NordicTrack - Commercial S15i Studio Cycle - Black

I have been wanting to get this bike and finally after I got the TOTAL TECH membership was able to purchase is $600 less with not just 30 days but 1 year membership! They got it assembled for me and ready to just create the account with iFIT. I want to say i got the most recent model it connect with wifi. Donot get worked up because it’s not the latest, products change slightly from 1 to 2 years. One thing I can say is the set up of the iFIT account was confusing for me because I have an iPhone and the bike operates with android. I connected with iFIT customer support and they got back to me the next day helped me figured it out. Now for those reviews that state is not not firm enough is because they didn’t do the assembly the correct way. That’s one reason I got it delivered and assembled.

1. After not finding a iFit subscription voucher I was told by the customer support desk that the 1-yr iFit subscription included is an error in the website so I will not be getting the subscription. 2. The left handlebar incline control does not work. Customer service is sending a new switch, but the issue is not the switch since it works when I move it to the right side. 3. Polar heart rate strap does not automatically pair with bluetooth. 4. The wait time to speak with someone is at least 1 hour. 5. I paid for premium repair service, but was told it will take several weeks before someone will come out Poor service, faulty equipment, I wish someone would just come to pick this bike up and give me a full refund. If BestBuy cares they will do something about this!

I picked this up when it was on sale - $800 off, reviews were stellar and the bike has lived up to expectations. Would definitely recommend!!! Only issue I have is w the seat - you need cushion and those right biker shorts w the butt padding for sure.

Nordictrack S15i exercise bike not really impressive at all. During my second workout, left crank arm broke off with the screw coming out. Definitely fixable, but an issue like this 2 rides in is unacceptable. Wouldn't be so much of an issue if there had been a lot of cycling hours. Plastic parts gives this bike a cheap feel, and the resistance-incline/decline buttons are poorly places (on the handlebar). 100 PERCENT returning this bike!!!

Great bike. Love the iFIT workouts that control your bike levels.

The bike works great, I'm just a little concerned about reliability, going by other reviews

Best Buy just began offering this type of equipment, so little information was available at time of purchase. It required much research on my part. This review details my entire experience with tips to help you avoid the problems I encountered. Note: I am new to indoor cycling so my experience may differ significantly from more knowledgeable cyclers. I hope you find this helpful. Retailer choice: I chose to purchase this item from Best Buy instead of from NordicTrack directly. NT requires a professional delivery and installation service for $250. Best Buy offered free delivery and installation as part of an Independence Day sale. Delivery and installation: It was easy to arrange a delivery time that fit my schedule. I received courtesy email reminders from Best Buy and a phone call the night before delivery. Two technicians arrived on time. The actual installation experience was interesting. The techs were very polite and friendly; however, they weren't happy about carrying the large box to my basement. It took them only an hour to unpack and assemble. I lost confidence after overhearing them debate the directions. The handles and console were loose and wobbled when I inspected the bike. At first, they tried to convince me this was by design. I pushed them to double-check the directions. Once they fixed the problem, everything functioned correctly. The Equipment: This cycle is well built. It is heavy and sturdy. Tip: Buy a pad in advance. The cycle will leave marks on your carpet. Try to assemble it exactly where you want it. While the small tires make it easy to move, the weight created permanent indentations in my floor pad below. The cycle is almost silent. I heard a soft swishing sound, but it went away after a few days. The built-in fan is a great feature. It is the only sound you might notice. The cycle is narrow but always feels secure. The video display is crisp, and clear. Colors are vivid and bright. Tip: Keep a towel nearby to wipe your hands. Sweaty hands can reduce the responsiveness of the touch screen. The audio is clear, with adequate volume control. Incline and decline changes are smooth but loud. There is also a loud click as mechanisms lock into place. Resistance changes are smooth and surprisingly silent. I am pleased with the overall quality. For more experienced riders, this model allows you to swap out the seat and pedals with your preferred equipment. iFit Subscription: The equipment includes a complimentary 1-year family membership to the iFit training service. This membership allows you to add up to 5 accounts, giving each family member personalized access to the service. The cost is currently $39 per month (or $33/month if you pay for the full year in advance). Don't be intimidated by the subscription price if you are the only user. They don't advertise well the individual plan for $15 per month. This plan is regularly on sale for $12/month. iFit Activation: The only problems I have encountered so far were in trying to activate iFit. Neither Best Buy nor the NordicTrack manual explains how to get your free 1-year membership. It took hours on the phone involving both companies, multiple departments, and eight different agents to solve this problem. Here is what to do: 1) Wait 24 hours after installation for an email from Best Buy containing an activation code for iFit. If you don't receive this email, call Best Buy and tell them you need their code master to generate an iFit code. 2) Do NOT attempt to activate your membership directly from the cycle console. The console prompts you to pay. Instead, visit the iFit.com and click on the REDEEM button at the top. If you can't find the button, create an account. Then, navigate to the billing section of your account settings. Locate the section labeled "promo/activation code." Enter your code and click redeem. 3) Turn on your cycle and log in to your account on the welcome screen. iFit Training: I have been happy with the iFit training library. They offer both indoor gym group classes and outdoor trail and city rides. I enjoy the trail rides because the scenery is beautiful and feels less like training. The trainers also offer facts about the scenery. You can create a personalized route using Google Maps. This option displays a slideshow of street photos from the Google database, not video. Your membership includes the entire iFit library, not just cycling videos. The rotating console enables you to watch yoga videos from the floor or lifting videos from the bench. You can also access the library from your computer, phone, or tablet. I experience occasional lag during videos. I'm not sure if it is a problem with my wifi or device buffering. The system also locks up when exiting a video before the training session has ended.

