Customer Ratings & Reviews

I am very satisfied with BB geek guys! They did a great job! Don’t have a finished photo, but they got our 65 inch TV and sound bar, and dvd player in!

This service was so professional and efficient I could hardly believe it. The technician was in and out of my home in such a short period of time with everything working perfectly.

All Geek Squad members that I've dealt with have wonderful. The Best of the Best is Jeffery Thather! If it werent for Agent Jeff Thather i would have sold my Dell laptop on Ebay and traded my S23 Ultra cell phone for a simple flip phone. This crew never makes me feel stupid. That means alot to a confused 75 year old, unable to get out and about! Thank You Jeff!!!

Kevin was polite, efficient and took the time to explained (& patiently rexplained) what his was doing, what he did with other ideas as well. Very good person.

The service was excellent and the results were also. The store, staff and service technician was knowledgeable. Solved problem immediately. Would highly recommend.

Very patient with me. Answered all my questions thoroughly and helped me get set up. Was also efficient and professional.

The Best Buy Geek Squad are wonderful young people that know everything about your devices. They fixed my printer in 5 minutes! Always polite and knowledgable! Purchased a new TV from them and they installed it very fast and completely! Thank you!

Excellent service Mr. Gallo, was professional, friendly and extremely knowledgeable

Geek met and fixed problems with my Mac and printer connection and e-mail and other small details in a friendly and efficient manner and will use again!

Taylor was fantastic. He addressed the issues in a professional and efficient way. A job well done!

Geek squad people replaced Hard Drive in my PC tower Computer. Have not yet plugged it in. I believe work is complete, based on previous experience with Geeks both in store and at home. Met with Calvin T at Geek counter at Blossom Hill store for this work. Plainly stated, he was terrific, courteous, and knowledgeable. I have his card and will use it if and as needed. My Sincere Thanks!

I bought a Windows 11 Dell laptop with 512 K SSD (the narrow SSD). I also bought 1 TB SSD compatible SSD to upgrade my laptop to 1 TB. Physical installation of the new SSD was easy. But installing Windows 11 was difficult. A Geek Squad guy came to my house and installed it. The work was done fast and perfectly. Great service by the Geek Squad people. I highly recommend them to all.

Jim and Xavier were outstanding! Very professional, friendly and knowledgeable!

The agent cleared all data from my all-in-one computer which was a bit more work since he had to remove the back of the computer to get to the hard drive. The data could not just easily be erased due to missing files and the Windows disk was destroyed. He was able to clear the files from the hard drive with his equipment quickly and efficiently. He was absolutely fantastic!!

Patrick M. was so great!! He got into my computer, and diagnosed what had happened right away. He was able to get me in the computer where Dell had blocked me. I was able to get into my e-mail finally. He explained everything as he was going along. He was kind, friendly, efficient and gets 5 gold stars from me!!

I discovered my mantel clock had stopped. I went to Best Buy to replace my shredder. I was surprised to find that particular battery there. It certainly made my shopping easier. It was also good that your staff member could match the number. I appreciate your great service.

great service, arrived on time, very professional and informative, took care of all of my problems and questions

The agent William Curd, came to access our computer issue. He was very knowledgeable and told us everything he was doing as he went along. He showed up on time and was able to resolve the issue within the time allotted. 10 out of 10, I would highly recommend him.

The agent was very profession, courteous, knowledge and answer all my questions

Geek squad was quick, efficient and kind. They were easy to schedule and they fixed our problems quickly and effectively. A+++