Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $1,699.99

Customer reviews

Rating 4.5 out of 5 stars with 114 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Rating 4.1 out of 5 stars with 19 reviews

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 114 reviews
  • Pros mentioned:
    Battery life, Camera, Design

    Rated 5 out of 5 stars

    First One+, awesome device!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device, coming from a three year old LG Wing, so I have some experience with multiple screens. The Open is a great in terms of size, and ability. Small for your pocket, big when you need it. Speakers are great, cameras are great, screens are great. Software is mature, not cartoony. I've had it a little over a week, I typically have 3-4 hours screen time per day, this will go two days before needing a charge. Charges super quick, like unnatural quick. Pretty amazing. Super happy, if you want the coolest phone on the room, this is it. I got the green, it's beautiful, changes to a matte gray at different angles. On sale for the same price as a pedestrian iPhone?! No brainier, Don't Settle!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Folding Phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, for starters I recently switched from iPhone to the Samsung Galaxy 24 Ultra a few months back. I had never really been interested in folding phones, I've always thought they were gimmicky. The only fold phone that I had ever held in person was the Galaxy Z fold. Seemed ok but wasn't convinced. I stumbled across a lot of reviews on the OnePlus fold and the reviews were spectacular. Even the most popular tech reviewers said that this was the best fold phone available in the US beating the Samsung Z Fold and Google fold. So I took a chance and ordered the phone. A bit pricey for $1700 however a week later it dropped to $1500 and Best Buy was able to approve the price match (That's why I love Best Buy). It did not disappoint when I received it. It came in a beautiful large red box with a charger, cable and case. The phone also came with screen protectors preinstalled on the outer and inside screens. First, the build and color are phenomenal with premium material. Looks luxurious and fits good in the hand. Next the front display is like using a normal phone. It's a tad bit larger than the iPhone 15 pro and a bit smaller than the iPhone ProMax. So I can use the front display like a traditional phone for normal use. Now for the main event, the inside is flawless. It opens up smoothly, the screen is bright and crispy. The crease is very minimal and barely noticeable. It opens up a full 180 degrees unlike the Z Fold. I love how all the apps are optimized to fit the square aspect ratio of the inside display. The experience is super smooth like butter. It's like using an iPad mini. Biometrics are great I like the fingerprint sensor on the power button and Face ID works great. I will have to use this without a case. The case seems very awkward and makes it much chunkier. I will have to be super careful to not drop it or scratch it. Now for a few minor complaints. Battery life isn't the best like the iPhone, however it charges insanely fast with the charger in the box. Last the camera bump is huge therefore it moves excessively when laid flat. Overall the good things about this phone totally outweigh the negatives. If you are thinking about trying or switching to the foldable phone realm, I strongly recommend this one. You will not be disappointed. I will officially be using this as my main phone indefinitely.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Big screen in a small package

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels smaller than my Samsung galaxy, Battery lasts surprisingly long

    I would recommend this to a friend
  • Pros mentioned:
    Fast charging

    Rated 5 out of 5 stars

    Best folding phone to date

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best folding phone to date. Fit and finish is top notch. The dynamic wallpaper is super cool when the phone is being folded open. I'm a longtime iPhone user. I have the iPhone 15 Pro Max. Charging the phone is lightning quick. It's like charging a Tesla at a super charging station. Wow!

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Design

    Rated 5 out of 5 stars

    Mojmoj OnePlus Open

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is piece of art and I recommend it to all professionals in using cameras...REMARKABLE

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Best foldable

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One plus did it with this phone, may not be a size of a note in length but it works way better than my fold 3. Camera to me needs a little work but other than that this is my daily driver.. cant wait to see what oneplus produces next

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It hurts to call this a phone...

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let's face it... it's a beast! Not for everyone, but boy I love it. I have only just touched the surface of all the things this OnePlus open can do. I included my very first picture, why not? Springtime in Wilmington and I have a new One+ Open.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Best folding phone option 23-24

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best folding phone option available at the moment hands down! Better price and experience than direct from the manufacturer

    I would recommend this to a friend
  • Pros mentioned:
    Foldable

    Rated 5 out of 5 stars

    Best foldable on the Market

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing phone. This thing is without a doubt the BEST foldable on the market. No downsides.

    I would recommend this to a friend
  • Pros mentioned:
    Foldable

    Rated 5 out of 5 stars

    Best Foldable phone on the market.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most solid foldable phone so far congrats to oneplus open for such a device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My favorite phone

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily best phone of last year! Although the first had a pink line dead pixel. My second one was prefect, comes with a case and super fast charger 67 watts samung and apple get your bars up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone no problems with it! Crease is barely there!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Amazing

    |
    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best foldableon the market. Does everything,Plus the outer screen is very usable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone I've ever had!!!!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down the best phone I've ever owned in my life!!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Open box nightmare

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy open i want never again it was dirty had food crumbs all over it it was missing the charger also does anyone take pride in there work anymore I wouldn’t recommend open box anymore im done may look elsewhere to buy in the future

