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Customer Ratings & Reviews

Your price for this item is $494.99
Clearance
The comparable value price is $549.99

Customer reviews

Rating 4.5 out of 5 stars with 169 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers enjoy the excellent sound quality and ease of use of the TX 9.2-Ch. Hi-Res 4K HDR Compatible A/V Home Theater Receiver. Many appreciate the receiver's powerful performance, especially with Dolby Atmos, and its competitive price point for a 9.2 channel system. The straightforward setup process is also frequently praised. Additional features like Bluetooth connectivity are seen as valuable additions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-169 of 169 reviews
  • Rated 1 out of 5 stars

    Great brand but just a lemon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 787 was shipped to me and it was not working correctly it kept shutting down so I got a company who installs home theaters and they believe the mother board wasn’t working correctly.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to upgrade my existing Onkyo receiver. Maybe I bought a lemon but the thing randomly dropped sound and had to be cycled off than on to get working again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Faulty unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took it out of the box and in system setup it failed. Might of been a bad unit but i am not sure of that. Took it back to store and bought a pioneer.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    On clearence

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a bad unit love there stuff but know I no why it was on clear race broke less than month

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wouldn’t stay turned on

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this and it kept turning off...I had to return it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    Very good for the price!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wanted a 5.2.4, now a have it and is amazing... couldn't ask for a better deal all together. feel like I actually got a deal in a long time without over paying.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for multi room

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been looking for a multi zone receiver for awhile. Most receivers only have zone 2 powered. This one is powered on zone 2 and zone 3. Work perfect for me. I can watch tv in the living room And have music playing in the front yard with its own volume and have music playing in the backyard with its own volume. Smart phone app is very easy to use. Easy setup all together and sounds amazing compared to my old receiver.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very disappointed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this receiver back in July, and had issues right out of the box. ARC didn't work that great with my LG OLED. Half the time it wouldn't detect the input or there wouldn't be any sound. I tried it with my older Samsung 8500 in order to rule out the LG being the issue and I had the same problem. I battled these issues off and on and nothing worked. I bought all new HDMI cables and this didn't work. I tried running everything off of my Nvidia box and this also didn't work. The issues are numerous with this receiver. I may come back and try to update this later, but now I'm a little to annoyed. Currently it has no sound out of any of the hdmi ports, but the Bluetooth is working. Unfortunately for me I am stuck with it and have to reach out to the manufacturer as I am a month past the allowed return date.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    dead on arrival

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unboxed hooked all speakers and components up before turning on power that takes a lot of time disconnecting old one re connecting everything. plugged in new one and nothing just green standby light disconnected everything changed outlets tried powering just unit itself on same thing. So now I have to drive to Best buy an hour each way to return this pos. I have never had an onkyo receiver I loved my Denon but no Atmos. Onkyo not impressed going to exchange it for a new one but if its a POS too I will never buy an Onkyo product again at any price. I have never bought a 650 dollar item dead out of the box. If your brave enough to buy this receiver hook it up immediately don't wait and lose your return window don't buy from some 3rd party with horse crap return policies.

    No, I would not recommend this to a friend