Customer Ratings & Reviews

I like the phone I think I am probably paying triple what I should have to pay though

Cannot review it, it came, on charger for two hours, only initial screen, then black screen, then initial again. When not on charger, nothing happened. Most probably a defective phone, i dont know

This is my third OnePlus phone and I'm very disappointed. The phone freezes, and the refresh rate isn't working properly.

Horrible phone!! Such a huge regret! I Majorly regret this purchase. The volume is very low in my customers can't hear me. I constantly am losing signal and my customers cannot hear me. Do not purchase.

For some reason, I could not receive calls , the curious thing is that I had data but calls I could not do , I tried several SIM cards, but with all of them doing the same, I went back to the store and they returned the money even though with a payment of 45 dollars they charged me to return the phone ,

Still no phone, should have arrived but nothing. I canceled my order from Amazon since the Best Buy site this would arrive sooner. Well, after chatting with the OnTrac customer support, they have let me know their estimate was not accurate and now can't tell me when this will arrive. I should have kept my order on Amazon, and BestBuy, you should find a different shipping provider. I will update my review once I receive my phone. Hopefully it is not lost in the mail somewhere.

Heavy and very bad design. Looks like a cheap phone

Just not top level material. Operation system slag.

Had a OnePlus phone previously for over five years. Got another and works great. Delivery was really fast and free. Charges extremely fast and has screen protector factory installed.

Over all the devices is up to my satisfaction, Pros, Good display Used more than month, has good speed, Sound out put is awesome, there is significant difference between my old mobile and OnePlus 12, in headphones and also in my car sound system, Play few games and it is fast no hanging issues that I had in my old mobile, Photo quality is super. Cons- little more weight, back camera is huge, for me, not giving good look. Overall it is 8.5 out of 10...

Worst phone ever apps keep getting stuck it doesn't really work properly you cannot return

Camera doesn't work properly. Always remember it was refurbished for a reason.

This phone is amazing. Lasts all day, charges lightening fast, and it's performance is top notch. For the price it really can't be beat. And for anyone on the fence because of the curved glass, it's literally never been an issue at all and I barely notice it.

So coming from the pixel 8 pro this has been an amazing upgrade! I was surprised to find it better in every aspect. The camera is polished, the screen brighter and more vibrant, battery life at least as good, user experience faster and smoother. Apps launch quicker, cell reception is better, no weird random issue like keyboard not opening, loss of signal, touchscreen not registering like the pixel. I can't say enough good things. My wife also made the jump after having the last 3 pro versions of the pixel, she has a similar level of praise for the device. Only down side is if you join the red cable club the custom service takes weeks to get anything fixed for you

Great phone , Fast , excellent camera, last long battery, huge memory capacity

I've had many iPhones, still have the 14 Pro, have the Google Pixel 7 Pro and S23 Ultra. The OnePlus 12 in my opinion is better than all of those . No it's not perfect but the price, battery life and charging speeds, should make you rethink buying from the big 3.

My OnePlus 7 Pro finally bit the dust, and after some research, decided to go with them again for the replacement. So glad I did! While not quite stock android, there's still little-to-no bloat, and everything runs so much smoother on modern hardware. It looks gorgeous, especially the back, and the form factor is almost exactly the same as my old phone. You still have to enable the high refresh rate, seems silly to just opt out of such a luxury by default. It's a great device for gaming and the battery, and probably one of the best android phones money can buy imo.

Great value for a super phone. Good camera and features

very excellent phone if I had to buy it, i will buy again

Awesome phone! The battery has really improved, but the best part of it is the camera. It is impressive!