Great maker
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is our second Ninja coffee maker and we love it. Though it has mutiple functions, it simple to use and makes a good cup of coffee
I would recommend this to a friendRated 5 out of 5 stars
When she saw mine----
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my granddaughter and she just loves it! It is so nice looking sitting on her "coffee bar". When she saw mine she just had to have one.! It is just so versatile and the coffee is steaming hot--just the way I like it.
I would recommend this to a friendRated 5 out of 5 stars
Best Coffe Maker
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome coffee maker, still going strong into 2025
I would recommend this to a friendRated 5 out of 5 stars
Love it!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love this coffee maker, especially with it's water reservoir and measuring spoon. I can make my iced coffee and mu husband can have his XL coffee to go.
I would recommend this to a friendRated 5 out of 5 stars
Ninja
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter absolutly loved this coffee pot. Would highly recommed this ninja coffee pot to anyone. Great price for the value
I would recommend this to a friend- Pros mentioned:Coffee quality
Rated 5 out of 5 stars
Bye Bye Keurig, Ninja has my loyalty now
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've only had Keurig coffee makers before purchasing this Ninja - made my first cup with this using the specialty coffee function and came straight here to write a review! WOW. Super impressed - I had no idea home brewed coffee could taste this good! I used the same ground coffee I've been using and was shocked at how delicious it tasted using the Ninja. I stood there for a minute realizing the disservice I had done to myself by not switching over sooner.
I would recommend this to a friend Rated 5 out of 5 stars
Amazing coffee!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely amazing!! Makes the coffee much richer and smooth! Never knew what I was missing out on
I would recommend this to a friendRated 5 out of 5 stars
Great coffee maker
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good coffee maker. like the ability to make the different sizes of the coffee cup settings works very well.
I would recommend this to a friendRated 5 out of 5 stars
Durable
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing!! 4 years later and still using it and it is still working perfectly.
I would recommend this to a friend- Pros mentioned:Coffee quality
Rated 1 out of 5 stars
Breaks every 3 months and you have to pay
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had 3 units now - each one fails after a couple of months. Even under warranty, it costs you money $$$. Ninja charges you a fee like $25 or $50 (can't remember which) every time you have the unit replaced. I just gave up and threw mine in the trash. Getting 3 units that all fail in a couple of months means the product is poor. When it worked, it was nice and I liked it quite a bit but the poor quality and associated fees meant the unit cost was almost 2x the purchase price. I know several others that have the same issue. Check Twitter...search for 5 beeps of death
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .We would like to thank you for your review. We are regret to hear that the system does not meet your initial expectations. We do hope that you will try Ninja® again in the future. If you have any other questions, our product specialists are available at 866-826-6941, Mon.-Fri. 9am - 9pm ET | Sat. 9am - 6pm ET.
- Pros mentioned:Coffee quality
Rated 5 out of 5 stars
Strong coffee maker
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I finally found a coffee maker that makes my coffee strong and hot. I have tried and returned other brands and more expensive machines before getting this one. I grind my coffee beans very fine, I use the permanent filter and choose “rich” to get the strong coffee taste I like. Even if you don’t like your coffee as strong, this machine is great. I haven’t experienced the leaking water yet other reviews have said. Overall I love this coffee machine.
I would recommend this to a friend - Pros mentioned:Coffee quality, Ease of use
Rated 5 out of 5 stars
Mr coffee
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent coffee maker I recommend easy to use super
I would recommend this to a friend - Pros mentioned:Coffee qualityCons mentioned:Brewing
Rated 2 out of 5 stars
Ninja isn't all it's cracked up to be!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to love this but just can't stand it. I love the look. My machine from the second month of ownership will not brew a full carafe of coffee, no matter what I do. I did all the maintenence, have replaced parts, it brews between 2/4 & 3/4 of a pot. If we want a full carafe we must brew a xl mug or travel mug first then switch to full carafe to finish brewing in that exact order or the hot plate doesn't kick on. I didn't save the box after 2 months ago I couldn't do much about it. The coffee does taste good whence brewed, but my cup is always full of sludge at the bottom. My Ninja Foodie airfryer has shot manufacturing also, all the words wore off the front (power, temp, function) within first 2 weeks of use. I had to use appliance paint so my kids don't burn the house down trying to make a slice of toast.
No, I would not recommend this to a friend - Pros mentioned:Coffee quality
Rated 5 out of 5 stars
Coffee maker
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine my first one was amazing and got broken in a long move. Second is just as fabulous. Makes an excellent cup of coffee and is well worth the money.
I would recommend this to a friend Rated 1 out of 5 stars
Keeps turning off!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Received my first one for Christmas. After 6 months it stopped working. Kept turning off every 20 seconds. I called Ninja and they walked me through process to get it to work; said this was a common problem. Still couldn’t get it to work. Sent me a new base and I had to pay $35 for shipping. Was using my Mr. Coffee and finally set up the new Ninja a few months later. Same thing happened AGAIN! Called the company and they said I had it more than 6 months so there was nothing they could do. I’m writing this review now because my friend just called and said the same thing is happening to her. DO NOT BUY! Company does not back their product!
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
perfect for alone time and gatherings
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the versatility. Can be used to make single cups and to make a whole pot.
I would recommend this to a friend - Pros mentioned:Coffee quality
Rated 5 out of 5 stars
Great coffee maker
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best coffee maker we have ever owned. Make the best cups of coffee.
I would recommend this to a friend - Pros mentioned:Coffee quality
Rated 5 out of 5 stars
YOY NEED THIS COFFEE MACHINE
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.LOVE IT!!! THIS MACHINE WILL NOT DISSAPOINT YOU. ITS QUCK AND MAKES GOOD COFFEE.
I would recommend this to a friend - Pros mentioned:Coffee quality
Rated 4 out of 5 stars
Good value
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Makes perfect cup of coffee every morning! Buying this is a good decision.
I would recommend this to a friend













