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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1169 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers find value in the TX 7.2-Ch. Hi-Res 4K HDR Compatible A/V Home Theater Receiver's exceptional sound quality and ease of use, frequently praising its setup and Bluetooth capabilities. While some users noted the receiver's size and a few issues with the remote and zone 2 functionality, the positive feedback on sound and ease of use outweighs these concerns. Many also appreciate the receiver's features and price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 1,169 reviews
  • Rated 5 out of 5 stars

    Great receiver for the price!!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy explanatory setup. Replaced a 22 yr. old receiver. Have had for a month so far, and highly recommend.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Setup and connectivity issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I about this system because of the zone 2 feature. The zone 2 is analog format meaning the sound quality some times is poor in my opinion. I have at the system for about a month now and starting to have issues with the system not communicating with there app. The receiver and the app keeps saying system is offline.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice receiver

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound and lots of connections. Have used Denon exclusively but this is a nice mid-level receiver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to upgrade to a 7.2 channel receiver. This one came with more features than I can ask for. No complaints

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Replaced very old receiver.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little complicated to set up, but works great. Purchased on sale. We love our surround sound system, and this has made it better.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Easy setup and sounds great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of the box easy setup guide and can tune to the room. Everything from music to movies sound amazing

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great receiver for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a new receiver to drive a 7.1 system in my theater room. It does the job. Easy to install, set up and use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Onkyo - TX 7.2-Ch. Hi-Res 4K HDR Compatible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good device works really good , has good features . Setup is just like with any amp

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great receiver and value for the money

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great receiver. Working as expected and have had no problems so far. Was easy to setup.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great unit and easy to setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit overall is very good and allows simple installation. It took a couple of units though before I got one that worked. This is not Best Buy's fault but Onkyo for not having better quality control. First unit had a faulty HDMI out port and the second had an issue with the speakers. After a third unit it is perfectly working and now I will need to get new speakers to upgrade from the 5.1 to 7.2 options.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound, great ease of use

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ties our entire audio and video system together. Excellent quality at a reasonable price

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Reciever

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great reciever packed with options, great sound. Would highly suggest this reciever.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent AV Receiver

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this unit used, paired w/Klipsch speakers. Beautiful sound from every connection

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Pretty good

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our main surround sound receiver. Works really well with the Klipsch speakers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An Excellent A/V Receiver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Onkyo TX-NR686 A/V Receiver is excellent. It does everything you need it to do. It has 2 composite video inputs, 2 component video inputs, and SIX HDMI inputs, I can't imagine anyone needing more than that. It also upconverts everything to HDMI. The remote is very well designed and is a great size for one with larger hands. It also has many surround and effects modes and is very easy to set up. Oh yeah and it sounds great too.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    upgraded from a Denon A/V to this Onkyo 7.2 A/V

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it on sale and it has been great. Using the 5.1 with Atmos set up, it is clean and clear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    what i needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took care of all of my components except for my floor speakers. I was able to still use surround sound on with the other 2 speakers.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Was easy to set up and is a nice upgrade from my original system.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Put out great sound!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great receiver for movies and music. It's 4K HDR compatible which is essential.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    GREAT PASS THROUGH SURROND SOUND

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every thing you hookup to your TV goes through this unit and you will have surround sound.

    I would recommend this to a friend