Customer Ratings & Reviews

Agent Wilson helped solve some computer issues and showed me how to clean and delete things that have been on my older computers for way too long. Agent Willson is very knowledgable and easy to explain things too. Thank you!!

Steve, The Geek Squad person assigned to me, was wonderful. Steve was polite, personable and extremely patient with an older person. He set up my new TV, explained how to use it and took away all old equipment. I would highly recommend him to any of my friends. I could not asked for better service.

Our Geek Squad agent was great. He installed Norton and did a maintenance on our computer. He answered all of our questions and was very thorough. Great customer service.

As a technophobe octogenarian, I am pleased to have the Geek Squad available. The two Agents available locally are nice, knowledgeable and don’t make me feel stupid. Agent Ben was here last and explained, in terms I could understand, what needed to be done. So happy to have their services available.

Andrew Oliver hooked up new HP lap top and printer . He did a wonderful job as he moved the material from old lap top to new as closely as he could. So far I can work on it. Thanks to Geeks Squad.

AS PER USUAL, SETH DID AN EXCELLENT JOB. JUST WISH I HAD ASKED HIM TO MAKE SURE THE PRINTER WAS WORKING. SEEMS LIKE WHEN THE ROUTER WAS INSTALLED (CENTURY LINK) THEY DID NOT PUT THE WI-FI INFO. INTO MY PRINTER. BUT SETH TOOK CARE OF THAT WHEN I ARRANGED FOR HIM TO COME BACK AGAIN.

THE GEEKS ARE ALWAYS THERE FOR ME NO MATTER WHAT THE " "PROBLEM" A GREAT PURCHASE FOR ME AND I VERY HIGHLY RECOMMEND IT OTHERS THANK YOU! ALAN

This Total Tech team is awesome. Just having the services provided available has made my life simpler to manage.

The Geek Squad tech was knowledgeable and friendly. He handled the problem quickly and took the time to explain everything to me.

I was totally satisfied with my recent visit with a member of the geek squad. I have nothing negative to say. He was patient with me, very professional. Nothing negative to say.

Brynn did a great job and was very courteous and helpful. My problem got solved and she provided some good advice and suggestions.

Joseph Mathias has been out several times in helping me to use my new Epson Ink printer. I may need addl help with converting old color slides to prints. Also attaching pic's to an email.

My Geek was very polite and fixed the problem very quickly. Explained all the necessary things I needed to know.

The agent was on time and very knowlegeable and patient about my concerns. He assured me that I was not hacked and thoroughly checked all my systems and got them up and running. Helped secure them and installed webroot. Also,showed me how to connect fax and print from laptop.

Geek Squad came out and fixed our "Ghost" problem. Our receiver would turn itself on about 5 minutes after it had been shut down for the evening. Our Geek diagnosed and fixed it on his second try. Way better than I could have done.

Your Geek Squad service representative, Devon is a true asset to Best Buy and the Geek Squad. He is articulate, knowledgeable, thorough, respectful of time, pleasant and yet always behaves in a professional manner. What I also appreciate is Devon thoroughly answers my many questions patiently and thoroughly before he leaves so I am confident and comfortable with my purchases. I absolutely love the various electrical devices I have purchased from Best Buy. *Devon has been instrumental in helping me with upgrading my electronic devices, He is amazing!

Excellent and professional service. A 5+ service tv technician and same for printer service later in the month.

Jim from Geek Squad was so professional and patient when he came to trouble shoot and connect my new computer to other devices. He REALLY went out of his way to take care of my computer needs.

Hannah McLennan, the Geek Squad repair agent arrived on time, quickly and efficiently connected my computer and printer. Hannah made sure everything was working properly. She was very polite and professional.

The Geek Squad helped set up a new computer and made recommendations on how to attach a 2nd monitor. They helped me get the printers to work and suyggested what to do about battery backup.