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Customer reviews

Rating 4.6 out of 5 stars with 246 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers consistently note the exceptional battery life and impressive camera quality of the 12R 256GB (Unlocked). Positive feedback also highlights its performance and ample storage, while some users mention issues with the screen and the lack of wireless charging. The phone's price-to-performance ratio also receives praise. Many appreciate the smooth user experience and the generous RAM.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 246 reviews
  • Pros mentioned:
    Processor speed, Storage

    Rated 5 out of 5 stars

    Flagship Killer For Sure!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive aways been a fan of onplus they have never disappointed! When it comes to speed and performance, if your not trying to pay 1000 bucks for a flagship phone this is the way to go can beat the proce of this phone for what it offers i got the 16gb ram version with 256gb and it gets the job done mostly with the snapdragon 8 gen 2 it comes with.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Processor speed

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality phone. I had never heard of OnePlus until I seen this phone in store. Needless to say they did not disappoint with this phone. It charges incredibly quick, has very high performance and has had no trouble with running everything I've thrown at it. The high refresh rate also looks very nice and smooth. Overall very high quality device for a very fair price.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Processor speed

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the storage the phone offers also the pictures look amazing it's super fast and the charger charges super quick and the battery last a long time

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Storage

    Rated 5 out of 5 stars

    Back to the "flagship killer"

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's about time phone manufacturers start giving compelling options to flagships without the price hike. Everything about this phone is snappy and sharp. The only things people can say negatively about this phone is that the cameras aren't as good as Samsung, Google or Apple but, at half the cost it is perfectly capable of good shots. The battery lasts all day and then some and the 256gb storage and 16gb ram make it run buttery smooth. Definitely recommend to someone who is looking for an upgrade from an older device or someone who is budget conscious.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Best Mid-Range Flagship available!!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device and blessed by the 256GB price drop! Smooth display and charges from dead to 100 in 35-40 minutes!!! Camera is nothing less than expected from their co-development with Hasselblad so amazing. Best Mid Range Flagship available!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Loving my Oneplus 12R!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alright, buckle up folks, because I'm here to tell you all about my experience with the OnePlus 12R(I got the slate grey 16/256 setup). Let me start by saying this phone punches way above its weight for the price. I snagged mine for around $500(after the 100 gift card from bestbuy), and it feels like a steal. The battery on this thing is a beast. It's a massive 5500mAh, and it easily lasts me a full day of heavy use, which for me includes HEAVY camera use, YouTube, web browsing, and finally gaming.Plus, the 100W fast charging is crazy. I can literally go from dead to nearly full in under 30 minutes. It's a lifesaver when you forget to charge overnight(whick I do often lol). The display is another highlight. It's a big, beautiful 6.78-inch AMOLED screen with a 120Hz refresh rate. Everything looks smooth and crisp, whether you're watching videos, movies or gaming. Overall, the OnePlus 12R is a fantastic phone overall. It offers amazing battery life, a gorgeous display, and solid performance for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Could only be topped by the OnePlus 12 currently

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So first of the screen is great but the resolution doesn't need to be as high as it at the size but the refresh rate is what really makes it feel nice Audio wise the built-in speakers are well built-in speakers Bluetooth audio over lhdc is great The cameras are perfect for someone who doesn't take pictures often The wireless connectivity is something I haven't been able to fully experience as my ISP is the bottleneck for wifi same with the cellular connection but it shouldn't be a bottleneck unless you have a wifi 7 connection but most consumers shouldn't have one yet The under screen fingerprint reader is very responsive and reads very fast Software wise it's very close to aosp and most of the pre installed apps like Netflix can be uninstalled although they still don't seem to know how they want the quick access menu to be arranged but it's still relatively new device The battery life is slightly worse than expected of a OnePlus phone but that's likely due to changing settings for even more performance All in all it better than any other phone I've used

