Early Black Friday DealsNew Doorbusters through SundayShop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 3.5 out of 5 stars with 247 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 3.6 out of 5 stars

  • Camera

    Rating 3.0 out of 5 stars

  • Battery Life

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

66%would recommend to a friend

Customers are saying

Customers are positive about the simplicity, affordability, long battery life, light weight, and reliability of the 225 4G phone. They appreciate that it is a basic phone that is easy to use and does not cost a lot of money. Customers are negative about the compatibility issues, especially with AT&T, as well as the poor call quality and instances where the phone does not work properly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 247 reviews
  • Cons mentioned:
    Call quality

    Rated 1 out of 5 stars

    Poor Customer Service

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone didn’t work with my Consumer Cellular chip, or Best Buy employee damaged chip removing it from old phone. My problem they said and said I would have to pay a $45 restocking charge. Even thoughI had asked foo ok r a phone compatible with Consumer Cellular! Very poor customer service

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Phone is good but disconnecting calls in middle

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is good but disconnecting in middle of the call

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Reasonable

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheapest and best. Bought it for my son and works great for him.

    I would recommend this to a friend
    • Brand response from Nokia Mobile team
      Posted .

      Thanks, NICK! :) NokiaMobileprofile1

  • Rated 4 out of 5 stars

    Nokia 225

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 3rd Nokia. Love it! Never have felt the need for any smartphone.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is a very good product for a very good price !!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good Phone

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone to keep as a back-up. Has internet connection but not so great and battery life lasts on average for about a day

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    It's an ok phone

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing for the price, great throwaway and gets the job done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nokia 225

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nokia 225 is a very good basic phone; there is some adjustment necessary when adjusting from a smartphone, The phone works well for basic texting as well. It’s an excellent value as a low cost alternative to a smart phone, is small and easy to carry, and has very good battery life.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone seeems to work well, but the instructions are a little unclear.

    I would recommend this to a friend
    • Brand response from Nokia Mobile team
      Posted .

      Hi there! Sorry to hear you are having trouble. Please contact our customer support who will be more than happy to help. https://www.nokia.com/phones/en_us/support. NokiaMobileprofile1

  • Pros mentioned:
    Simple

    Rated 5 out of 5 stars

    great phone

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone - simple and functional!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
    • Brand response from Nokia Mobile team
      Posted .

      We're glad to hear you like it. Thanks! NokiaMobileprofile1

  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Not compatible with Boost Network

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could give it 0 stars, I would. This phone is not compatible with Boost and there is a $45 restock fee to return to BestBuy. What a waste of money since the phone can’t be used.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Don girl

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought one of these phone for traveling overseas and it was great so I purchased another one for my sister ❤️❤️ It

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Would not work with Verizon...

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my 12 year daughter for messing up in school but wasnt able to use it on Verizon so i had to return it.

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Its a nokia

    |
    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what i needed. Broke my phone and needed something quick for the time being. Its not the greatest but it gets the job done.

    I would recommend this to a friend
  • Pros mentioned:
    Simple

    Rated 5 out of 5 stars

    Great Nokia phone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality Nokia phone. Bought this to transfer a land line number to. Easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    World phone hut inc

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most simple and easy phone I’ve ever used you don’t need much just to make a few calls great for my grandma !

    I would recommend this to a friend
  • Pros mentioned:
    Simple

    Rated 5 out of 5 stars

    Basics

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job! Phone is so basic that a kid and old person can use it.

    I would recommend this to a friend
    • Brand response from Nokia Mobile team
      Posted .

      Thanks for the review! NokiaMobileprofile1

  • Pros mentioned:
    Simple

    Rated 5 out of 5 stars

    Phone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My elderly mom loves this phone. Very easy to use.

    I would recommend this to a friend
    • Brand response from Nokia Mobile team
      Posted .

      Thanks for the review! NokiaMobileprofile1

  • Pros mentioned:
    Simple

    Rated 5 out of 5 stars

    Paul D

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great simple phone for the price. Does everything I need while at work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    decent

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone if all you want to use it for is phone calls.

    I would recommend this to a friend
Sponsored