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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 256 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers consistently note the exceptional battery life and impressive camera quality of the 12R 256GB (Unlocked). Positive feedback also highlights its performance and ample storage, while some users mention issues with the screen and the lack of wireless charging. The phone's price-to-performance ratio also receives praise. Many appreciate the smooth user experience and the generous RAM.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 256 reviews
  • Pros mentioned:
    Storage
    Cons mentioned:
    Wireless charging
    Best Buy Employee

    Rated 4 out of 5 stars

    Good phone decent for the price.

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Good phone , reasonably priced. Doesn't have wireless charging. Will have to purchase accessories at another store. Camera isn't the best, it's decent. Storage is good. It might have issues connecting with Xfinity wifi. Bluetooth connectivity is also sometimes wonky. Works well enough.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    OnePlus Makes the Best Phones

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone! This is my 3rd OnePlus, and I will never go back to any other brand. I have had it about 5-6 months now with zero issues. Great battery life. Excellent display. Much better than the more expensive competition.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Fabluse

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good mobile and perfomence wonderfull this is mobile i usfuly

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Storage

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, loving the phone. Great camera, great storage, battery holds up for a few days.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    Great performance for the price!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone! Fast & snappy! Not too concerned about the camera, and functions just as expected. Performance is unbearable at this price range! Battery life is beyond flagship levels!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    One Plus 12

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my phone! Great picture quality, and battery life. I would definitely order again.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    An uncommonly good phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great upgrade if your old phone is not aging well. If you look for reviews, you'll see this called a "flagship killer," because it has the features and quality to challenge Apple/Samsung/Google. It's OS, OxygenOS, is smooth, snappy, and intuitive without too much cruft. The phone sips on the battery, so if you don't game/play media a lot, one charge will last more than a day. Beautiful curved AMOLED screen that wraps around the edges. Solid build, and a joy to use. It's been a few weeks, and I wish I would have gotten the phone sooner.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Fast charge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, it's great. It charges super fast, and the blue looks cool. Also it has a really nice camera, usually at low light or night the quality is not good and in this one is doing a really great job.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Performance

    Rated 5 out of 5 stars

    Great phone at a reasonable price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for my wife. She loves it. It is a beautiful phone in the blue color. The phone operates flawlessly and she is especially pleased with the camera. We recently returned from a trip to Maui and her pictures are magnificent.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great side option to other flagship phones.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OnePlus continues to deliver quality mid-grade phones for those that don't want to shell out for a more typical flagship model phone. The OS is solid, Android has high customization, & the phone is strong enough to do most anything someone might want with great battery life. Be warned though, the case availability for the 13R either has cases that don't fit well by the camera & sides, or doesn't fit at all. That could be my bad luck, but it's not the phone's fault that third parties can't make cases that fit properly. Besides that, a great product if on sale for 500$ or less!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love OnePlus and when I needed to update my phone, this is who I went to. Works fast, charges fast and has SO MUCH room for photos, videos and games. HIGHLY RECOMMEND this phone for anyone looking to upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for this price. Compare to my wife's iPhone 13, faster, reception is better, picture quality is good. I really like it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Love the battery life and it has an incredible display.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great phone I love it ❤️ it's fast takes great pictures and video. All features are great

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    One plus 12r

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone, love the color!! Very easy to use and the battery life in amazing!! Would definitely recommend this phone to anyone!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Performance

    Rated 5 out of 5 stars

    OnePlus 12r

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is amazing,it can handle so many things,games with no freeze at all , battery is a long lasting very pleasant with this purchase

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Best phone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way better than any phone I've ever tried. Battery and screen smoke the iphones

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Screen

    Rated 5 out of 5 stars

    a hit

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    looks great, feels great in the hand (I would have preferred slightly thinner), connects fast, camera better than you would be led to believe, proudly made overseas (no worries), just pick the right carrier for this baby

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great phone for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the phone still has some issues that need to be worked out (i.e. OnePlus not allowing certain apps to work on their phones without jumping through a bunch of hoops), overall it's still a massive ugprade for anyone looking for a phone that has insanely good battery life while being on-par with the $1000+ phones, if not better than most of them. It has all the same features those phones has, only downside is it has less network bands in the USA than the big guys but it isn't a huge deal since it allows you to connect to 4G instead of having next to no signal on 5G (which a lot of newer phones still won't let you do for some reason) and they have all the bands for 4G available so it works out in the end. Honestly, the price of the phone should be cheaper but overall I'm satisfied with the results. It gets 4 out of 5 stars due to the network bands and price point.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    You'll be happy you purchase this phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're on the fence about this phone go ahead and jump it's good and I come from the s22 ultra Batteries twice as good and charging is 10 times better

    I would recommend this to a friend