Customer Ratings & Reviews

Helped set up my computer, connect printer and get all my tools set up.

Computer problems and the agent was very very knowledgeable and polite. I always depend on the Geek Squad they are worth the service.

The Geek Squad guy came to my business to install more ram on my desktop. He was GREAT!!! Very courteous, answered all my questions and concerns, and was very patient with me. I will definitely be using them again.

I was totally satisfied with my recent visit with a member of the geek squad. I have nothing negative to say. He was patient with me, very professional. Nothing negative to say.

Joseph Mathias has been out several times in helping me to use my new Epson Ink printer. I may need addl help with converting old color slides to prints. Also attaching pic's to an email.

Geek Squad is very knowledgeable, patient and professional.

The agent was very patient and honest about the request I’d made on the 20th of December 2024. He informed me of a better way of accomplishing the things needed to accomplish the varying task and challenges. He also assisted me in purchasing the My Best Buy Total- Yearly Membership!!! I look forward to the services provided my new membership.

Hannah McLennan, the Geek Squad repair agent arrived on time, quickly and efficiently connected my computer and printer. Hannah made sure everything was working properly. She was very polite and professional.

THE GEEKS ARE ALWAYS THERE FOR ME NO MATTER WHAT THE " "PROBLEM" A GREAT PURCHASE FOR ME AND I VERY HIGHLY RECOMMEND IT OTHERS THANK YOU! ALAN

Agent very knowledgeable on setting up my Roku devices & Harmony remote. Answered all my questions and was very friendly and helpful. Professional and treated me and my home with respect. I recommend Geek Squad to my family and friends.

Jim from Geek Squad was so professional and patient when he came to trouble shoot and connect my new computer to other devices. He REALLY went out of his way to take care of my computer needs.

The Geek Squad tech was knowledgeable and friendly. He handled the problem quickly and took the time to explain everything to me.

The agent checked our PC and determined the cable is probably old and needed to be replaced. The cable was replaced with another cable we had on hand, and the problem no longer existed. The agent was nice, respectful of our home, and had arrived on time.

Came out to my home checked the issue I had with my PC after taking it into the store for a complete new build but had multiple issues when I got home. He checked it out fixed the problems insanely quick and now it's running perfectly.

The Geek Squad helped set up a new computer and made recommendations on how to attach a 2nd monitor. They helped me get the printers to work and suyggested what to do about battery backup.

The Geek Squad is definitely the best place to get help on a PC. I have had nothing but quick and reliable service from them over the years including quite recently. In my most recent problem, a Geek came to my home to fix a corrupted device driver.

Brynn did a great job and was very courteous and helpful. My problem got solved and she provided some good advice and suggestions.

Your Geek Squad service representative, Devon is a true asset to Best Buy and the Geek Squad. He is articulate, knowledgeable, thorough, respectful of time, pleasant and yet always behaves in a professional manner. What I also appreciate is Devon thoroughly answers my many questions patiently and thoroughly before he leaves so I am confident and comfortable with my purchases. I absolutely love the various electrical devices I have purchased from Best Buy. *Devon has been instrumental in helping me with upgrading my electronic devices, He is amazing!

Not only did The Geek Squad come out to install my new printer (as they do for everything electronic that I purchase) but he also did troubleshooting and training for my computer and printer. Professional, friendly and efficient service always.

Jeffrey Miller and Axel were awesome! They took care of everything that needed to be worked on with professionalism and a great attitude! It's tech people like them that make me glad to be a Total Tech member!