Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$899.99

Customer reviews

Rating 4.8 out of 5 stars with 497 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.9 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 497 reviews
  • Rated 4 out of 5 stars

    Excellent Device w/ Horrible Customer Service

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The OnePlus 12 is a flagship killer in its right, but since the merge with Oppo the company's care for not only their software uniqueness but as well as customer support has diminished severely. So will I say your getting a Stellar deal for what this device offers yes by far but it comes with the catch that the customer service is practically non existent, good luck getting your warranty granted they try every way to get out of warranty claims and it will take months for an answer as well as to see your device again if you send it to them. Other than that the fluidity of the phone is unmatched when it comes to Android phones well at least ones you can get here in the US otherwise Honor is doing good stuff with their OS as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product excellent customer service. Been

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product excellent customer service. Been using it no problem at all. Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One plus

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very great phone battery last long and very clear picture quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgraded much needed

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best upgrade, from my old phone. I used to have a Samsung Galaxy s10e. Price was great for it being in excellent condition.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Burned display

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this device. Fast and smoth, Impressive pictures, but..... After 7 months display has been burned:(((. And I sent service request to OnePlus they should be answer me in 24 hours, but I waiting already 5 days!! Probably I will never buy OnePlus again

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    WORTH THE MONEY

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect, software is fast and smooth. Can't complain

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Leave Apple

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, got my GF to switch away from the Apple cult and she loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend these cell phones.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Own Samsung's in the past (junk), but OnePlus 12 cell phone's are legit. Highly recommend these cell phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolute beast of a phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An absolute beast, happy with the purchase. Very easy to get it at Best Buy, just walked in, tell them what I wanted and got it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone ever! I'm really happy with this phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent cell phone

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera takes high quality photos Screen quality is very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smoothness beyond!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your looking for a smooth, snappy, relatively bug free experience in a smart phone. Then this is it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One plus

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best phon3 i ever own. For the price is unbeatable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One plus 12

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is a must have. Super fast with lots of options in the settings. Theres nothing not to like about this phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recent upgrade

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from my one plus 8pro very happy do Dad with how smooth this phone is performing for my everyday tasks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One Plus 12 - awesome phone.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, no problems, exceeds expectations. The battery life is incredible. Fully charged in under 30 min...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with purchase.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was on the fence about buying the One +, but glad I did. It has exceeded all my expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's better than my wife's Iphone 15 Ultra with almost half of the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good value

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap flagship spec phone for everyday use for my work. Photo inspections, outdoor use (most of the time)

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Aqua touch is the future! But cellular data is bad

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is a fantastic android phone which has next to no problems. The battery life is great, the phone is snappy any powerful, and the cameras quality is fantastic too. There are a few problems with the software like certain shortcut icons not being available or occasional issues with Snapchat. However the biggest issue seems to be with upload speeds on any carrier. In the same location as my Galaxy s23, my upload speeds will be a quarter of what I previously received.

    No, I would not recommend this to a friend