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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 474 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the protection, price, easy installation, and multiple devices features of the 360 Premium Antivirus Internet Security Software. They appreciate the excellent real-time protection, reasonable price, easy installation process, and the ability to protect up to 10 devices. However, some customers have concerns about the auto-renewal feature and have experienced issues with downloading the digital version of the software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 474 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great computer protection

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best computer protection programs. I’ve been using Norton for a long time.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Rated 5 out of 5 stars

    Norton 10 Device Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well made product that provides great protection. Do not like how hard it is to find out how much time you have left in this version.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Great price, easy installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price was great and it was easy to install. all of my devices are now protected for another year.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Norton for life

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome protection peace of mind when surfing the web.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton and LifeLock customers! norton_us

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Top of the line protection software for all device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent protection software that’s helped all of our household devices: PCs, phones, tablets etc. well worth the purchase.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Happy with my Norton purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with this purchase - Norton was recommended by a professional security expert and it was easy to download and implement.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Norton Anti-virus, the best!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Norton antivirus , it's easy to understand and easy to use!

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Norton360

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install. Great product. Definitely recommend for customers who lost their free subscription with Xfinity.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Norton 10 device on sale for under 40 bucks!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it at a great price for under 40 dollars. Then turned off auto renewal. Next year I plan on buying again from Best Buy the next time it is on sale and continue my license that way instead of Auto Renewal. Every time I login to my computer I get a push notification on my phone if this was me, great extra login protection.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Havent installed this yet but LOVE Norton 360

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton 260 products have never failed me; GREAT price point for 10devices; I always use this on all computers, smart tvs and phones.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    norton review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Been using it for 3 years now, easy to install.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    WAY CHEAPER THAN SITE

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and immediate download! Key comes in the confirmation email. Just don't forget to turn off auto renew in your account so you won't be charged the exuberant prices for renewal!

    I would recommend this to a friend
  • Pros mentioned:
    Antivirus, Vpn

    Rated 4 out of 5 stars

    Security

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far im very happy happy with this purchase. Protects all my devices.

    I would recommend this to a friend
  • Pros mentioned:
    Vpn

    Rated 4 out of 5 stars

    General Norton 360 (aka NIS) review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PRO: easy UI, VPN, Parental control, General quick virus scan and specific CON: auto-renewal at way higher price, renewal about 1.5 month before expiration which is often very inconvenient, no cookie scan/removal unless you buy another product

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, easy to use. It is worth the price to install up to 10 devices.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it is supposed to do and cost less than renewing thru Norton website. Will definitely buy again when it's time to renew next year.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Rated 5 out of 5 stars

    does what it says

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was as described downloaded easily and works as it should

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Customer Service & Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The purchase was easy with no hiccups. The representative at the store when I picked up the product was very courteous and friendly. Norton360 does the job and I am very happy with the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good antivirus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works well. Delivered fairly quickly electronically by Best Buy.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best device protection!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton360 has never failed me! It's easy to download from purchase & just as easy to add multiple devices! I love how you can see which devices are on your account and delete the ones you're no longer using. I definitely would recommend this item!

    I would recommend this to a friend
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