Customer Ratings & Reviews
- Model:
- URC7966
- |
- SKU:
- 10735962
Customer reviews
Rating 3 out of 5 stars with 162 reviews
(162 customer reviews)Rating by feature
- Value3.2
Rating 3.2 out of 5 stars
- Quality3.5
Rating 3.5 out of 5 stars
- Ease of Use2.8
Rating 2.8 out of 5 stars
to a friend
Rated 1 out of 5 stars
Connectivity issues
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Remote does not stay connected to sources and sometimes randomly connects and shuts off sources it connects to. Too expensive for poor quality.
This review is from One for All - Smart Control PRO 6 - Black
No, I would not recommend this to a friendBrand response from One For All
Posted .Dear BestBuy customer, Thank you for your your review on our URC 7966. We are sorry to hear that the remote is not yet working as expected. We would be more than happy to set everything up as intended. For this we would like to invite you to contact our support either via this link: https://www.oneforall.com/en-us/webform or via Facebook messenger. Best regards, Your One For All Team
Rated 2 out of 5 stars
Remote control review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t like this product. It wasn’t as simple to use as advertised.
This review is from One for All - Smart Control PRO 6 - Black
No, I would not recommend this to a friendBrand response from One For All
Posted .Dear Bose, thanks for sharing this review on our URC 7966. We are very sorry if the setup was more complicated than expected. It would be our pleasure to help you with the setup of all of your devices and to answer all questions. You can either call us at 855-716-2573 (TOLL FREE) or email us anytime at urcsupport@oneforall.com. Our opening hours are from Monday to Friday, 9 AM to 4 PM ET. Best regards, Your One For All Team.
Rated 2 out of 5 stars
Okay
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not really that user friendly, as far as setup goes.
This review is from One for All - Smart Control PRO 6 - Black
No, I would not recommend this to a friendBrand response from One For All
Posted .Dear BestBuy customer, thanks for sharing your experience on our URC 7966. We are sorry to hear that the setup did not work as expected or if you ran into any difficulties. We would like to offer our help and answer all questions to let you enjoy your remote and all its features in the best way possible. If you want, you can call us at 855-716-2573 (TOLL FREE) or email us anytime at urcsupport@oneforall.com. Our opening hours are from Monday to Friday, 9 AM to 4 PM ET. Best regards, Your One For All Team
Rated 5 out of 5 stars
Great Remote
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Peachtree City location has a very competent staff. I was able to quickly purchase what I wanted with the assistance of an associate. She was very knowledgeable about the product which made my life easier. I found this remote to be easy to use with more features than my original remote.
This review is from One for All - Smart Control PRO 6 - Black
I would recommend this to a friendRated 1 out of 5 stars
Not as advertised
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This claims to be a "Learning" remote but only learns codes for popular brands. My HiFi equipment is not mainstream and this toy could not operate any of it. Programming is best accomplished after a pint of brandy.
This review is from One for All - Smart Control PRO 6 - Black
No, I would not recommend this to a friendBrand response from One For All
Posted .Dear BestBuy customer, thanks for sharing this review on our URC 7966. We are very sorry to hear that the setup with the learning method did not work for your device yet. We would be more than happy to assist you with the setup and answer all of your questions. Please, feel free to either call us at 855-716-2573 (TOLL FREE) or email us at urcsupport@oneforall.com. Our opening hours are from Monday to Friday, 9 AM to 4 PM ET. Best regards, Your One For All Team.
Rated 1 out of 5 stars
Total waste
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not function as advertised. Wont program to Roku streamer, doesn’t function properly with Samsung Smart TV
This review is from One for All - Smart Control PRO 6 - Black
No, I would not recommend this to a friendBrand response from One For All
Posted .Dear BestBuy customer, Thanks for your review on our URC 7966. We are sorry to hear that you could not control your devices as expected. Your feedback is very important to us and we would appreciate to hear more about your experience and have an opportunity to answer all of your questions. You can always contact us directly via this link https://www.oneforall.com/en-us/webform or via Facebook messenger. Best regards, Your One For All Team
Rated 5 out of 5 stars
Very easy setup
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quick setup and actually does work. You may have to do it twice though as I did. But it’s takes less than 5 min and it auto updates with your tv.
This review is from One for All - Smart Control PRO 6 - Black
I would recommend this to a friendRated 1 out of 5 stars
Not Recommended
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Must be point directly at the tv. Only works 60% of the time.
This review is from One for All - Smart Control PRO 6 - Black
No, I would not recommend this to a friendBrand response from One For All
Posted .Dear Amber, thanks for sharing your review on our URC 7966. We are sorry to hear about this signal issue. We would love to find a solution for you so you can enjoy your remote again. Therefore, we would like to invite you to contact our support via https://www.oneforall.com/en-us/webform or via Facebook messenger. Best regards, Your One For All Team
Rated 1 out of 5 stars
Bad purchase
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This remote isn’t worth the money. It doesn’t work like it’s supposed to.
