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Customer Ratings & Reviews

Model:
TA-1036 CHARCOAL
SKU:
6092438
Your price for this item is $49.99

Customer reviews

Rating 4.1 out of 5 stars with 542 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.4 out of 5 stars

  • Camera

    Rating 4.2 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers find value in the simplicity, long battery life, and nostalgia of the 3310 Cell Phone. They appreciate its durability, affordability, and the fact that it is unlocked for use with any carrier. However, some customers have expressed concerns about the camera quality, small buttons, lack of dedicated volume control, usability for seniors, and the absence of Wi-Fi.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 542 reviews
  • Rated 1 out of 5 stars

    Why is this even sold

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy the phone for tmobile and go activate it at the local store. It works for 5 minutes, but won't stay on the network. Call tmobile and they say it doesn't work on new networks. Start looking online and I find a cnet article stating this phone doesn't work in the U.S. Why are they even retailing it? https://www.cnet.com/news/sorry-the-new-nokia-3310-wont-work-in-the-us/

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for the price with bare minimal features

    No, I would not recommend this to a friend
    • Brand response from Nokia Mobile team
      Posted .

      Thank your for sharing. NokiaMobileprofile1

  • Rated 3 out of 5 stars

    Meh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's ok. We got to keep our kid of Face book. It can still do that, so... Meh.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    not sure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time with product and doesn't com with all parts. At least explain somewhere, if this is your first time using this product, know that I will have to purchase the sim card separately or whatever that area is after the battery is slid in place is above it on the right hand side.

    No, I would not recommend this to a friend
    • Brand response from Nokia Mobile team
      Posted .

      Hi there! Yes that’s correct. The SIM will be provided by the carrier you select for service. Thanks for your review! NokiaMobileprofile1

  • Rated 3 out of 5 stars

    Looks ordinary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my mom but she didn’t like it. Had to return it

    No, I would not recommend this to a friend
    • Brand response from Nokia Mobile team
      Posted .

      Thanks for sharing your experience. Hope you consider us again in the future! NokiaMobileprofile1

  • Rated 3 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Old school phone that works overseas. Reasonable price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nokia - 3310 Cell Phone (Unlocked) just ok..........

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Very disappointed by Nokia

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am big Nokia fun and this phone brought and old memories. I bought this phone for backup, My issue is I can’t use it anymore because it keeps on saying no sim. I tried everything it didn’t work.

    No, I would not recommend this to a friend
    • Brand response from Nokia Mobile team
      Posted .

      Hi there,
      Thanks for letting us know. Please get in touch with Nokia Mobile Care through http://nokia.com/phones/en_us/support/ They're available 24/7 for you and can assist you with this! NokiaMobileprofile1

  • Rated 3 out of 5 stars

    no sims card

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think all phones should have a sims card includied

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Received open package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was showing new on the site , but I did receive a open package repacked . Though it’s unlocked , it doesn’t work in all network . Please read online reviews before you buy

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    No hotspot, bad call quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the yellow 3310. I thought this phone has hotspot, but it does not :(. While making calls the sound echoes in my ears. I was expecting better from Nokia.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Mobile Not Detecting Sim Card

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very much disappointed with Best Buy. Bought Open Box Item only to know that its not detecting Sim Card. I tried with AT&T & T-Mobile Sim card. Best Buy outlet is not near to my home, have to spend money in UBER to return the item. Very much disappointed.

    No, I would not recommend this to a friend
    • Brand response from Nokia Mobile team
      Posted .

      Hello Justin, we're sorry to hear about the inconvenience you experienced with your Nokia device. If you would be so kind as to contact Nokia Customer Support (https://www.nokia.com/phones/en_in/support), we'd be happy to help resolve the issues with your 3310. Have a great day! NokiaMobileprofile1

  • Rated 2 out of 5 stars

    Replica Item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried to install games, but the app store was missing. Google searched why and turns out the phone is a replica.

    No, I would not recommend this to a friend
    • Brand response from Nokia Mobile team
      Posted .

      Hi there,
      All Nokia devices sold at Best Buy are original. Please consult Nokia Mobile Care for assistance with the App Store issue https://www.nokia.com/phones/en_us/support/ NokiaMobileprofile1

  • Rated 2 out of 5 stars

    Bluetooth Issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone, in general, works and is sturdy and stable. Bluetooth will not stay connected with Ford Fusion. Drops after only a second.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was having problem with battery, it dies after one day.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Difficult to understand directions.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The print on the direction page required a magnifying glass in order to be read. The directions were difficult to understand. I expect to return this nice size, but impossible for me to use cell phone when time allows. Video directions would have been so helpful.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    May not work with all providers ** T-Mobile does n

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warning this phone may not work with all of the major cell phone providers.

    No, I would not recommend this to a friend
    • Brand response from Nokia Mobile team
      Posted .

      Hi there,
      This device is compatible with GSM carriers. NokiaMobileprofile1

  • Rated 2 out of 5 stars

    Its alright

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its alright. As a teen I dont enjoy it as much as other people.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    You get what you pay for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone stopped working after less than a year. Awful reception and lots of dropped calls.

    No, I would not recommend this to a friend
    • Brand response from Nokia Mobile team
      Posted .

      Hi there!
      We apologize for this. Have you tried connecting with Nokia Support? Please do so via www.Nokia.com/mobile-support you can chat with them 24/7 and we're sure they can help.
      Thanks for reaching out! NokiaMobileprofile1

  • Rated 1 out of 5 stars

    Wait for one that is compatible with 4G

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the phone for my mother, she does not like touch screen phones so I thought she will like it and she did only if it worked. I took it to T-Mobile and the SIM card while it work in the sense that it picked T-Mobile's networks it would just not pick signal at all. Given this phone is only 3G my guess it's not compatible with T-Mobile's 4G network.

    No, I would not recommend this to a friend