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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 56134 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.7 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers are delighted by the Switch 32GB Console's portability and the wide variety of games available. Many appreciate the console's fun factor, handheld design, and battery life. However, some users wish for more storage space and find the controllers somewhat uncomfortable. The console's size and build quality are also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 56,162 reviews
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as a gift for my 10 year old and he loves it! He plays it every day, especially because he can play Fortnite on it. It has a sleek design and can be played with a controller, on the handheld, or by separating the joy cons.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A huge step in the right direction!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to say, I am very impressed with Nintendo on this one. I've seen Nintendo evolve over the course of many years, and I have been a bit worried about them lately. It seemed as if they were always late to the party, and had been making games that only stuck to their "formula" that they had developed for each of their series. They tried to become more unique with their motion controls on the Wii, but while it did great with sales at first, it just didn't perform well enough to be considered a real success. And of course the Wii U was a failure. Then, The Switch was announced. At first, due to my worries, I wasn't all that interested in it. But as the hype for the new console began to grow, I slowly became absorbed by it. Of course, the new Zelda was part of this hype, so I couldn't resist for long. By the time we got to release date, I was SO excited that I couldn't control it. And then it arrived. I was absolutely blown away. The Switch was incredible! Nintendo had finally made something that was truly new and unique after a streak of consoles that were seemingly afterthoughts. There are plenty of pro's and con's to this console, so let's discuss them a bit. First, the cons, and why some of them aren't actually cons to begin with. First of all, yes, The Switch has had plenty of launch issues. The de-sync issue with the left joycon, dead pixels, and even just straight up broken units. But the thing about all of these problems that people fail to understand, is that they were completely expected. Every launch generation of a new console has a bunch of issues. The first build is always the most rough. I mean, the red ring of death originated from the launch build of the XBox. The fact that people are so infuriated with these issues is a bit ridiculous, regardless of how abundant they may be. Plus, Nintendo has been doing their best to replace all problematic consoles, so good on them. Also, if your are messing up your controllers by putting the wrist straps on the wrong way, then that is your own fault. They are fairly self explanatory, and if you put them on incorrectly, all you have to do is hold down the release button and apply a little force. They will slide right off. I've also heard people complaining about the resolution of the console. While it is pretty sub par compared to competitors, I personally don't feel like the image has to be perfect to enjoy game play. For what it is, it looks absolutely amazing graphically. As for the screen scratching issues, yes the screen is plastic, so expect it to be prone to scratching. First of all, although it may seem like it is easy to scratch the screen on the dock, but it really isn't. As long as you are decently gentle with the console, and you put it in and out of the dock at a straight angle, then you will be fine. Secondly, if you don't already buy a screen protector for every mobile device that you buy, then you are doing it wrong. It should be a no-brainer to buy a screen protector for a device that you take on the go, as it is exposed to outside forces. Make sure you get a screen protector if you buy The Switch, because yes, it isn't that hard to scratch. However, still try your best to be gentle with the console. The console itself is surprisingly durable for what it is made out of. As cheap as the plastic may feel, it is actually quite strong, and while it can be scratched, extensive damages are difficult to incur on accident. Except for the dock. That thing is pretty cheaply made, but since it is simply a way to connect to a TV, you really shouldn't have a reason to put it in a situation where it can be damaged. Personally, I only have three issues with the console as a whole. One being that I very much dislike the table top mode. This is a personal issue, so not everybody will have the same issue with it that I do, and therefore shouldn't judge the console based on this. The kickstand is a bit