Customer Ratings & Reviews
- Model:
- NTEX05119
- SKU:
- 6325747
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers are pleased with the Commercial S15i Studio Cycle's ease of use, quality, and incline features, frequently praising the smooth ride and effective resistance adjustments. Many appreciate the iFit integration and engaging classes, although some find the seat less comfortable than desired. A few users noted concerns about the bike's stability and weight.
This summary was generated by AI based on customer reviews.
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps me going every day with tons of variety, couldn’t be happier with the bike
I would recommend this to a friendreally good bike!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great bike and classes. Set up is not hard and is so worth it if you want to get into cyclying
I would recommend this to a friendBest purchase this year
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy had the best value with free shipping AND it arrived 2 weeks early!!!
I would recommend this to a friendLove it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my spin cycle and the iFit that comes free with it!
I would recommend this to a friendNo what I though I was buying
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It not that good zi am unable to set it up the set is very Uncomfortable to set on
No, I would not recommend this to a friendBrand response from iFIT - MANUFACTURER
Posted .Kokolove
We’re sorry this cycling unit has not met your expectations thus far.
Have you been unable to set up this bike yet? If you need assistance with the assembly, please contact us. We will find what is available in your area if you need a technician’s help. BestBuy may also offer assistance if you contact them directly.
If the seat is uncomfortable, make sure you are adjusting everything to best meet your personal body type and size. You can learn more about how to personalize your adjustments by speaking with a professional at a bike shop or contacting us for more details.
Contact us at ce@NordicTrack.com if you would like further help. You can reference your case number, 1-R101973, in your subject line.
Thanks - NordicTrack
Nordictrack bike
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good bike, love doing the classes. Downside, can't seem to get screen to shutdown / turnoff after use.
I would recommend this to a friendBrand response from iFIT - MANUFACTURER
Posted .SKile
We’re glad you love participating in the iFIT classes. To turn off the screen, this unit will need to be unplugged.
If you have further questions, you can reach out to us at ce@NordicTrack.com.
Thanks - NordicTrack
NordicTrack
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quick and easy curb side pickup. Easy assembly and setup.
I would recommend this to a friendGreat
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a good exercise bike. Assembly easy but heavy to move.
I would recommend this to a friendA great excercise alternative for the whole family
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great excercise alternative for the whole family.
I would recommend this to a friendS15i
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this bike. Monitor size is perfect.
I would recommend this to a friendNever worked
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was excited about the buy. Followed the instructions and assembled the bike. Plugged the connectors and wall adapter as stated on the manual. Screen came on once and then turned off. The excitement gone. Screen does not turn on and bike does not adjust when plugged into the wall. Attempted to do all the instructions to reset the bike and still not responding. The wall connector light just keeps blinking as of it has some electricity but not staying on. If was not super heaving i would be taking it back to the store this morning but you need two people to load the bike i to a truck.
No, I would not recommend this to a friendBrand response from iFIT - MANUFACTURER
Posted .Camera
We want to sincerely apologize that your unit didn’t work properly after it was assembled. We understand how this can be frustrating when you are excited to use your new bike. We want to make this right for you and get your Studio Cycle working as soon as possible. Please contact us by calling (833) 680-4348, sending us a direct message on Facebook, or by emailing Support@iFIT.com. We look forward to hearing from you.
Thanks! - NordicTrack
Stopped working in less than 23 uses
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this bike since Early August. I was planning to use it regularly for cardio. It stopped working properly In February. The incline/decline will drop to negative 10 and then return to the current setting, or do this when going up or down one selected incline. I sent a request for assistance to iFIT/Nordic Track on Feb 12th no response. A follow up message was sent on Feb 18. March 8th and still no response. Very disappointed to have spent so much on a bike that doesn’t work. More disappointed to not get a response for help with a faulty product. This product worked well until it didn’t.
No, I would not recommend this to a friendBrand response from iFIT - MANUFACTURER
Posted .TOVOBOBO1721
We are sorry to hear that this cycling machine has needed maintenance sooner than expected and that we have not responded quickly.
We would like to look into this in greater detail to improve your experience with us and offer you the quality care we strive to provide. Email us at ce@NordicTrack.com with your individualized case number, 1-R102964, in the subject line so we can look into your available solutions and get you biking again.
Thanks - NordicTrack
This is 2019 model and handle wobbles.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this product last week. I move the unit to the basement and spent hours putting the unit together. The handlebar wobbles and also found out this unit is 2019 model NTEX05119 not NTEX05121. I have purchased NordicTrack treadmill 1750 , and Rowers RW900 and very happy with these products but this is disappointing that BestBuy sold me the 2019 model without mentioning this.
No, I would not recommend this to a friendBrand response from iFIT - MANUFACTURER
Posted .Rmdenver
Thank you for being a loyal NordicTrack buyer! We appreciate your repeat business and couldn’t be happier knowing that your gym is growing and providing you with a great place to work out. We are sorry that you are experiencing handlebar wobbles. We want you to have a better experience and want to do our best to make you love this bike as much as the rest of your equipment.
