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Customer Ratings & Reviews

$34.99

Customer reviews

Rating 4.7 out of 5 stars with 904 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers appreciate the Switch Online 12-Month Family Membership for its online play, affordable price, and family plan features. Many find the online functionality easy to use and enjoy the inclusion of NES games. However, a few customers have found the setup process to be confusing.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 904 reviews
  • Pros mentioned:
    Online play

    Rated 1 out of 5 stars

    Use immediately after purchase

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this and waited 2 months for another subscription to end. Tried to use it and Best Buy said it was no longer available. It was a digital online purchase. The Nintendo online is great though, I buy directly from them from now on.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Subscription service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not a fan of the subscription services.Old way to play seemed much more fun but I understand the times are changing and eveything is done on-line. I purchased this so my kids could use the new switch online with friends.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Nintendo Please Free the Game Saves

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hate that Nintendo is holding you saves hostages behind a pay wall. I understand they need a source of revenue, but I would be happilly paying their online service even if the online saving service was free or let use to back up the save offline. That is the only reason I'm giving this service 2 stars, because it really annoys me that way nintendo is handling the game saves.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Family plan

    Rated 5 out of 5 stars

    Love the membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Family subscription is the best way to go. It was easy instructions.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    If you Nintendo

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly don't feel the subscription has good enough value but for what it's worth it's fine if you're in the Nintendo Ecosystem.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nintendo Online Needs to Update Platform

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The options for playing multiplayer games online with friends is very limited and was pretty disappointing when attempting to play games such as Mario Party.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Family plan

    Rated 5 out of 5 stars

    Great family deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great family deal, up to 7 family members. Great price

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Rip off

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hate that I have to pay to play online nowadays ….

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    A bit expensive for what it gives

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is necessary for games like splatoon2 oon and smash bros. The servers aren’t the best considering that you have to pay to use the service.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good enough

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent content for the price, but very limited retro library.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Very frustrating

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve had much difficulty getting this to work properly. I have four boys so thought this would be the easiest and cheapest way to get Nintendo Switch Online for everyone. My husband has had to make several phone calls to customer service and has had to do everything from change passwords to submit payment information again which I don’t appreciate. In the end we still can’t get it to work on one of my son’s accounts.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good price but idk if it’s needed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not sure what benefit this online membership actually has yet but this is a good price

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Regret Buying For Personal Reasons

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only bought this for this new game that was comming out that needed membership and to only find out that they changed it when it released. i never needed it so feel like i got scammed into buying this glad its not 60 dollars like playstation or xbox but its still pretty bad that most of the switch games are just as expensive as a console games when they are just compressed versions.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I expected it to be like Xbox live but it’s far from it. Not really worth the money. The games it comes with aren’t great just a bunch of old games.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    not great, not for us

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this wasn’t as great as i wanted it to be. seem like you still have to buy a lot to be usable

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not required but a basic need.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now that Nintendo has moved away from free online player gaming, these memberships are needed if you're looking to play with others.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    They should make it easier.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think there should be a way to add tour family members from your switch instead of haveing to go to a website to add them.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just what you expect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If it wasn't for Animal Crossing and Super Smash Bros, I really wouldn't have much reason to have it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Eh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t need it. Most of the games I play are local multiplayer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So so enhancement

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not that great if you don't like playing old classic games.

    No, I would not recommend this to a friend