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Customer Ratings & Reviews

Your price for this item is $239.99
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The comparable value price is $299.99

Customer reviews

Rating 4.9 out of 5 stars with 56134 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.7 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers are delighted by the Switch 32GB Console's portability and the wide variety of games available. Many appreciate the console's fun factor, handheld design, and battery life. However, some users wish for more storage space and find the controllers somewhat uncomfortable. The console's size and build quality are also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 56,161 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Easy transaction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product.. easy ordering . No issues.. easy pickup

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    nintendo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this after my friend told me she loved hers. love it

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability

    Rated 5 out of 5 stars

    Daughter loves it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves it! The newer style has great battery life! The portability is awesome and the size is perfect for her! Its peppy and fast! Quick start up, quick loading, all in all just a great buy!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nintendo switch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good communication, and fast shipping. It’s a good product.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Not your grandpa's Nintendo... but still could be

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing system for kids and casual gamers. Easy to hook up and operate. The Switch is my wife's favorite system because she can access all her favorite NES and SNES games. It's Lightweight, easy to transport, and can be used standalone as a handheld so it's also become our go-to system to take with us on family vacations.

    I would recommend this to a friend
  • Pros mentioned:
    Portability
    Cons mentioned:
    Joy-con

    Rated 4 out of 5 stars

    Poised to be Nintendo's best system yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right now, the Switch feels like any new console—the software library is rather small, the hardware is unfamiliar, and the OS does not feel fully fleshed out. But for me, the 2017 line-up has enough games I want that I decided to get a Switch now rather than waiting. THE CONS: Appropriately enough, the biggest con for me was the Joy-Cons. Specifically, I was one of the lucky few to receive defective Joy-Cons that would lose connection with the console if gripped to tightly or moved too far across the room. I contacted Nintendo, though, and they were incredibly helpful and quick in setting up a free repair order. It also sounds like they changed the manufacturing process, so new Switches should not have this issue. My only other hardware complaints are minor by comparison. I wish there were a charging port on top of the Switch, like on the Wii U gamepad, so I could sit it upright while charging. Also, the Joy-Con controls feel closer to a 3DS or PSP than a full console controller, so while the Joy-Con Grip makes them feel more like a full controller, I might still end up buying a separate pro controller (an extra $70!). On the software side, things just feel rushed out. The OS lacks such features as a web browser, video streaming services, or even the ability to customize the order of games on your home screen. None of those is a deal-breaker for me, as that is all software, and Nintendo has a good history of adding more home screen functionality over time. THE PROS: System absolutely delivers on its promise of offering console-like gaming on the go. The Joy-Con connection to the screen feels secure and satisfying, the screen itself looks great, and I have not seen any frame rate issues. On top of being able to play it like a handheld system, the TV dock is also incredibly small (you could probably fit eight inside an Xbox One), so you can easily take the entire thing—console, Joy-Cons, dock, HDMI cable, and AC adapter—to a friend's house, hotel, etc. Past Nintendo consoles were small enough to be kind of portable, but this is the first one that feels portable by design. On the software side, the OS, while rather bare-bones at the moment, is very clean and incredibly fast (a welcome change from the Wii U). Friends Lists are way easier to manage, not only thanks to Nintendo Account integration, but also because can exchange friend requests with another Switch in the room over Bluetooth. The entire Switch OS can be controlled with a controller or the touch screen, the latter of which is very nice when you have to type, for instance, a wi-fi password. Games are games, but it is nice to have full access to the home menu and system settings without closing your active game. TL;DR: If you like the Switch's launch line-up, none of the early issues should prevent you getting one now. If you are looking at cross-platform games, the Switch's portability gives it a key advantage. If you are only interested in games coming out later this year, it might make sense to wait.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Switch it up

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Compact, convenient and fun for all. When the whole family is tired of trying to figure out what to watch on TV we just decide what to play on the Switch!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nintendo switch is awesome!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We absolutely love our switch! I’d been wanting one for so long and the times I was willing to pull the trigger on one, they were sold out or hard to come by. We were bummed we couldn’t get a bundle console, but that’s okay. We’ve already had a lot of fun with it and look forward to getting a bunch more games!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My kids love it!!!! (me too)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Presentation/Availability: Product was well packaged with no broken/opened box. There weren’t any available at the store. Was purchased online and pickup at store. Performance/Gameplay: My kids love it!!!! Is stronger that it looks on its construction materials. I charged quickly and worked perfectly since the first-time powered on. I also purchased additional memory card, case and pro-controller (recommended). Best of all, is not only for gaming, there are some other cool stuff that you can do with it. I had no problem at all picking up the item at the ‘online orders’ counter. Merchandise was available as I purchased it and the employee was very friendly. Customer service: Very good customer service. I was greeted by an employee as soon as I walked through the door.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability

    Rated 5 out of 5 stars

    Perfect gift

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my son on Christmas and he’s been using it since. He takes great care of it and he plays on it everyday. Batter is long lasting screen is clear and it’s super easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Fun, Portability

    Rated 5 out of 5 stars

    Awesome game system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system! Easy setup for immediate play time! Fun for the family!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability

    Rated 4 out of 5 stars

    Great device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally gave in to my sons repeated requests for a Nintendo Switch. It has kept his attention so far. The portability makes it great to take on trips. The battery life surprised me by how long it lasts. I would recommend this product but I would make sure to purchase a screen protector to reduce scratches. Just a reminder that this purchase will require more purchases such as games but many titles start @ $19.99

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great family game system

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product everything included, great condition

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    My son loves this video game.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this game for my son for his 9th birthday. He loved it. It's great gift. He can travel with it. Buy different video games for it. The price is reasonable for the value you get.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Playing with power

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Late to the game I know…. Just got a Switch as the 2 is coming out. Definitely the best overall console/handheld I’ve had but we’ll see if that changes when I finally get my hands on the Switch 2. My only regret is that I wish I had popped the extra $50 for the OLED screen after seeing the demo one in the store.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Phenomenal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing gaming system. I absolutely love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great game for the kids never had a problem kids love it

    I would recommend this to a friend
  • Pros mentioned:
    Portability
    Best Buy Employee

    Rated 5 out of 5 stars

    Nintendo switch

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    Best Buy Employee
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Nintendo switch . I like how it can be handheld but get this u can stand the screen up and play or hold it like a handheld. I like how it comes ah a controller piece to make it into a controller . I love how it connects to the TV and we all can play and I I am love how my family and friend s can also connect to me and play.

    I would recommend this to a friend
  • Pros mentioned:
    Game selection, Portability

    Rated 5 out of 5 stars

    Fun System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ONLY issue is it needs more games. I am sure they will eventually get all the good games. Destiny and Madden would be huge on the switch. My favorite feature is the ability to give the Wife the TV and keep playing my game.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Switch Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t expect to enjoy playing the switch so much. I love it.

    I would recommend this to a friend