cheap, yes, but it is supposed to be that way because it is removable, preventing it from being permanently broken off the console. However, why is it positioned to the side?? It would make so much more sense for it to be in the center. Due to it being on the side, it is unbalanced, so it doesn't stay standing. There were many times that I tried to adjust the volume and ended up knocking the console over and popping the stand off. Plus, the screen is just a little too small to enjoy table top mode fully, and its a bit awkward when trying to focus on such a small image at a greater distance. A minor detail, but a bit annoying. An extra issue would be that the controller grip doesn't charge the controllers, but this is minor, not entirely necessary, and fixable. Also WHERE ARE THE GAME MANUALS??? My second and third issues are a bit more important. First of all, the battery life is only about 3 hours and some change (a bit less playing Zelda). This is not an issue normally, because finding a chance to charge the console is fairly easy in this day and age, especially when the connector is USB Type-C. However, it is a bit of a different story on a long car trip or plane ride, and it certainly wouldn't last long enough to keep you entertained the whole way. Yes, it could be fixed with portable batteries, but this is another investment that would make the process more difficult. Not to mention that the charging doesn't keep up too well when the console is running. Secondly, why is charging port on the bottom!?!? This makes NO sense, because you can't play table top if your are charging the console, and it is extremely uncomfortable to play it while laying in bed because the cord juts out into your chest/stomach. A poor choice of placement on Nintendo's part. The final issue that people have that I don't care about that much personally, is that the launch library is extremely small. While this is true, obviously it will be fixed over time. For this reason, however, I will say that if you aren't a hardcore Nintendo or Zelda fan, I believe it is worth waiting for the library to expand and for some prices to drop a little. Okay, that's it for the cons, now for the pros. Which is literally everything else. Because this part will be extremely long, I'm going to do this part in a list to save some space. Here we go: 1. The console looks SO SEXY and sleek. 2. For how small they are, the controllers are very comfortable to use. 3. The console is very durable despite its plastic screen. 4. The multiple modes on this console are an extremely innovative idea. 5. The sound effects. OH MY LORD THE SOUND EFFECTS. 6. The controller grip is also very comfortable to use. 7. The screen and graphics within games look amazing. 8. The UI is very well-crafted and easy to use. 9. The inclusion of the screenshot button was an awesome idea. 10. I am so glad that they went back to game cartridges! 11. THE PRO CONTROLLER IS AMAZING! 12. Storage space is actually quite good, you just have to get the larger games like Zelda on cartridge, and then you have plenty of space for all other games. 13. I love the mechanism that is used for attaching and removing the controllers. 14. Controls are very responsive and fine-tuned. 15. ZELDA IS AMAZING!!!! 16. Motion controls are still a bit janky, but much better than the Wii, and also used more as a enhancement than an integral game mechanic. 17. IR camera is pretty cool, I hope they incorporate it in cool ways in the future. 18. Obviously, it's amazing that this is a mobile console with as much processing power as it has. 19. Prices are bit high, but actually quite sensible when you think of what you actually NEED to buy and how expensive it is to game nowadays. 20. Updates don't take forever, online capabilities seem pretty powerful. 21. Third party support seems to be going well so far, hopefully it doesn't crash like the Wii U. 22. This isn't really a pro or con, but despite the online play becoming a paid service, it seems like it will be pretty affordable. Hopefully the bonuses for buying it will get better, because right now they don't seem worth it. 23. Docking station works really well and is quickly responsive. 24. Brightness features working really well. 25. I like that Mii's are used for profile pictures now, instead of being an actual feature of the console. Makes more sense. 26. Parental controls make sense and work really well for their intended purpose. I'm sure there is more I could say, but for now I will leave it at that. Overall, this is an incredible console, and has impressed me so much more than I could have hoped for. Great job Nintendo, I look forward to the future of The Switch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Switch me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great handheld product!! All around good for a decent starter for kids and adults.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability

