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Customer Ratings & Reviews

Your price for this item is $209.99
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The comparable value price is $349.99

Customer reviews

Rating 4.1 out of 5 stars with 255 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers enjoy the camera for taking amazing pictures and the affordable price of the phone. They also appreciate the Android One operating system for its snappy performance and the durable build quality of the device. However, some customers have concerns about the phone being slippery and issues with charging after a few months of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 255 reviews
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    great choice

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look.Big memory .I like the fuctionalities

    I would recommend this to a friend
    • Brand response from Nokia Mobile team
      Posted .

      Thanks, Mbee! NokiaMobileprofile1

  • Rated 5 out of 5 stars

    Great build quality and camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device is durable and comes with great build quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't be beat for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you don't have to have a flagship phone this will be plenty for you unless maybe you're a heavy gamer. I do not play games. Android one so 2 years of operating system upgrades and 3 years of monthly security patches. What's not to like? The camera is also fine except for maybe low light.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it, I had to configure my network settings manually but all in all its a good device.

    I would recommend this to a friend
    • Brand response from Nokia Mobile team
      Posted .

      Thanks, BigPhx! We’re so glad you’re up and running! NokiaMobileprofile1

  • Rated 5 out of 5 stars

    I Love this phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a Samsung 9 plus but wanted a second phone. Beautiful color and speed were important. This phone has both. I find myself gravitating to this phone often if I don't have a contact saved on my other phone. If I had had this phone before my Samsung, I would not have bought the Samsung plus. great buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone without the hefty pricetag

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking phone, easy to use, and nice camera.

    I would recommend this to a friend
    • Brand response from Nokia Mobile team
      Posted .

      Thanks, Ezpz. Mission accomplished! NokiaMobileprofile1

  • Rated 4 out of 5 stars

    a good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    phone great, Android controlling. WHY 50 ??????????????????????????????????????????????????????

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent mid-level phone with pure Android

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very impressed with the Nokia 7.1. It has everything I wanted in a new phone. Great battery life. Acceptable photos. Plenty of storage space plus the ability to add an SD card. Runs pure Android with no bloatware from the manufacturer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bought two, one turned out to be one of the few...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought two, one turned out to be one of the few that turned out to not like Dec 2019 Android updste. The other occasionally had audio problems during calls. Otherwise, both phones worked great, felt solid. HMD just needs to amp up the QA a little. Even so, I'd still go for a Nokia branded phone

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect smart phone for low budget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had Samsung 7 edge before but it was already time to upgrade. I didn’t have that much budget so this time I was looking for a budget phone. I decide to buy this phone and Very happy with the performance of this Nokia 7.

    I would recommend this to a friend
    • Brand response from Nokia Mobile team
      Posted .

      Welcome to Nokia!! So happy to have you :) NokiaMobileprofile1

  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall everything went OK. There was no greeting from store employees.

    I would recommend this to a friend
    • Brand response from Nokia Mobile team
      Posted .

      Thanks for your review. NokiaMobileprofile1

  • Rated 5 out of 5 stars

    Great phone.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a fan of Nokia phones. As close to pure Android as you can get. Plus sturdy, and a great warranty site. When I went to pickup the open box 7.1, the open box phone was faulty. Best Buy substituted a brand new 7.1, slit the security tape and sent me on my way.

    I would recommend this to a friend
    • Brand response from Nokia Mobile team
      Posted .

      Thanks for the 5 start review! And for the brand love <3 NokiaMobileprofile1

  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new phone!! It's perfect for somebody who always buys cheaper phones. This my first really good phone and I'm glad I spent the money cuz it's totally worth it.

    I would recommend this to a friend
    • Brand response from Nokia Mobile team
      Posted .

      Awesome, we're so glad! Welcome to the Nokia family :) Thanks for your review. NokiaMobileprofile1

  • Rated 4 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is great for the price. Better than the cheap Samsung model.

    I would recommend this to a friend
    • Brand response from Nokia Mobile team
      Posted .

      Thanks, Chris!! Welcome to Nokia ;) NokiaMobileprofile1

  • Rated 4 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this phone is nice and pratique. I recommend this to friend

    I would recommend this to a friend
    • Brand response from Nokia Mobile team
      Posted .

      Thanks, Roki!! NokiaMobileprofile1

  • Rated 4 out of 5 stars

    Not good enough for pixel lover

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was trying to change my pixel 2 for this phone but not even close.

    No, I would not recommend this to a friend
    • Brand response from Nokia Mobile team
      Posted .

      Thanks for your feedback. NokiaMobileprofile1

  • Rated 5 out of 5 stars

    Just what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always been an android guy, and I wanted an upgrade from my Moto G 4 + without spending a fortune. This is exactly the phone for that. It's fast, the battery is great, and it offers stock Android.

    I would recommend this to a friend
    • Brand response from Nokia Mobile team
      Posted .

      Awesome! Thanks for your review! NokiaMobileprofile1

  • Rated 5 out of 5 stars

    Excellent Phone for the Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid features, easy to set up and use, overall great value. So far, so good.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Does NOT work on all networks as claimed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy initially sold this as an unlocked phone that worked on all networks. It did NOT work on Sprint, though perhaps they've fixed that. Otherwise, looked like a nice phone. Just be ready to test it out right away... And return it if it doesn't work on your network of choice.

    I would recommend this to a friend
    • Brand response from Nokia Mobile team
      Posted .

      Hi Reeech,
      We apologize if there was a miscommunication. Did you purchase online or in person? The online description lets shoppers know that the device is not CDMA compatible. This is taken from the item's description: "* Phone will not work with Sprint, Verizon Wireless, Boost Mobile, Virgin Mobile or any other CDMA network," since Nokia devices are compatible with GSM carriers only. NokiaMobileprofile1

  • Rated 4 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty nice phone not as good as I expected for the price

    I would recommend this to a friend
    • Brand response from Nokia Mobile team
      Posted .

      Thanks for your 5 star review! We'd love for you to connect with Nokia Mobile Care to chat about the aspects you do not consider are worth the price. Will you please provide your feedback to them? You can connect 24/7 via the My Phone app on your device or through this link https://www.nokia.com/phones/en_us/support/ NokiaMobileprofile1