This review is from One for All - Smart Control PRO 6 - Black
No, I would not recommend this to a friendBrand response from One For All
Posted .Dear Todd, Thanks for your honest feedback on our URC 7966. We are very sorry if you are missing any functions. If you like you contact us directly. We would be more than happy to help with the setup and answer all questions. You can reach us via this link https://www.oneforall.com/en-us/webform or via Facebook messenger. Best regards, Your One For All Team
Rated 1 out of 5 stars
Disappointed
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was not helpful. Found my firestick remote to be smarter
This review is from One for All - Smart Control PRO 6 - Black
No, I would not recommend this to a friendBrand response from One For All
Posted .Dear Joshua, Thank you for your review on our URC 7966. We are sorry to hear that the remote did not meet your expectations. We would love to hear more about your experience and maybe answer any open questions and help with the setup. If you are interested you can always reach out to our support by using this ink https://www.oneforall.com/en-us/webform or via Facebook messenger. Best regards, Your One For All Team
Rated 5 out of 5 stars
Remote
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It took awhile to learn the features of the remote, but once I did, it’s quite handy.
This review is from One for All - Smart Control PRO 6 - Black
I would recommend this to a friendRated 5 out of 5 stars
Works great as decrived
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well with my theee devices. App works to setup devices. Had question on use, prompt response from support
This review is from One for All - Smart Control PRO 6 - Black
I would recommend this to a friendRated 1 out of 5 stars
Get the warranty!!!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working within 3 months. Save your money and get a simple replacement remote, or get the warranty (dont go cheap after spending too much to begin with).
This review is from One for All - Smart Control PRO 6 - Black
No, I would not recommend this to a friendBrand response from One For All
Posted .Dear James, thank you for this comment on our URC 7966. We are truly sorry to hear that your remote is not working anymore. That should not be the case of course and we would love to find a solution for you. We would like to invite you to either call us at 855-716-2573 (TOLL FREE) or email us anytime at urcsupport@oneforall.com. Our opening hours are from Monday to Friday, 9 AM to 4 PM ET. Best regards, Your One For All Team
Rated 1 out of 5 stars
DO NOT BUY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.DO NO BUY! It isn't programable as they make you believe. You are better buying a $10 universal remote.
This review is from One for All - Smart Control PRO 6 - Black
No, I would not recommend this to a friendBrand response from One For All
Posted .Dear BestBuy customer, thank you for sharing your review on our URC 7966. We are more than sorry to hear that you had such a negative experience. We would like to invite you to contact us to tell us more about experience so we can find a solution for you. If you would like to, you can reach out to our support any time through this link https://www.oneforall.com/en-us/webform or via Facebook messenger. Best regards, Your One For All team.
Rated 1 out of 5 stars
Terrible Universal remote
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Set up sucks and only works half the time. Taking it back and going a different route.
This review is from One for All - Smart Control PRO 6 - Black
No, I would not recommend this to a friendBrand response from One For All
Posted .Dear Rick, thanks for your feedback on our URC 7966. We are very sorry to hear that you had such difficulties when setting up the remote. If you should be interested we would love to help you with the setup or to help you find a better suited remote model for your devices. You can always contact our support team via this link https://www.oneforall.com/en-us/webform or via Facebook messenger. Best regards, Your One For All team.
Rated 1 out of 5 stars
Remote
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Found this item to be expensive, haven't used it, returned it as I found some thing cheaper on Amazon with voice search option
This review is from One for All - Smart Control PRO 6 - Black
No, I would not recommend this to a friendBrand response from One For All
Posted .Dear Vamsee, thank you for leaving a review on our URC 7966. We are sorry if you feel that the remote is too expensive. We would be more than happy to give you more information on the model and all its functions and features. If you are interested you can contact us any time using this link https://www.oneforall.com/en-us/webform or via Facebook messenger. Best regards, Your One For All team.
Rated 5 out of 5 stars
One for all and all for one
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does it all with ease and lights up which makes it perfect for night time handling. Plus the slim remote fits right Into your hand,
This review is from One for All - Smart Control PRO 6 - Black
I would recommend this to a friendRated 1 out of 5 stars
will be returning
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is not an easy set up. required to connect to phone first (wont stay connected). could not get it to pair with my Nvidia Shoeld pro. very frustrating.
This review is from One for All - Smart Control PRO 6 - Black
No, I would not recommend this to a friendBrand response from One For All
Posted .Dear BestBuy customer, thanks for taking your time to leave this review on our URC 7966. We are very sorry if the setup was not working as expected and you cannot control your Nvidia Shield yet. We would be more than happy to help you set everything up to the best possible extend and answer all questions so you can use the app without any problems. Please contact us at 855-716-2573 (TOLL FREE) or email us at urcsupport@oneforall.com We are open Monday through Friday, 9am-4pm ET. We hope to hear from you soon. Sincerely, Your One For All Team.
Rated 5 out of 5 stars
Does what its suppose to do and then some
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like how you set things up with the App. Controller lights up just good enough. Controls what I need it to control. No complaints here
This review is from One for All - Smart Control PRO 6 - Black
I would recommend this to a friendRated 1 out of 5 stars
piece of crap
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item was hard to program and was sporadic, was unable too make it work all devices from one button
This review is from One for All - Smart Control PRO 6 - Black
No, I would not recommend this to a friendBrand response from One For All
Posted .Dear Robert, thank you for your review on our URC 7966. We are very sorry to hear that the setup did not work out as expected. We would love to help you set everything up in the best possible way. Please, feel free to either call us at 855-716-2573 (TOLL FREE) or email us anytime at urcsupport@oneforall.com. Our opening hours are from Monday to Friday, 9 AM to 4 PM ET. Best regards, Your One For All Team