We bought this bike when it looked like the gyms weren't going to be available and needed something that simulated spin classes that my wife and I were used to. We assembled the bike ourselves, which wasn't that difficult. Honestly, moving it from our truck to the room in the house where it was being set up was by far the hardest part due to heavy weight and dimensions. As for the most important feature, the bike rides like a dream. We did change out the pedals right away to clipless, but that is a minor issue but it makes a big difference. The stock pedals are pretty crappy. The bike is so quiet and smooth. If has a good stiff frame, with a little flex when you are standing. But even with the small flex while riding in a standing position, it feels very similar to a standard road bike. The incline/decline is a way better feature than I imagined. The iFit studio classes haven't been too impressive, but I love all the different outdoor rides. At first, I thought the outdoor stuff was going to be fairly corny, but after I tried my first one, I was immediately hooked and haven't done any other type of class since then. Some features that are great that pushed me to get this bike: The built-in fan is awesome! Makes such a difference having a fan right there all the time when you need it. I am also preferential to digital resistance. I like clicking a button to adjust instead of spinning a dial. The quick buttons on the side of the screen are awesome too. Finally, I didn't know it when I bought it, but there is an audio-in port on the of the screen. This is great because I can do the outdoor rides and set it up so that it is the instructors voice but my own music playing. This is an awesome feature. I get to hear the class, but get the music I like that keeps me pumped up. There are a few upgrades that would be cool to have - but they are rather minor complaints. First, it would be great to have an option to listen to classes on on headphones through a built-in bluetooth. You can get around this by using a bluetooth adapter, but it wouldn't be hard for NT to just have it as a built-in functionality. Second, it would be nice to be able to watch Netflix or other streaming while riding. Everyone once in a while, you want to do a long relaxing ride and watching a movie is a great way to pass the time. Finally, it would be nice to have a little built-in shelf or basket to hold my phone while I am riding. The water cup holder is too shallow, so my phone falls out easily. Like I said earlier... these are minor gripes! Overall, we are incredibly happy with this purchase and glad we chose this bike over some of the other similar bikes on the market.