Customer Ratings & Reviews

Been waiting over 48 hours for the digital code to be sent to me. Contacted support was told it will be sent, Still have not recieved anything! Plus they will not refund as well! Save yourself the headache and money and DO NOT BUY THIS. They will take your money and never send you the code!

I bought this thinking I could use it within 30min, but it’s been 3 days and I haven’t gotten an email with the code for the card. I need to use this before the eshop on 3DS shuts down. Please email me with my code.

It has been 48 hours since I ordered this, expecting it to show up in a few minutes like Amazon does, but it still says "order received" with no updates. I have not received any further emails about it and do not have the code yet. Until Best Buy gives me the card, they've essentially stolen $50 from me. Buy it from Amazon or somewhere else instead.

Digital code should be sent away within 5 minutes. Like Amazon does. Waiting longer is unacceptable. BestBuy is the worst place to buy digital codes. Take your money somewhere else. If you are unable to deliver it fast - put a warning next to the item description that your digital delivery “soon” means something like 24-48 hours.

Best buy doesn’t actually own the gift cards, they just sell them and take the money. I’ve waited 2 days for a digital code and it’s 5-7 business days to cancel if I went a different card route. Customer support is the most unhelpful bunch I’ve worked with in some time. Don’t buy from this terrible store FRONT they just want your money and won’t help you

Purchased and didn't receive an email for download. Talked to customer service the next day and they said to cancel and purchase another one it should arrive within minutes. Still never got it. Apparently it takes 24-48 hours

I know it's only $5, but look at the guy, he's trying so hard, can't you just appreciate that?

After waiting over 21 hours BestBuy canceled my Nintendo eShop $20 Gift Card [Digital] order without giving me the option to update / change my payment method. Ended up ordering the Nintendo eShop $20 Gift Card [Digital] from Target and received my digital gift card within less than 10 minutes.

I've been waiting over 24hrs to receive a DIGITAL gift card that could and should have been instantaneous. I'm waiting a few more hours before canceling and buying on Amazon. Ridiculous.

After waiting over 21 hours BestBuy canceled my Nintendo eShop $5 Gift Card [Digital] order without giving me the option to update / change my payment method. Ended up ordering the Nintendo eShop $5 Gift Card [Digital] from Target and received my digital gift card within less than 10 minutes.

DO NOT BUY!!!! Bought this yesterday 2.40pm, it's now the next day 8.40am and I'm still waiting for the redemption code! And I can't even get a refund! Just go to the store and get a physical card, way faster.

DO NOT BUY!!!!! I bought this yesterday 2.40pm, it's now the next day 8.35am and I'm still waiting for the redemption code! And I can't even return it! Don't waste your money, buy it somewhere else, or go to the store and buy a physical card. Way faster.

Over 36 hrs since purchase and still haven't received despite being told by support yesterday that I'd get it by 5pm that day. Would not recommend purchasing egift cards from Best Buy, unless you're okay waiting days for an item that should take at most a few hours to get emailed.

Super easy, email comes in about an hour, $10 Nintendo Switch cash.

It has been literal hours since I ordered a digital code, which realistically should be fully automated and shouldn't take as long as its taken. This is honestly a bit ridiculous at this point.

Been waiting days for the digital delivery to be fulfilled and the email still hasnt been recieved. Do not buy this product from BestBuy

I bought a digital gift card and they will not email the code! I have been waiting forever. DO NOT BUY SCAM!

Bought this item, waited and even called customer service but apparently my item does not exist now I have to go through the trouble of disputing $5 with my bank

No code received waited for the whole day. Bad online experience.

I have been waiting a whole day and Best Buy still hasn't emailed me the code to the card