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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 482 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the protection, price, easy installation, and multiple devices features of the 360 Premium Antivirus Internet Security Software. They appreciate the excellent real-time protection, reasonable price, easy installation process, and the ability to protect up to 10 devices. However, some customers have concerns about the auto-renewal feature and have experienced issues with downloading the digital version of the software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 482 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Norton 360

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks for product and quick service. It does what it should do.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Most BUY

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great anti virus, easy to use and protects all of my devices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    User friendly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful and user friendly and was a great price at the time of purchase.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Rated 5 out of 5 stars

    Norton 360

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using Norton for years. Now Best Buy makes it simple with ordering a digital copy online and it gets sent to my email. No leaving my home and I can down load onto all computers and laptops easily.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Working

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All is working well. Would recommend. will buy again

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Super User Friendly

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was super easy to follow the instructions from the email and install on all of our devices. So far it has worked great!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Works great, always been Norton Antivirus Fan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Activated on my pc, it works great, always been Norton Antivirus Fan. This s fantastic deal for the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mister

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed Norton because it was recommended by a friend and I was having issues with McAfee. McAfee was blocking everything

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Norton 360 Premium - auto-renewal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This version was an automatic subscription update from Norton to my existing version. It renewed on Black Friday at a heavily discounted price. I wasn't originally happy that you had to leave Automatic Renewal on in order to get software updates, but, this auto-renewal saved me considerable money.

    I would recommend this to a friend
  • Pros mentioned:
    Vpn

    Rated 5 out of 5 stars

    Norton

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice but not used yet. Looking forward to a great experience.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great price for great protection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been a norton user for years. Always been protected using norton, have it on multiple computers at home. Sometimes the annual renewal is pricey but you get what ypu pay for. Get this if you want peace of mind on your computer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Norton 360 is very helpful with keeping my phones and my electronic equipment safe

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great option for protecting your data and devices

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I have had Norton products in the past that seemed to slow down the performance of my devices. I have NOT experienced that with Norton 360 since I installed the product about 30 days ago.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Vpn

    Rated 5 out of 5 stars

    Great security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the included VPN. The system is easy to use. Great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to upload from Best Buy. My email from Best Buy was held up by the firewall from my business server. But I was still able to log in and download from my Best Buy account.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Android user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and keeps me updated on what sites may be risky.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Rated 5 out of 5 stars

    I like Bestbuy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying it from Bestbuy is less than from other vendors. I also trust using Bestbuy from my past experiences!

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Price, Protection

    Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best virus protection you buy for an awesome price !

    I would recommend this to a friend
  • Pros mentioned:
    Vpn

    Rated 5 out of 5 stars

    Good Features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton 360 Premium is one of the best antivirus software out there. There is real-time scanning of files and it also comes with a VPN to protect your network.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Computer protection at a good price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Norton for years. Very satisfied. Easy download of the product with link provided by Best Buy. Good price.

    I would recommend this to a friend
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