Customer Ratings & Reviews

Geek squad people replaced Hard Drive in my PC tower Computer. Have not yet plugged it in. I believe work is complete, based on previous experience with Geeks both in store and at home. Met with Calvin T at Geek counter at Blossom Hill store for this work. Plainly stated, he was terrific, courteous, and knowledgeable. I have his card and will use it if and as needed. My Sincere Thanks!

The Geek Squad guy came to my business to install more ram on my desktop. He was GREAT!!! Very courteous, answered all my questions and concerns, and was very patient with me. I will definitely be using them again.

Jim and Xavier were outstanding! Very professional, friendly and knowledgeable!

worked on my desk top computer, did an excellent job!

Very patient with me. Answered all my questions thoroughly and helped me get set up. Was also efficient and professional.

The Tech hooked our new TV up and was very knowledgeable, and fast through the process. Hauled away our old TV and cleaned up after he was done. He had answered all our questions.

Taylor was fantastic. He addressed the issues in a professional and efficient way. A job well done!

my new printer seems to work just fine haven't used it long enough to really see if I will have any problems but as now today its awesome... again these two gentlemen were awesome....

The service was excellent and the results were also. The store, staff and service technician was knowledgeable. Solved problem immediately. Would highly recommend.

This service was so professional and efficient I could hardly believe it. The technician was in and out of my home in such a short period of time with everything working perfectly.

The agent, Tyler, cleaned my desk top computer & it is starting up and running faster. It’s so nice sitting down at the computer and being able to get things done without pop-ups and other interference. I was so happy with the job he did that I bought an annual service subscription to the Geek Squad!

the agent fixed my tv and i did not need help at home so that saved me 149.00 so i saved all this moneythey helped me alot i thanket them awhole lot.

The agent was very profession, courteous, knowledge and answer all my questions

The agent corrected the problem that I had called about on my computer that involved some corrupted files. In addition, he gave me good advice on how to prevent similar problems in the future. He also showed me some other features of Windows 11 that should make my tasks a bit easier to complete.

Awesome service to repair my TV. An appointment was set fairly quick to address my issues. An agent/professional was sent out to access my soundbar and tv to find out what is the problem. An additional appointment was made for the agent/professional to return to repair my tv.

The agent who came to my home was very professional and respectful. I sat next to her during an install on my computer and she went through everything she was doing so I understood everything she was creating, Awesome!

great service, arrived on time, very professional and informative, took care of all of my problems and questions

Corrected some of my errors and described solutions to my errors.

Nic fixed every issue I "thought" I had with my computer and put me on the right track to improve my capabilities. He's a real professional who obviously has years of experience and superb customer service skills. Best Buy needs to take great care of this professional. He does great work for you and fulfills/exceeds your customer needs.

Excellent customer service. They solved the problem and helped me understand how to sync my desk top and lap top computers.