Customer Ratings & Reviews
- Model:
- SYT940800V012
- SKU:
- 6346692
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers consistently note that the 360 Premium antivirus software offers excellent protection at a great price, and is easy to use. Many appreciate the VPN option and the overall performance of the software, as well as its antivirus capabilities and device compatibility. However, some customers have expressed concerns about frequent pop-ups, auto-renewal practices, and constant notifications.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Norton
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, very easy to install. I recommend this.
I would recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Hi GabrielM,
Thank you for your feedback! We’re delighted to hear that Norton 360 Premium was easy to install and that you’d recommend it. Our goal is to make powerful protection simple and accessible, so it’s great to know we delivered on that. If you’d like tips on using features like VPN or Dark Web Monitoring, we’re always here to help.
Stay safe online!
— The Norton Team
- Cons mentioned:Auto renewal
10 Licenses at a fraction of the autorenewal price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Symantec's auto renewal prices are ridiculous. If you have multiple devices in your household, this is the only way to go. Protect your PC, laptops, phones, and tablets with one subscription.
I would recommend this to a friend - Pros mentioned:Protection
Rest at ease with Norton.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've used Norton to protect my PC's for over 10 years now. We're up to 7 PC's / tablets in my family and the 10-device option is priced competitively so I don't feel wasteful not using the last 3 licenses. Once It's installed I don't really have to think about security being a problem on any of my devices.
I would recommend this to a friend - Pros mentioned:Overall performance
I approve of Norton
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I use this anti virus more the 20 years and I never have problem with virus.
I would recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Hi Elmi,
Thank you for your incredible loyalty over the past 20 years! We’re honored to be your trusted antivirus solution and thrilled to hear Norton 360 Premium continues to keep your devices safe and secure. Your long-term support means a lot, and we’re proud to deliver the protection you’ve come to rely on. Thanks again for your endorsement!
- Pros mentioned:Overall performance
Norton product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It does what it is supposed to (I think). I have been with Norton for several years, and I have been satisfied with their service. Support lacks, but everything else is good.
I would recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Thank you for sharing your feedback. We always strive to provide a 5-star experience with our support team and welcome any additional comments so that we can do better next time.
- Pros mentioned:Overall performance
Works ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far have installed on 4computers and it is working good. Installed a week ago, and so far working as it should. Don't like the VPN because it stop me from using WiFi on a computer.
I would recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Thank you for your feedback. We love hearing from our Norton customers!
- Pros mentioned:Ease of use, Price
Great anti virus
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very user friendly and worth the price will renew my subscription soon
I would recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Thank you for your feedback. We love hearing from our Norton customers!
- Pros mentioned:Ease of use, Price
Affordable Piece of Mind
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This package is cheaper than anything you can find on Norton's own website. It's easy to install or update your subscription once it is about to expire. No uninstall and new download of a new anti-virus like previous years. It's worth it for that added piece of mind.
I would recommend this to a friend Annual Exercise in Frustration
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I, once again, purchased Norton as my antivirus software. The reason for my 3 stars instead of 5 stars is that it is a pain to download it on my devices plus it doesn’t recognize the device it has already been downloaded on. Also its device count is “off”. Plus it automatically opts you into annual renewal and you have to find it on it’s website to opt out.
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Thank you for sharing your honest feedback, TechReader.
We’re glad to hear that you continue to choose Norton for your antivirus protection, but we’re truly sorry that the installation and device‑management experience has been frustrating—especially since this should be one of the smoothest parts of using the product.
Here are a few details behind the issues you mentioned:
• Installation and device recognition
We understand how discouraging it is when Norton doesn’t immediately recognize a device it’s already installed on or when the device count appears inaccurate. This can happen if a device name changes, if the software was installed using a different login, or if a previous installation wasn’t fully removed. Still, it shouldn’t result in repeated hassle, and your feedback helps highlight areas where the experience needs improvement.
• Device count appearing “off”
This can occur when older, inactive devices remain in your account’s device list. Removing those manually usually resolves the issue, but we know it’s not always obvious and can feel confusing.
