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Customer Ratings & Reviews

Model:
LE2115
SKU:
6457035
Your price for this item is $300.99
Clearance
The comparable value price is $599.99

Customer reviews

Rating 4.2 out of 5 stars with 295 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.2 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers frequently mention the impressive camera, affordable price, long battery life, and large display as positive aspects of the OnePlus 9 5G 128GB (Unlocked) smartphone. However, some users have concerns about occasional overheating issues, software differences compared to previous versions, and connectivity problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 295 reviews
  • Rated 3 out of 5 stars

    Phone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return as it wouldn’t activate with sprint service

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just okay

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OnePlus is far from its best especially with this overpriced hunk of plastic.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not work with Dexcom no way to check blood sugar

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pretty good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is pretty good. Nothing touches my z flip3 tho

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone came scratched and also it keeps switching on and off by itself. I had a baby right after purchasing so didn't have time to exchange and now I feel stuck with my purchase.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Gorilla Glass

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gorilla glass is very week. This phone is known to have problems. I should have listened to the guy I though was trying to sell me on a different phone.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    One plus is worse than google and Samsung

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a year of using the phone, i would say that the camera and battery was below average for the price. the phone often froze randomly as well

    No, I would not recommend this to a friend
  • Cons mentioned:
    Overheating

    Rated 1 out of 5 stars

    No

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good it overheats and has alot og bugs and glitches

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    complicated

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    much too complicated. can not get weather. too much extra stuff. not receiving some texts.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth getting

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone keeps resetting on me and keeps cutting calls.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not Satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return this phone because the photo quality was poor. The phone itself is a terrible phone. I've had budget phones that I was more satisfied with than this phone. It's not worth the time to but it.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Ok

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a decent phone. Has some connectivity issues.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    New phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not crazy over this phone a lot of apps do not work with this phone

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    condition does not match

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    open box excellent phone was used, lack of screen protector and already sign in with other account. firmware and manufacture date shown it was over one year ago. battery does not last long. do not recommend to buy it here

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Lol not at good phone

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst phone I've bought in a min. Loved my one plus 7t. This thing sucks. Plus there is very little support for it. Cases, protective screen and parts. If the screen cracks it's done.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Received a broken phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn’t work, it is constantly freezing and restarting. I bought it open box, and best buy is not able to do anything.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ordered for new but got open box

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received a open box when I ordered for a new one. Phone is working just fine but I ordered and paid for a new one not for open box.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Randomly shutting down

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 5-month the device starts shutting down randomly when the display is off. And Oneplus customer service is not even good.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Damaged item

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Damaged item received from best buy. Returning the item.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are known to slow the phone down plus only works with t-mobile not worth it

    No, I would not recommend this to a friend