Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Model:
TA-1036 CHARCOAL
SKU:
6092438
Your price for this item is $49.99

Customer reviews

Rating 4.1 out of 5 stars with 542 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.4 out of 5 stars

  • Camera

    Rating 4.2 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers find value in the simplicity, long battery life, and nostalgia of the 3310 Cell Phone. They appreciate its durability, affordability, and the fact that it is unlocked for use with any carrier. However, some customers have expressed concerns about the camera quality, small buttons, lack of dedicated volume control, usability for seniors, and the absence of Wi-Fi.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 542 reviews
  • Rated 2 out of 5 stars

    Used it in a pinch but not 4g

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needs 4g, seems like a lot of the 2g and 3g is not working

    No, I would not recommend this to a friend
    • Brand response from Nokia Mobile team
      Posted .

      Thank your for sharing. This device is not advertised as 4g. NokiaMobileprofile1

  • Cons mentioned:
    Usability

    Rated 1 out of 5 stars

    No better updated

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No good very hard to use, very not too user friendly

    No, I would not recommend this to a friend
  • Cons mentioned:
    Camera quality

    Rated 1 out of 5 stars

    Junk phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spend more money and get a phone that is not garbage.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    ok phone wish it was a little cheaper

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ok phone very basic and very easy to use if over seas

    I would recommend this to a friend
    • Brand response from Nokia Mobile team
      Posted .

      Thank you for your review, dred. NokiaMobileprofile1

  • Rated 2 out of 5 stars

    Not good for seniors

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buttons to close togather, speaker low and ringtone not very loud.

    No, I would not recommend this to a friend
    • Brand response from Nokia Mobile team
      Posted .

      Thanks for your feedback, we'll take it into consideration. NokiaMobileprofile1

  • Rated 1 out of 5 stars

    Nice Retro Feel but falls way short

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone brought back memories from high school days. It has the same great feel, durability and some new functions. Unfortunately the layout and OS is horrible. The buttons are difficult to use. Navigating the options are not logical at all. I would much rather use the original than this new verison.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    SIM Card detection failed

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very much curious to use this mobile phone when I ordered online and received it, but disappointed with the issue I found with SIM detection, I tried multiple networks before deciding to return. Finally retuned it in nearby Best Buy store.

    No, I would not recommend this to a friend
    • Brand response from Nokia Mobile team
      Posted .

      Thanks for your feedback, Prasanna. We hope you'll consider us again in the future! NokiaMobileprofile1

  • Rated 1 out of 5 stars

    Check your network

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Put my sim card in and it barely worked in my home. Beware, if you have poor reception in your area it may not work since phone doesn't support 4g. Now I have to waste my time going back to the store to return this phone. Don't waste your time or money on nostalgia.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn't work

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted this phone. Something to use as a backup. Only problem, it will not work with Verizon, AT&T or Cricket. Don't purchase this phone as you'll end up with nothing more then a retro paperweight.

    No, I would not recommend this to a friend
    • Brand response from Nokia Mobile team
      Posted .

      Hi there,
      This device is fully compatible with AT&T. Please connect with Nokia Mobile Care as soon as you can for assistance. https://www.nokia.com/phones/en_us/support NokiaMobileprofile1

  • Rated 1 out of 5 stars

    3G Not Supported After 12/31/19

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY THIS PHONE! Bought for my mom and went to BB to activate. Verizon wouldn’t do it. The salesperson says they will continue to sell the phone until its sold out, but will not support 3G after 12/31/19.

    No, I would not recommend this to a friend
    • Brand response from Nokia Mobile team
      Posted .

      Hi there,
      This device is not compatible with Verizon or advertised as such. We’re sorry you ran into this inconvenience. NokiaMobileprofile1

  • Rated 1 out of 5 stars

    Useless design

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not let price drive your decision on this one. It's so poorly designed only the fingers of a newborn baby could use it. It's just a bad phone overall in terms of ease of use and user friendly design.

    No, I would not recommend this to a friend
    • Brand response from Nokia Mobile team
      Posted .

      Thank you for your feedback. NokiaMobileprofile1

  • Rated 1 out of 5 stars

    Didn’t work!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont waste your $. After I confirmed it was compatible with the provider I got it. I could not make calls or receive them! I know it was the phone because I got a different phone and it works fine. Ripped off.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good for seniors

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my grandma as she wanted a simple phone. Didn’t work and I hope to get it returned.

    No, I would not recommend this to a friend
    • Brand response from Nokia Mobile team
      Posted .

      Hi Vinny,
      Thanks for your review. We hope you'll consider reaching out to Nokia Mobile Care first so that they can provide you with tips on how grandma can get the best use of out the device. We'd love for her to have it! https://www.nokia.com/phones/en_us/support/ NokiaMobileprofile1

  • Rated 1 out of 5 stars

    Failed after 3 weeks. BB refused to honor warranty

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Died. Keep getting the runaround from Nokia and Best Buy. Probably won’t but any more phones from either organization. Very disappointed

    No, I would not recommend this to a friend
    • Brand response from Nokia Mobile team
      Posted .

      Hi there.
      We’re sorry to hear this and apologize for your experience. Would you please consider emailing us at [email protected] with your full name and IMEI number so that we can look into this matter directly? NokiaMobileprofile1

  • Rated 1 out of 5 stars

    Sucks

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service keeps pinging in and out. Not worth it. Service at best buy as always is pushy and very rude/arrogant.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointment!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my second connection, couldn’t get any signal inside or outside the house. So had to return it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not Able to text with ease!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't recommend this phone not even for kids. Specially if your child wants to text. Not an ease phone to use.

    No, I would not recommend this to a friend
    • Brand response from Nokia Mobile team
      Posted .

      Thanks for your feedback, Maritza. NokiaMobileprofile1

  • Rated 1 out of 5 stars

    a phone

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    way outdated dose not work very well for elderly, too confusing. and buttons are small.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Obsolete

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are better choices out there for a dumb phone. I like the idea and the looks but Nokia could have done more with this

    No, I would not recommend this to a friend
    • Brand response from Nokia Mobile team
      Posted .

      Hi Gene,
      We're sorry the device did not meet your expectations.
      Thanks for sharing your thoughts, NokiaMobileprofile1

  • Rated 1 out of 5 stars

    It’s ok

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this 2 months ago, the Geek Filipino guy manager from Maryland Prkwy, Las Vegas was very rude!

    No, I would not recommend this to a friend