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Customer Ratings & Reviews

Customer reviews

Rating 3.5 out of 5 stars with 247 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 3.6 out of 5 stars

  • Camera

    Rating 3.0 out of 5 stars

  • Battery Life

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

66%would recommend to a friend

Customers are saying

Customers are positive about the simplicity, affordability, long battery life, light weight, and reliability of the 225 4G phone. They appreciate that it is a basic phone that is easy to use and does not cost a lot of money. Customers are negative about the compatibility issues, especially with AT&T, as well as the poor call quality and instances where the phone does not work properly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 247 reviews
  • Cons mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well but will not be able to use this phone very long as the provider tell me this phone is not a G5.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Long battery life

    Rated 4 out of 5 stars

    Robust and minimum maintenance required

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Robust and minimum maintenance required. Good battery back up too

    No, I would not recommend this to a friend
    • Brand response from Nokia Mobile team
      Posted .

      Thank you for leaving feedback! NokiaMobileprofile1

  • Pros mentioned:
    Reliable

    Rated 5 out of 5 stars

    SuperDumbPhone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I forgot to charge my smartphone. I have an important phone call to make. I remember my dumbphone, pull it out and make my call. Never again will I speak badly of my dumbphone. My Nokia 225 does what it's suppose to do.

    I would recommend this to a friend
    • Brand response from Nokia Mobile team
      Posted .

      Thanks for the review. NokiaMobileprofile1

  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice little old age phone. I am using it while in library

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth it

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap phone. Basic functions. Not sure why but set up with a carrier was more difficult than it should have been, to receive calls etc. Says it's compatible with various carriers but you have to jump hoops.

    No, I would not recommend this to a friend
    • Brand response from Nokia Mobile team
      Posted .

      Hi there, thank you for sharing your thoughts. We hope to serve you better in future! NokiaMobileprofile1

  • Rated 3 out of 5 stars

    Good product but dosent have wifi

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice item, but it does not consist of wifi capabilities

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear voice and easy to use. Highly recomnded to minimize distraction

    I would recommend this to a friend
  • Cons mentioned:
    Call quality

    Rated 2 out of 5 stars

    Bad phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sometime works sometime does not. Can not make a call or receiving call.

    No, I would not recommend this to a friend
    • Brand response from Nokia Mobile team
      Posted .

      Hi DungT, Sorry to hear you are having trouble. Please contact our customer support who will be more than happy to help. https://www.nokia.com/phones/en_us/support. NokiaMobileprofile1

  • Rated 4 out of 5 stars

    I like it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it and its small and easy to use and have and im happy that it works with at&t because i never thought it would work because of the other reviews but it does and i like it

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this phone for a family member who does not care for smart phones. They love it. I even checked to see if the traditional snake game was on phone and guess what it is along with several other new games. Great price and reliable phone. It is also small and can fit in your palm.

    I would recommend this to a friend
    • Brand response from Nokia Mobile team
      Posted .

      We're happy to hear that you found the Nokia 225 to be a great fit for your family member. Thanks for taking the time to write us a review! NokiaMobileprofile1

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    nokia 225 4G

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a perfect phone for all I need! Although I had a small flip phone that closed before, I'm good with this one and very much appreciate the price compared to so many other phones. Huge plus, that you can use a carrier that you prefer(our's T-mobile). info/data from original phone was not transferable, so all my info had to be inputed manually. Oh well, that's ok... I do not need and/or want all the features on the more up to date phones, so it works for me.

    I would recommend this to a friend
    • Brand response from Nokia Mobile team
      Posted .

      Thanks for sharing your thoughts. We are happy to hear the phone is a great buy for you! NokiaMobileprofile1

  • Rated 3 out of 5 stars

    Nokia

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Calls only idk how i used to txt on this thing, there is no t9. Would recommend as a work phone for phone calls only.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice phone for the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only reason I didnt give it 5 stars is because it says GSM unlocked but it only works on T-Mobile towers but besides that it works fine and Snake is fun to play

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dumb and Dumber!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Serves the purpose I needed it for. However, it's tough switching back to a dumb phone but once committed, never going back.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Basic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a phone for talk & text it is adequate. The use instructions are minimal and take a bit of getting familiar with.

    I would recommend this to a friend
  • Pros mentioned:
    Simple

    Rated 4 out of 5 stars

    easy to use phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very simple and easy to use phone for older people

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Incompetence & utter waste of time!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spite of 2 B.B. mobile phone reps’ assurances this phone NOT COMPATIBLE with my mobile service. This product for some arcane reason couldn’t be shipped to my home. 3rd trip to B.B. confirmed the incompatibility. My home is 40 miles round trip x 3 = 120 miles wasted in gas & my time!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Not working

    Rated 1 out of 5 stars

    COMPLETELY USELESS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    USELESS. Will not work properly or make calls. After two very long sessions with help chat, I gave up. They’d get it making calls but the next morning it wouldn’t work again. Received SPAM without any difficulty though. THIS IS NOT the well-made, intuitive Nokia of 15 years ago. It may look like it, but it isn’t.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Simple

    Rated 5 out of 5 stars

    Excellent Little Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very nice no-frills phone! I got tired of all the problems associated with smartphones and decided to step down a little bit and this phone meets the need!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's a keeper

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little phone. Keeps my kids from asking for my phone! I've dropped it a bunch of times already and it still works!

    I would recommend this to a friend
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