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Customer reviews

Rating 4.2 out of 5 stars with 176 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers often highlight the Neon Lite Foldable Electric Scooter's foldability, ease of use, affordability, and comfortable ride. Many appreciate its compact design, user-friendly interface, value for money, and smooth riding experience. However, some express concerns about its battery life, limited range, and durability issues, with the battery and range falling short of expectations and some experiencing premature wear and tear.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-5 of 5 reviews
  • Pros mentioned:
    Lights
    Cons mentioned:
    Brakes

    Rated 2 out of 5 stars

    Company is non responsive to issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The breaks are very bad I wouldn’t recommend due to that main issue. The lights are a cool feature but I would rather have a scooter that had working breaks cause this is definitely a safety concern and the scooter has only had about 3 rides it’s absolutely uncalled for and the company could care less horrible customer service!!!!!!!!!!!!!!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life, Brakes

    Rated 4 out of 5 stars

    Good scooter

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it’s a good scooter but battery doesn’t last long. Also, I don’t like the sound the breaks make. Been using it for three weeks now. A 4 mile roundtrip took close to 50% battery. And sometimes the battery decreases even if not using for a couple of days (Very small % but still)

    I would recommend this to a friend
  • Cons mentioned:
    Brakes

    Rated 5 out of 5 stars

    okai neon lite

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a great budget scooter. had a problem once i crashed that the rear brakes got really misaligned but what can you expect.

    I would recommend this to a friend
  • Cons mentioned:
    Brakes

    Rated 3 out of 5 stars

    tires are weak

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the tires are barely durable fast scooter though lol

    I would recommend this to a friend
  • Cons mentioned:
    Brakes

    Rated 1 out of 5 stars

    Should’ve bought GeekSquad. Poor cx service.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The scooter did not last for more than 6 months before the inner tube formed a puncture. Have been very careful to not ride over glass, harsh bumps, or off asphalt and yet the front tire is already failing. What’s worse is the inner tube isn’t available from the seller currently. So I have an ‘in warranty’ scooter that won’t be getting any service because of this company. Buy the Geek Squad protection and save yourself some trouble.

    No, I would not recommend this to a friend