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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 899 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers express satisfaction with the SHIELD TV's streaming capabilities, performance speed, and ease of use. Many also praise the 4K picture quality and the device's ability to handle gaming. However, some users note that the remote control may take time to get used to, and the price point is a consideration for some customers. A few users mentioned occasional lag and the lack of Dolby Vision support as drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 899 reviews
  • Rated 4 out of 5 stars

    Great product I highly recommend the streaming dev

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product I highly recommend the streaming device over Apple TV quality picture quality sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best TV box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is nothing that comes close to matching what you do with the shield. Game, browse the web, music, use as a server and of course watch all your favorite shows. I have had the original for 4 years and never once had a problem with so had to get another one for our game room.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    It works perfectly for streaming movies

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item strictly for watching 4k movies. I use VUDU which is free for certain films and this works out really well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is dependable and good quality. I wish it had the newest Hulu app on it that allows for streaming live tv through Hulu. The Hulu app currently available on this Shield is the old one and there doesn't seem to be a way to update it.

    I would recommend this to a friend
    • Brand response from NVIDIA Community Team
      Posted .

      Hi,
      We’re happy to hear that you are enjoying your SHIELD TV. It is up to the app developers to update their apps on Android TV. We also are looking forward to Hulu updating their app for the platform. nvidia

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was easy to set up and hardwires into the internet. Remote is different, but overall we like the box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Streaming Media Player

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used a few Android based streaming media players in the past few years. I must say, this is the best of all of them. Hands down winner. Amazing quality, great with the updates and the Plex Server is an added bonus. Winner all the way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the Best Streaming Media Players

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The build quality is excellent. Remote is solid, responsive and pairs easily with device, built with metal. Scrolling through the player interface is fast and apps open quickly, very little lag compared to other media players. Integrates well with Google Home and Android Devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Officially cut the cord

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd Shield. I cut off my FIOS & just kept the internet. I use my Shields for TV shows & movies. I caught up on TV shows with a DVR before but now I just use an app to find the show & watch the episode. This is the best Android TV box out there! 4K playback is nice!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Future of Android TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While firestick and Roku are available at a much lesser price purchasing this at the present cost is the best thing one can do if you are a cord cutter or an Online tv user (Hulu tv, Youtube tv). Buying at bestbuy is a further advantage if you are protected by geek squad!!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great break from the cable box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the show selection and the speed and capability of the product. The voice control is right on target.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Media Streamer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great as a media streamer and as a Plex Server. The one down side is that Nvidia no longer offers the Micro SD slot on this device - so now you have fewer options for adding memory. Instead - you may want to consider the Pro version (which seldom goes on sale).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top of the line Android TV box!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't say enough about the Nvidia Shield oh, it just works. In my opinion this is the top-of-the-line streamer for online video content. Nvidia keeps the software up to date while constantly adding new features.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Plex Server

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this on advice from a friend. Works GREAT as a plex server. That being said, it can be better. I have to restart every few days, and the memory is tiny. I had to install an external USB flash drive to expand the memory to become usable. Any network drives have to be remounted manually whenever the device is restarted. Aside from that, I would certainly recommend this to anyone looking for a streaming device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beast device for your money

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought so many of these things, the company needs to send me a thank you check. I just can't get enough. I love using it for all of my streaming app. Keep everything in one spot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shield is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best streamer on the market..... the price is worth it because you can watch anything in HD, play games, listen to music, install apps, etc. It is a top notch product and deserves every bit of extra praise!!! If you need a streamer get one!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More than your average streamer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful bundle of streaming media player which supports gaming. Apps are plenty due to Android based operating system. The fact that it includes Google Assistant is another plus. Would be too much if all you want is streaming though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best android TV box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the old nvidia shield, and bought this one for a 2nd TV. the new one is a lot smaller but has the exact same functionality as the original. I hope the non rechargable battery lasts longer than the rechargable battery in the original remote.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    Great for 4K streaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this device as a dedicated 4K media player and media server and this device has served me well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best 4k steamer on the market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nvidia Shield is still the best 4k media streamer on the market. The only thing that isn't as good as the original version is the lacking IR sensor for using third party control systems, you need to upgrade to the Pro version to get the IR sensor.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Very easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gaming box is awesome 1080 quality and sound. And I love it and it's real simple.

    I would recommend this to a friend
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