    Rated 5 out of 5 stars

    Runs great and fast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kids love it. Runs fast and is portable. Great battery life. Wish it had more apps, but not necessary since it is a gaming console.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    A fun and flexible game console!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me just first say that this is my first Nintendo console that I have ever owned. That being said, I am very happy and satisfied with this purchase. The flexibility of the Nintendo Switch was the drawing factor plus Nintendo produces a lot of fun and amazing games (i.e. Zelda, Super Mario Bros, etc). I like the flexibility of being able to travel with the tablet and play at the comfort of your home. I must say it's a great investment for your home and personal video game entertainment! Get it!

    I would recommend this to a friend
  • Pros mentioned:
    Game selection, Overall performance

    Rated 5 out of 5 stars

    Switch

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this switch for my daughter it so far has been a very good quality the games are great and not that expensive.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Fun, portable, and versatile!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nintendo Switch is a very fun and impressive gaming console. It is very versatile and can be played in three different modes. While the best feature of the Switch is that it can be played on a big TV or as a handheld console, I primarily use it in handheld mode. I've always dreamed of playing console games on the go and Nintendo has made that finally possible with this very portable console. It's amazing to see many console games being ported to the Switch. I look forward to future titles being ported to the Nintendo Switch.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability

    Rated 5 out of 5 stars

    Great gaming system

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long battery life, and very easy to use, whether handheld or docked. This has been a great addition to our entertainment section.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability

    Rated 5 out of 5 stars

    The BEST console!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally the best console out on the market. Great graphics, gameplay, portability, and the battery life is pretty sweet!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great for all types of players!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love love love my new switch! I had a DS lite growing up and have been wanting something like that that I could play casually. It's perfect for that but there are also games for more serious game players. Best buy was excellent in getting this to me as well (I got it during the pandemic when it was sold out elsewhere). I specifically really live tablet mode, I didnt think I would use that feature often but I find myself using it regularly. DEFINITELY glad I held out for this instead of getting a lite.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability

    Rated 5 out of 5 stars

    Great Pastime! Nice device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console that is very versatile. Graphics of the games is good! Good deals on games! Also very handy and great battery life

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Great portable gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Nintendo is awesome! Very easy to use with multiple options. The control is very well made, durable, but light weight. Expensive but nice, quality product.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Hard to get, but worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What else are you gonna do during a pandemic? You're going to buy a gaming console, some games, and play. Love having the ability to dock this to my TV, or pull it out and play in a different room when needed. Finally a Nintendo system with decent HDMI resolution. Love the versatility of the controllers, but, you're gonna want to buy more & various accessories for them. Console might be $300, but expect to double that for a good collection of games, 2 more controllers, and comfort grips.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability
    Cons mentioned:
    Controller size

    Rated 5 out of 5 stars

    Great console for people on the move

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use my Switch every day during my commute to work on mass transit. Battery life is pretty solid and it's easy to recharge at my office just using a USB-C cable (no need to carry around the AC adapter). The basic controllers are alright when connected to the Switch but feel a bit flimsy on their own. The screen is a fingerprint magnet so you'll want to get a screen protector and probably a carrying case.

    I would recommend this to a friend
  • Pros mentioned:
    Fun, Portability

    Rated 5 out of 5 stars

    Great game console!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoy the versatility of this game console. Can be handheld and portable or projected onto a TV. Fun for all ages!

    I would recommend this to a friend
  • Pros mentioned:
    Portability
    Cons mentioned:
    Controller size

    Rated 4 out of 5 stars

    Welcome back Nintendo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so far really enjoying playing on my Nintendo Switch. The Legend of Zelda Breath of the Wild looks beautiful both on the TV and tablet, where it seamlessly transfers images between the two devices. My only complaint about the Nintendo Switch would be the joycon controllers. When playing a game like Zelda, the joycon controllers are just too small for an average adult's hands, and can cause your hands to start to feel cramped after a couple of hours. I made sure to run right out and purchase a Nintendo pro controller, which is definitely an improvement over the joycons.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nintendo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great game that makes my kids happy to play in the weekend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am absolutely pleased with my Nintendo Switch. Picked up same day (under 1 hour from online purchase to Best Buy).

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Fantastic system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although this system is difficult to get due to being constantly sold out. I was lucky enough to go into Best Buy and they had a couple in stock about 4 so I grabbed one immediately. All I wanted to buy was just the council not a bundle with a bunch of things that I may or may not want I wanted the chance to be able to pick what I wanted and when I wanted. I bought this system for my children along with the Mario Kart 8 game in the Zelda game. My kids truly enjoy this new game system and they range from ages 7 to 14. It would have been even better if Mario Odyssey was out and other games to have a greater variety to play. I am truly grateful to have been able to get it before season comes and it'll be even harder to find or they will be at a much higher price. I do enjoy watching my children play and when I want to watch TV or if they're playing another game Council they can just play the switch on the hand held part of it. I did buy a screen protector for it so when putting it back into the dock it wouldn't scratch it and I also purchased the 2-year Geek Squad plan being that it is new technology I wanted to insure if anything went wrong with it I could exchange it for another or get store credit and use it towards the purchase of it if they were sold out and I had to wait until they got more in stock. Overall I give this system in a plus. The battery life is pretty long for both the control sticks as well as that handheld tablet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth buying

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality amazing screen to play my children and I enjoy playing

    I would recommend this to a friend