Customer Ratings & Reviews

I got this phone while it was on sale, and it's a beast. The OnePlus 13 is my first Android after having apple phones my entire life, and honestly the switch has been amazing! I love all the customization options this phone has, and OxygenOS has some very similar features to IOS. The status bar that comes from the hole punch, the widget options, and general usability are all familiar to an iPhone user. Great phone, would recommend to anyone looking to upgrade to a flagship and get out of the apple ecosystem.

My husband loves his new phone. Although it took some time to set up the way that hecwas used to, its been great!!

best phone ever! Moving on from OnePlus 11. The price is unbelievable!

Amazing phone. The battery is best I've ever seen. Way better than Samsung.

Best phone ever i recommended y’all buy it too enjoy

One Plus 13 is the best phone I've ever used. Had the S24 ultra previously but one you go to fast charging and the great battery life of this phone you can never go back to regular charging. Don't hesitate to ahead and get this phone.

Been using it for a week now. Like everything about this phone.

Great phone good place I love it. Need more good prices

I finally have a chance to write this review. If I could turn back time, I would return this phone. After buying it, I tried several times to leave a review, but there wasn’t an available option for me to do so. This was an open-box item listed in "excellent condition," which should include the phone, the original charging adapter, and the cable. However, mine came without the charger and cable. Over time, I’ve come to realize how important it is to have the original charging set — and how hard and expensive it is to find a trustworthy one. The only reliable way is to buy the official adapter and cable directly from the OnePlus website. They’re not cheap there, and on top of that, the website charges an additional $15–20 for shipping. The total cost is far beyond what I expected. The day after I picked up the phone, I went to the Best Buy store and told the staff that the charger and cable were missing. (My English wasn’t good enough to fully understand their whispers, but I had a bad feeling at that moment.) The staff gave me a 65W PD adapter, which I later found out only provides up to 28W for this phone — even though it officially supports 80W charging in the U.S. (They did tell me that the adapter might not be compatible with the OnePlus 13, but at that time, I had no idea how complex fast charging standards could be. I only realized it later when I used an Anker 140W adapter, which shows the current charging wattage, and noticed that regular PD chargers can’t unleash the full fast-charging potential of the OnePlus.) Anyway, I do appreciate that the staff at least tried to offer me compensation and reminded me the fast charging might not work as expected, even though I didn’t understand it back then. --- When I picked up the phone, I also asked the staff if I would be charged a restocking fee if I opened the box and then decided to return it. They said it would cost around $50. Now I regret not opening the box right away to inspect everything. --- Aside from the unpleasant experience above (mainly caused by the store — and I stand by this opinion), the phone itself also has some drawbacks: 1. Battery life isn’t great. It loses about 14% to 21% overnight in standby. Every morning, seeing that drop makes me anxious. (To be fair, battery life is acceptable if I don’t watch videos or play games. But its idle power consumption is poor.) 2. Sound quality isn’t good. At high volume, it often produces harsh, grainy noise. 3. Fingerprint unlock fails to recognize my finger quite often. 4. It’s hard to find a good screen protector due to the under-display fingerprint sensor and the limited influence of the OnePlus brand in the accessories market. 5. Trade-in and resale values for this phone are extremely low. Other than these issues, if we only look at its hardware specifications, the OnePlus 13 is actually a very cost-effective flagship phone — that was the main reason I bought it. --- I once bought a cheap phone, the BLU Vivo XI+, from a Best Buy store in San Francisco. When I asked if it was "new", the staff assured me it was “brand new”. Ironically, when I turned it on, there was already a photo taken by the previous owner. --- To be fair, I’m probably not considered a “valuable” customer by Best Buy — perhaps even a troublesome one. As far as I can remember, I’ve caused them monetary losses three times: a $200 keyboard (plus a Geek Squad warranty), a $100 mouse, and a $200 printer (plus a Geek Squad warranty) — all of which I returned within one or two days after pickup, without buying replacements from Best Buy. --- This time, I chose to buy the OnePlus 13 from Best Buy for two reasons: 1. Best Buy’s open-box (used) OnePlus 13 had the lowest price among all the options I knew. 2. I believed Best Buy was reliable and trustworthy. But reality taught me another lesson. Considering that I rarely inspect items in-store before purchasing — which has almost become a habit — I’ve decided I won’t buy phones from Best Buy again, especially used ones. (I used a translation tool to help express my thoughts more clearly.)

This is a great phone good quality i can say better than any other phones

Best phone I have ever purchased. Will be looking to make the next new version my next phone

This is absolutely the best phone I have ever owned in so please with it and the workers at best buy help me pick this phone out

The OnePlus 13 is awesome! The Samsung Galaxy S series is in trouble!

I love the OnePlus cell phones! Especially for the price you get a lot for your money. The camera in this phone is one of if not the best camera phones around.

Awesome!.... I could not believe that I moved from Galaxy and I am certain to say that this one is as good or better in many ways. Super recomended.

This thing does it all. Blows apple and samsung out the water. And not as greedy

This phone is by far the best phone right now to get at best buy. It's truly amazing.

Phone is amazing!!! I've always gone with the OnePlus lineup but stopped at the 7 pro and just kept that one. But this one was worth the purchase!!

It deserves 5 stars because it is one of the best phones ive had. I was previously a samsung user, now i am confidentaly a 1+ user.

I love it. It's fast. No bloatware. Perfect phone. Charges in 15 minutes. Love this phone. Wanted something different than Samsung or iPhone and I made the right choice.