Customer Ratings & Reviews

The two gentlemen were very respectful, polite, courteous, knowledgeable, and professional. They explained everything in terms that I understood very easily. It was a pleasure to meet both of you. Thank you so very much to both of you for everything! Sincerely, Donna

Ian was our installer - he’s been here multiple times and is our “go-to” Geek Squad member - - always EXCELLENT service….

The agent that helped me with my computer problems was very knowledgeable. He has been here before and both times fixed my problems and explained what I needed to know to help me understand the process to take care of some things myself

Your technicians were great helping us with a problem on our new computer on one of the programs that had been transferred from our previous computer. Ethan was especially helpful.

The agent, Nouman, did an excellent job of resolving a computer problem. We greatly appreciately the quality of his service and his pleasant demeanor while doing his work. We will ask for him for all future in-home service.

TJ was great he helped address all the problems that I had I would totally suggest he is the 1st person you call when you have a tech problem

The Geek Squad is ALWAYS very helpful when they come to my home. They are also very helpful when I shop at Best Buy.

Michael and Sebastian were amazing. Knowledgeable Proffessional,friendly,and did not get flustered. Both are a breath of fresh air and a tribute to Geek Squad and Best Buy.

This Total Tech team is awesome. Just having the services provided available has made my life simpler to manage.

Geek rep got the computer up and running in no time. Explained all. Excellent work.

Technician was very interested in all of our computer issues and cared about making sure everything was resolved. Kyle was conscientious and polite too!

David was outstanding! Thorough, professional, and more than addressed our problem.

The representative did a great job of explanation and installation all in a timely manner.

the Geek Squads' willing to please the customer. The appointments are on time. The longest I waited to have the issues solved was 2 days.

Agent took lots of time with me and with my computer to answer my questions and also to address questions from my daughter. Computer issues were addressed and updated.

Geek Squad was quite punctual and immediately got to work to run diagnostics on my PC. He was definitely well versed in what he was doing and had reached a working solution within 30 minutes. Couldn’t have been happier with the results.

All my tax information was on my computer and somehow I had messed it all up...no email? no printer? Once I realized I was I was only making my computer problems worse...I called for a professional. Kevin, from Geek Squad, came to rescue me and my computer. He fairly quickly diagnosed and fixed my frustrating computer problems and took time to answer my many questions and even left me step by step directions.

I bought a new computer and the geek squad set it up and had it working in no time . I was sitting at my desk and doing genealogy within an hour.

Paola and other abents worked diligently to solve the quirky problem which developed on my new iPad.

Dylan hooked up iPad and connected it to my printer and answered my questions. Very professional and at the same time very easy to work with. I’d say Dylan is an asset to your company.