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Camera, Foldable

    Rated 5 out of 5 stars

    The best foldable phone you could ask for!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is my 1st fold I have ever purchased. I've waited many years to finally purchase one once I saw one with a better outer screen and a way better inner screen. This phone feels better in my hands and for front screen use better than the fold 4 or the pixel fold felt like. Software is perfect for what I need and it can multitasks very well using 3 apps at once. Battery life is excellent lasting me about 6 to 8 hours of screen time each day and I use the inner screen quite a bit at full brightness. Connection to cellular, wifi, and Bluetooth have been seamless and always there when I need it. I am wary on inner screen losing pixels since I have seen many people having the issue of the screen having dead pixels and having to be repaired. If I do have to get the inner screen repaired then rating may go down. For now though, it's way better and more smooth than any other foldable phone I've ever felt. Can't even see the folded area of the screen unless you're looking for it with the screen off. Camera, my lord, is best of the best. They did very good partnering up with Hassalbland. Comes with a case, super fast charging 67 watt brick, cord, and already placed screen protectors on both screens. Samsung, Google, Apple, take some notes. Overall, I'm really enjoying this device and hope to continue using it without any issues!

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Best Foldable in the Market?

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had Zfold3 before this one. OP Open is so much lighter, has a better creaseless display, better camera and wider outer display. I will give Samsung credit for better software and wireless charging. But for now, I believe OP Open is the better folding phone in the market!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera, Fast charging

    Rated 5 out of 5 stars

    Best phone I've had so far

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone I came from a pixel 6 pro...this obviously is a huge upgrade ...just have to get use to it ...the camera is great...the battery life is amazing...it charges in like 25 mins...what more could u want

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Foldable

    Rated 5 out of 5 stars

    The best foldable on the market.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down the best foldable on the market. I owned a ZFold 4, didnt think the Fold 5 was worth it, and Pixel Fold seemed outdated once it was announced. OnePlus nailed the Open. This is a stunningly gorgeous device. The screen is beautiful ,the crease is nonexistent, the external display is a perfect size and helps with you not needing to depend solely on the inside screen for everything ( unlike the galaxy folds) The cameras are extremely impressive and the best you will find on a foldable. Battery life is incredible especially given all this device is. I wish I got the Voyager Black but with these sold out, I took what I could get from the color standpoint.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Loving the Open foldable by OnePlus

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant to get a foldable but I couldn't stop looking for one. After reading and watching so many reviews, I took the plunge and got the OnePlus Open. I also ordered my wife the Pixel Fold at the same time. She wanted wireless charging, otherwise I would have got her the Open. This phone is amazing. The specs are there to make it an everyday useful phone without any lagging. The screen is huge inside and the outside screen is as usable as a regular phone (the pixel is shorter but wider). The Open is also the lightest (including the Galaxy Z fold). Only time will tell how well it holds up or how durable it is. So far the build quality is top notch and have had zero issues. I haven't given the camera any good tests but the few pics I've taken have been good.

    I would recommend this to a friend

What experts are saying

Powered by alaTest

Rating 4.1 out of 5 stars with 19 reviews

The analysis of all aggregated expert reviews shows that the reviewers are positive about battery, design, portability and performance. Editors are less positive about price and have mixed opinions about size. Using an algorithm based on product age, reviewers ratings history, popularity, product category expertise and other factors, this product gets an alaTest Expert Rating of 95/100 = Excellent quality.
  • gsmarena.comRating, 4.6 out of 5GSMArena Team on October 19, 2023

    OnePlus Open reviewOnePlus Open - the company's first foldable smartphone is here. The Open introduces one incredibly clean design, two superb Dolby Vision OLED screens and

    Full Review
  • The VergeRating, 3 out of 5October 19, 2023

    OnePlus Open review: right size, wrong priceOnePlus loves to tout its “no compromises” tagline, but in the case of its first foldable phone , a few more compromises would have been good.

    Full Review
  • Tom's GuideJohn Velasco on October 19, 2023

    OnePlus Open review: An ambitious foldable phone filled with surprisesIt's hard to believe the OnePlus Open is the first attempt at a foldable phone by OnePlus. But in this OnePlus Open review, you'll discover how this phone is a satisfying package that's filled with su

    Full Review
  • Digital TrendsChristine Romero-Chan on October 19, 2023

    OnePlus Open review: an excellent foldable, with a catchThe foldable market is growing, this time with OnePlus joining the fray. How does the OnePlus Open fare? Let's find out.

    Full Review
  • Android CentralRating, 4 out of 5October 19, 2023

    OnePlus Open review: The best foldable you won't buyAfter months of teasers and leaks, the OnePlus Open is now official. It has the best hardware of any foldable yet, but there are a few software issues that hold it back. The OnePlus Open has the best hardware of any foldable, but a high price and

    Full Review
  • Phone ArenaPeter Kostadinov on March 22, 2024

    OnePlus Open Review: Probably the best foldable phone of 2023The first OnePlus foldable phone is here, offering top-end specs and a very capable camera. Overall, it's easily the best-value foldable phone right now, easily besting the Galaxy Z Fold 5 and the Google Pixel Fold. Our full review is live now!

    Full Review
  • T3Rating, 4 out of 5February 10, 2024

    OnePlus Open review: the new king of foldables reigns supremeThe OnePlus Open, the company's first foldable phone, has some tricks even established competitors can't beat

    Full Review
  • 9to5google.comBen Schoon on November 13, 2023

    Review: OnePlus Open is the best foldable, as long as you can put up with OxygenOSThe OnePlus Open is without a doubt the best foldable out there today, as long as you can deal with the negatives of its software experience.

    Full Review