Customer Ratings & Reviews

Terrific service! The tech resolved an issue with my new monitor, made sure my new PC was at optimal performance, also got my older printer sync'd up. Also answered all my questions.

Outstanding help with quickly solving issues connecting to router! Friendly, responsive, efficient.

The agent, Shawn Bryson, got my PC communicating with my HP printer. I don't know what caused the problem, but I do know that I am grateful Shawn was able to resolve it quickly. Shawn is efficient, professional and yet, very personable. G

We love the Geek Squad it is great for us senior citizen's who are not good in the new technology but can do it with hands on with your techs. Makes our lives so much easier, the techs are so custodies & patient . Thanks for the great service. The Spurlock's

Victor was very knowledgeable and made sure I understand everything. He would be a person i definitely would like him too do work

Geek Squad in-home tech was excellent. Appreciated his knowledge. Only problem was the Best Buy store did not transfer everything from old desktop to new but the in-home tech tried his best to recover most of it, except the email addressbook but I returned it and soon will pick it up with full addressbook recovered.

Fix tower. Good worker. EZ fast and friendly person.

Very friendly and understanding. Was very helpful in providing advice on how to resolve a MBR issue on a Win 10 machine. Helped build a restore USB for future use. Helped resolve an issue with iCloud calendars not synching.

Wade designed our entertainment center. Drew, Adam and Logan patiently explained how to use the electronics I bought. Marvelous!

The Geek squad came to my house and quickly installed Webroot for me. Appreciate the service at home and very nice, efficient person who came to take care of the problem.

I have used the Geek Squad a number of times. They service my laptop, printer, cell phone and tablet. They have always managed to figure the issue in a short amount of time. Well worth the money!

I have utilized the service multiple times to have. My computer worked on my tvs mounted every single time Have always been excellent service.

KEMPTON EVISTON AND OTHER SQUAD MEMBERS HAVE BEEN EXCELLENT IN SOLVING MY ELECTRONIC DEVICE PROBLEMS ALWAYW AT A GOOD TIME AND VERY KNOWLEDGEABLE

Doug was outstanding. He was very thorough and a great persosnality...he should be the role model for the rest of your service people....thanks Doug for a job well done.....

The agents installed my ring camera and doorbell and they were very knowledgeable and answered all of my questions and even provided me with some advice.

Justin is a good technician. He is caring , his knowledge is excellent. He knows the products and I just want to say thank you for helping me troubleshoot.

Adam was amazing. Very helpful when my hard drive was no longer working . Replaced my hard drive and spent time with me making sure all transferred data was working and all programs were working to my satisfaction. He was terrific! Thank you so much!

The agent did a great job of connecting Alexa in my living room and bedroom lamps. He was patient and clearly explained the process/directions should there be an issue in the future.

Mike was very professional, he did not hesitate to answer all of my question & concerns. He is truly an asset to your team. Kudos to Mike the computer technician

The agent helped me with my computer. He helped me update it. He answered several of my questions and was very patient and knowledgeable. Excellent customer service.