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Customer Ratings & Reviews

$34.99

Customer reviews

Rating 4.7 out of 5 stars with 904 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers appreciate the Switch Online 12-Month Family Membership for its online play, affordable price, and family plan features. Many find the online functionality easy to use and enjoy the inclusion of NES games. However, a few customers have found the setup process to be confusing.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 904 reviews
  • Rated 3 out of 5 stars

    Bad online

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The online service of Nintendo is the worst. But, this way of buy is good.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not sure why we are paying

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not sure why we are paying for this service but hopefully they improve it all

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    family extend

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my kids like it. so far so good. have 4 members on it so far.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not so good

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my son and me. We both play the games in the switch and thought it will be a good choice. But not so both of us play in the same profile. Again not very useful, i dont like the old games

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a perfect choice if you have family or a lot of friends that all want to play online because you can all split the cost and it becomes very cheap!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    not as seemless to set up

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's not a simple code to put in. wasnt as seemless as i expected it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. Can have up to 8 profiles on each family plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good. Nintendo normally no do good. But this is good.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Its Okay But Some Issues

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nintendo is Wifi online which means there is tons of lag issues. The so called free games you get is AWFUL. The best way to communicate is through discord or another app if you are playing together online

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    BestBuy Bait and Switch

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never buy this from BestBuy with a physical incentive item. I did and BestBuy canceled my physical incentive item after I placed my order. I was then told they do not refund digital purchases. They got me to buy in bad faith and then refused to make it ok. Simple Bait and Switch.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Wish i would of look in to this more

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish i would of looked in a family membership intells, i waste of money get one should of just got a single membership since each family memeber must have a nintendo account to get full use of the membership

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beware: Does not stack with individual membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though my individual membership just renewed in September I decided to go on a family plan with my brother who just got a switch. Unlike xbox and playstation, a switch online family plan will in no way stack with your current individual plan. I feel Best Buy should have mentioned that before I purchased this--I ultimately wasted all my reward bucks just to lose 7 months of a subscription I already purchased.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Nintendo online is gahbage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ya the free nes games you get is cool but you can't even message your friends or create a party and voice chat and super smash Bros online is a lag fest.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible experience.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy sent me a link to redeem the membership, but when I click on the link it says it has expired. They still owe me a code. It should not have expired. There’s no indication that the membership would have ever expired. Terrible experience.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    I hate that Nintendo does online now!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Nintendk but hate that they charge for online access just to make more money because Microsoft and Sony do it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Lots of fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great membership for the whole family, lots of fun together

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for gaming family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that you can have the whole family under one account.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is fantastic....................................

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad by comparision, Good for Virtual Console.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely not a good value when compared to other online services from competition. However, if you are into Virtual Console games...it's a NO BRAINER. Perfect service. But if you're expecting much more, it's basically buying into a club that lets you get some special nothing.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not for my children

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought my children would like it but they were not enthuse

    No, I would not recommend this to a friend