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Customer reviews

Rating 4.4 out of 5 stars with 513 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers consistently note that the 360 Premium antivirus software offers excellent protection at a great price, and is easy to use. Many appreciate the VPN option and the overall performance of the software, as well as its antivirus capabilities and device compatibility. However, some customers have expressed concerns about frequent pop-ups, auto-renewal practices, and constant notifications.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 513 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it is supposed to do and cost less than renewing thru Norton website. Will definitely buy again when it's time to renew next year.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Protection
    Cons mentioned:
    Pop-ups

    Rated 4 out of 5 stars

    Good Enough

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton provides decent security. It also has so many annoying popups I wonder if my computer is doing anything else.

    I would recommend this to a friend
    • Brand response from NortonLIfeLock Product Expert
      Posted .

      Hi there, I am really sorry to hear about the issues you are facing regarding Pop-Ups. We would like to collect more details about this issue and help you to get it sorted. Could you please connect with our support team here www.norton.com/support. Alternatively, you can connect with our official social support Channel -Twitter at https://twitter.com/messages/Nortonsupport or on Facebook at https://m.me/norton Symantec

  • Rated 5 out of 5 stars

    Continued Support at reduced price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been a Norton 360 subscriber for over 10 years, and can say if you keep up with its features the benefits will last. There are many features I do not use with this software and particularly aren't using it to its fullest although its capability to provide protection for 10 devices, including mobile, is great. this is a great buy, especially when purchasing at a lesser price such as Black Friday deals or holiday deals, it makes it that much better rather full price. I currently have a subscription, once it expires, another subscription will follow. thats the way to do it.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Vpn

    Rated 4 out of 5 stars

    Norton 360

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Look for it on sale, 39 - 44 dollars is a good buy. The VPN is great, and no monthly fee. It covers 10 devices, computers, iPhones, iPad etc...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Norton

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, very easy to install. I recommend this.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi GabrielM,
      Thank you for your feedback! We’re delighted to hear that Norton 360 Premium was easy to install and that you’d recommend it. Our goal is to make powerful protection simple and accessible, so it’s great to know we delivered on that. If you’d like tips on using features like VPN or Dark Web Monitoring, we’re always here to help.
      Stay safe online!
      — The Norton Team norton_us

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Norton 10 Device Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well made product that provides great protection. Do not like how hard it is to find out how much time you have left in this version.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Protection, Vpn

    Rated 5 out of 5 stars

    Security for all devices.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps files and computers secure. I use the VPN and encourage all of my family to do the same. I love the regular updates.

    I would recommend this to a friend
  • Pros mentioned:
    Vpn

    Rated 4 out of 5 stars

    Awesome product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great anti-virus with a built in VPN. Its a great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for all devices.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice antivirus. I highly recommend it for all devices, smartphone, tables, computer, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Protection

    Rated 5 out of 5 stars

    A great buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great buy for 10 devices. It’s probably the best investment you will need when buying a new computer. A must have to protect you from viruses.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Is very safe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Am very happy with this works very good and kills all the Spyware very safe

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for the great feedback! We're so glad to hear Norton is working well for you and keeping things safe and spyware-free norton_us

  • Rated 4 out of 5 stars

    Not as reliable as it used to be; pushes Lifelock

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been purchasing this product since the 90s. However, recently the format has changed. You must choose your layout (classic or new). They are now tied to other products (Lifelock and some others) where you must periodically decline purchasing those items as well. You cannot bypass a Smart Scan nor keep your firewall settings from getting overridden by Windows/Microsoft. It has failed to prevent malware and virus (as has Malware Bytes) many times that another product has detected and removed. if they do away with password manager or change it, I will not purchase this any longer.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Vpn

    Rated 5 out of 5 stars

    VPN, Password Manager - Great Features!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the VPN and password manager features. Excellent value.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Security

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can use it up to10 devices. It’s a good value for the money. I was able to put it on all my devices and my grandchildren

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Great price, easy installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price was great and it was easy to install. all of my devices are now protected for another year.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Norton 360

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well - nice to use on multiple devices. Convenient downloads.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Havent installed this yet but LOVE Norton 360

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton 260 products have never failed me; GREAT price point for 10devices; I always use this on all computers, smart tvs and phones.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Norton 10 device on sale for under 40 bucks!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it at a great price for under 40 dollars. Then turned off auto renewal. Next year I plan on buying again from Best Buy the next time it is on sale and continue my license that way instead of Auto Renewal. Every time I login to my computer I get a push notification on my phone if this was me, great extra login protection.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Norton360

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install. Great product. Definitely recommend for customers who lost their free subscription with Xfinity.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good antivirus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works well. Delivered fairly quickly electronically by Best Buy.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us