• Automatic renewal enrollment
You’re right—the subscription’s automatic renewal does turn on by default when activating a new license. While this is intended to help avoid lapses in protection, we understand that many customers prefer to manage renewals themselves. We appreciate you pointing out that finding the opt‑out settings could be clearer.
If you’d like help with:
Reinstalling across devices
Clearing or correcting your device list
Ensuring renewal preferences are set exactly the way you want
Our support team would be more than happy to assist. You can connect with our team via chat & phone here www.norton.com/support.
In order to prevent your Norton subscription from renewing automatically, please follow instructions here: https://support.norton.com/sp/en/us/home/current/solutions/kb20090818144126EN
Should you need any further assistance please do not hesitate to get in touch.
- Pros mentioned:Ease of use, Price
Great product great price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far this has been a great purchase! It was a great price and it is protecting ALL my devices. It was very easy to download and set up, it is easy to run scans and to know I am protected.
I would recommend this to a friend - Pros mentioned:Overall performance
Need for Norton
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This works well. I've had Norton for about 20 years, dropped it. I found out how much I really needed it. It has its quirks, but I'm used to them.
I would recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Thank you for your feedback. We love hearing from our Norton customers!
Good Product for PC Protection
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Been using it for two years in a ROW. The autorenewal is something that you can cancel to prevent huge cost. The Antivirus is really good and comes with Lifelock which monitors the dark web for activities. Really helpful.
I would recommend this to a friend- Pros mentioned:Overall performance
Worth the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It does what it is supposed to do and cost less than renewing thru Norton website. Will definitely buy again when it's time to renew next year.
I would recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Thank you for your feedback. We love hearing from our Norton customers!
- Pros mentioned:Protection
Norton 10 Device Coverage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well made product that provides great protection. Do not like how hard it is to find out how much time you have left in this version.
I would recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Thank you for your feedback. We love hearing from our Norton customers!
- Pros mentioned:Overall performance
Is very safe
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Am very happy with this works very good and kills all the Spyware very safe
I would recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Thanks for the great feedback! We're so glad to hear Norton is working well for you and keeping things safe and spyware-free
- Pros mentioned:Overall performance
Protection is definitely worth the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love Norton 360. It has a lot of features that help keep me safe when browsing by preventing me from going to malicious sites and has a VPN that works great. My PC never lags or interrupts my other programs. I've been using it for years now.
I would recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Thank you for your feedback. We love hearing from our Norton customers!
antivirus
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have been using Norton's for years. It works well and I use 9 of the ten devices available. Got it for a great price. I am not a fan of the constant nudges to buy add-ons.
I would recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Thank you for sharing your feedback, Jim!
It’s great to hear that Norton 360 Premium continues to work well for you and that you’re getting full value by using almost all of the available device slots. Multi-device coverage is one of the biggest advantages of this plan, and your comment highlights that benefit perfectly. Scoring a great price makes it even better!
From time to time, you may receive promotional offers related to your subscription (like discounts or special deals) via in-product messaging that are displayed on your device. We try to balance your privacy with our concern for your Internet safety. However, your feedback is really important to us and we will share this with our teams internally for review. In the meantime, please follow instructions here https://support.norton.com/sp/en/us/home/current/solutions/v138304110 to manage special offer notifications.
Should you need any further assistance please do not hesitate to get in touch with our support team here www.norton.com/support who would be happy to help. Thank you.
- Pros mentioned:Price
Good Prodect
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent price - I have been using Norton 360 for the last 5 years and it works better than other Antivirus on the market.
I would recommend this to a friend Always shop auto renewal!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have used Norton 360 for years. I have auto renewal. The auto renewal through Norton was $169.00. I purchased it from Best Buy for $15.00, after my $10.00 coupon. Always shop price!
I would recommend this to a friend- Pros mentioned:Overall performance, Price
Worth the price
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve used Norton for many years and it just works as advertised. Worth the price and peace of mind for all your devices.
I would recommend this to a friend