This particular listing is for NTEX05119. Please understand that the differences in the model years are usually minor changes and that this model is still an excellent bike.
Please get in touch with us at your earliest convenience to troubleshoot the handlebars and discuss the model differences at ce@NordicTrack.com. Include your unique Case ID Number (1-R101786) for better service.
Thanks! - NordicTrack
Nordic track Bike
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not exactly the bike we were expecting. We experienced problems with the bike shortly after it was delivered. Getting the problem fixed was a nightmare. To this day, we have not completely resolved the issues.
No, I would not recommend this to a friendBrand response from Icon Fitness Product Expert
Posted .Milfromlakeorion
We are sorry to hear you have experienced problems shortly after the bike was delivered and that these problems have not yet been completely resolved.
Our customers' experiences and satisfaction is important to us. We want to ensure that your exercise bike is in working order and that your fitness experience can be improved by this bike.
Please contact us so we can discuss your problems in greater detail and come up with a solution as soon as possible. Your personalized case number is 1-R100887. Email us at ce@NordicTrack.com. We look forward to hearing from you.
Thanks -NordicTrack
- Cons mentioned:Seat comfort
Lot of problems
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dont buy this product. The quality of the product is not durable and seat has lot of adjustment problems
No, I would not recommend this to a friendBrand response from iFIT - MANUFACTURER
Posted .Cycle
We are sorry you are having adjustment problems with this particular cycle seat. Please know we are here to help you.
Every rider has a different comfort level; therefore, we make our seats both adjustable and interchangeable. We would like to know what is happening to troubleshoot this and help you get the seat adjusted to be more comfortable for you.
Please reach out to us with your Case ID number (1-R101678) at ce@NordicTrack.com, so we can provide you with the exceptional service you deserve.
Thanks! - NordicTrack
Controller Board Quit 3 Weeks In
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great for the first three weeks. Love the Ifit program too. Then the controller board quit working. Its being replaced but not for a month because I was told ALL their parts come from China. No compensation offered either.
No, I would not recommend this to a friendUpset with my choice
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Received on May 20. 2020 Used till July 16, 2020 (mainboard got broken). Can't change neither resistance nor elevation. After writing/calling forward/backward broken parts were ordered (under warranty) on August 12, 2020. Today September 16, 2020, still waiting for my part. Oh, and I have an active IFIT membership for one year. Just thinking what comes first: the part or the end of my membership.
No, I would not recommend this to a friendToo bad it stopped working after one week
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The bike worked great for exactly one week; then it was dead. It is not Best Buy's fault, I just think the product is not very good. We had purchased a 4-year warranty and knew we could get a replacement, no questions asked, but it was a very poor indication of future potential problems that it died within one week; so we decided to get our money back. I wish it had worked well, I really wanted it to!
No, I would not recommend this to a friendBrand response from Icon Fitness Product Expert
Posted .Gadgety
We are sorry to hear that your bike seems to have stopped working after one week of use. We are glad you were able to simply get your money back, but are disappointed we were unable to prove our products work better than this unit seems to have demonstrated to you.
Please allow us to improve upon the experience you have had with NordicTrack. You can contact us at any time at ce@NordicTrack.com with your case #1-R100914 and we will look forward to an opportunity to help you with your future fitness goals.
Thanks -NordicTrack
Buffering problem
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great mechanically but fail at video streaming. Buffering all the time. Google and you will see everyone struggle with it with no assistance from the company. 5 star for mechanics and 1 star for experience.
No, I would not recommend this to a friendBrand response from iFIT - MANUFACTURER
Posted .Buffering
We would like to assist you!
Sorry if you have not been able to gain assistance yet about this buffering issue. Have you checked to make sure your internet connection is stable enough for the equipment to run smoothly?
We can also help with any needed updates your console may need, or look into other possible solutions. Our policy requires us to do whatever possible to get your machine working properly for you.
Email us at ce@NordicTrack.com with your personalized case number, 1-R101939, in the subject line.
Thanks - NordicTrack
Resistance motor doesn't work.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The resistance doesn't work. Common problem for the s15i as the motor goes out. S22i seems to have fixed the issues. Do your research before buying s15i
No, I would not recommend this to a friendBrand response from iFIT - MANUFACTURER
Posted .Retired
We’re sorry the resistance on your unit isn’t working. You may have already reached out to us to resolve this. Know that issues such as this are not common.
If the resistance does not change but the incline does function, calibrate the incline and then ensure the bike is inclined up toward the ceiling at +10% before trying to change the resistance to check for resistance functionality. This test will let you know if resistance is not longer responding due to the motor or something else.
We assure you that we will do everything we can to make sure your cycling unit works properly for your routines.
If you have need for further assistance, you can contact us at ce@NordicTrack.com.
Thanks - NordicTrack