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    One month review. 8/10.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been a month of using this phone and overall it is pretty good but I do have some issues. Nothing major but enough to annoy me. 1. At work I would lose connection to the wifi every ten minutes or so anei never had that issue before with my previous phone. One my days off, I don't use the phone that because I'm usually so other things and when I want to watch something I use my TV. 2. The screen protector that it comes with is not very strong. I was still able to get a couple of scratches but nothing serious. If you were to buy this phone, I would consider to buy a better screen protector sooner than later. For $500 (I bought mine on sale w/ 256GB & 16GB RAM) it is still a good value. When I first bought it phones at around the same price had 6-8 GB RAM and 128 GB of storage. So value wise this is a no brainer. If you have been a life long Samsung user such as myself using Oxygen OS is not bad. It takes a couple days off getting used to but it's not bad. There are some things that Samsung does that are better but I still prefer this only because it comes with a lot less bloat wear. Besides the usual Google apps and a couple one plus apps the only bloat wear is Netflix. I would recommend this 8/10

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Processor speed

    Rated 5 out of 5 stars

    Bang for the Buck

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value. Replaced a One Plus 7 Pro, so it was time. Very fast, good camera and bright screen. Battery is exceptional.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Best phone I've ever had

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is killing the competition it's supposed to be a mid range priced phone. I promise except for the camera I feel no difference when using the S24 ultra. And it actually runs a little bit smoother because of the amazing 16gb's of ram at 1/3 of the price. I almost bought the Galaxy a35 I'm so glad I didn't because this phone is so far ahead of any mid range phone don't think twice about it just get it I swear you'll love it. Charges 0 to 100 under 30 minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Processor speed

    Rated 5 out of 5 stars

    I love this phone!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone I've purchased to date. I'm coming from a Samsung A71 5G so this was a huge upgrade for me. Speed, battery life, ridiculously fast charging, good cameras, low price point, it has everything that I need. I would easily recommend this to anyone that isn't doing the apple thing.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Performance

    Rated 5 out of 5 stars

    One Plus Rocks!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One Plus is still the best phone company i have ever purchased and had the pleasure to use. I am astounded by the quality, performance and reliability of this OnePlus 12R. As well as all one plus products I have purchased throughout the years

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Storage

    Rated 5 out of 5 stars

    Definitely worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone number really fast great service, phone is really quick response lots of memory and storage Great display great colors love it very much I have owned other one plus phones in the past but nothing like this this is the most powerful one I've had.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Processor speed

    Rated 5 out of 5 stars

    best phone out there and a cheap price!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing fast phone! Camera on the phone is extremely good! crystal clear and lots of color as well as being sharp. HUGE battery is a plus. Never had it lock up or freeze up or anything, best phone ever!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Storage

    Rated 5 out of 5 stars

    OnePlus-12R

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone it has everything I need, storage, speed, easy to navigate and I appreciated the best buy team members that helped me get it order and transfer everything over.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Great phone - less pre-installed apps

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This OnePlus 12R is much better than my last phone. It does NOT come with as many unnecessary apps already installed on it that I've had with my old Samsung Galaxy S21+. It is faster, has much better picture quality, the screen is shaper with more clarity, and the speaker does not have the crackle and hiss in it. I recommend this phone to all. I needed to upgrade my old phone, and this is the only one I could find that didn't have the ridiculous amount of pre-installed apps that are on all of the Samsungs, Google Pixels, and Apple's I looked at. The battery life on this phone is fantastic. It holds a charge for 2 days, and it gets used. I have to use it for work. I play games on it and I surf the Internet in it. So much better than my old Samsung.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Performance, Processor speed

    Rated 5 out of 5 stars

    OG Oneplus vibes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best bang for your buck no question. Super fast, super smooth, great gaming features and great additions like the mute switch on the side. Camera has no business being as good as it is.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    One Plus 12

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my phone! Great picture quality, and battery life. I would definitely order again.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Fabluse

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good mobile and perfomence wonderfull this is mobile i usfuly

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    OnePlus Makes the Best Phones

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone! This is my 3rd OnePlus, and I will never go back to any other brand. I have had it about 5-6 months now with zero issues. Great battery life. Excellent display. Much better than the more expensive competition.

    I would recommend this to a friend