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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 639 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers often highlight the excellent sound quality and ease of use of the TX-NR696 receiver. Many appreciate the HDMI capabilities, power, straightforward setup, and overall value. Some customers have expressed minor concerns regarding the remote, Zone 2 functionality, the manual, the app, and the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 639 reviews
  • Rated 5 out of 5 stars

    Strong product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this full featured, versatile receiver. Requires a small monitor to set it up properly. I do not use this for TV surround sound, music only. The networked apps for Pandora, Amazon music, and Spotify are great and easy to access. Onkyo customer service is a plus too. I would recommend this product and Best Buy to family and friends.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Find and Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The receiver was a a great For the price and sound

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Mr. J

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great receiver for the price. Easy to use and provides great flexibility.

    I would recommend this to a friend
  • Pros mentioned:
    Hdmi

    Rated 5 out of 5 stars

    Excellent receiver for Atmos

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as an open-box deal. Was the display model. It worked perfectly, but was missing the remote. Purchased one online at a remote store for $30. Excellent receiver, love my atmos system!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound Fortress

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hight top performance, superb sound quality. Lots of features and options regarding listening modes. More power than Denon and terrific presentation. No regrets whatsoever. I am not a sound engineer but a guy that loves purity and refinement. Highly recommended .

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This stereo is amazing! Ive had it for almost 2 months now and still surprised to the things it does. I highly recommend this reciever, it does so much but not so complicated I cant figure it out.

    I would recommend this to a friend
  • Pros mentioned:
    Hdmi

    Rated 4 out of 5 stars

    Great Receiver, but too many remotes.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once we got set up, it sounds great. The 1st one we got didn’t work right and so Best Buy replaced it. So far it is good. The only problem now is that we have 4 remotes to run everything.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Onkyo - TX 7.2-Ch. AV receiver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Onkyo AV receiver was easy to set up. It is however a little slow on the response time when switching from TV two Blu-ray or Apple TV system. Takes a little while to hear the sound but finally it does calm after a short while.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great item.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Easy to set up. Has been working for about a year, now.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good all around receiver.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and just a good all around receiver. You can pay more and get better but for the price this is really nice.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent Receiver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After buying and returning 2 Yamaha receivers that wouldn't work at all this Onkyo worked perfectly and was very easy to setup. This particular Onkyo receiver was rated highly by CNET and this proved to be the case in my experience. Sorry I wasted a weekend trying to get Yamaha receivers to work with no success.

    I would recommend this to a friend
  • Pros mentioned:
    Power

    Rated 5 out of 5 stars

    Open box deals are legit!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, perfect condition. Bought as a secondary receiver for another room. Great power easy set up.

    I would recommend this to a friend
  • Pros mentioned:
    Hdmi

    Rated 5 out of 5 stars

    Great sound and performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed an upgrade for my video system. Old used HDMI 1.0 which was not compatible with new devices that use HDMI 2.0 This unit works great. Still learning how to use all the functions. Wish it had a hard copy of the instructions. The down load is hard to use and it has so many pages to print

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty easy to setup. Love using the Banana connection port for my speaker wire.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Onkyo tx-nr696

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to use with new q90 tv. I liked the sound quality of the Onkyo receiver but had problems with it not communicating with the e/arc setting on the tv. I returned it to Best Buy with no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Onkyo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The onkya is a good receiver. I was able to hook it up to my system with no problems. The Bluetooth feature is not compatible with all of our devices, which I have not been able to figure out way there are issues.

    I would recommend this to a friend
  • Pros mentioned:
    Hdmi

    Rated 5 out of 5 stars

    Ideal for simple home setup

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My speakers are setup for 5.1.2 and this receiver replaced an older Pioneer. It was a perfect upgrade as it was easy to setup and maximizes my current components (which includes 4k TV, blu-ray, and gigabit Wi-Fi) without changing anything else. Also future ready with the PS5 incoming.

    I would recommend this to a friend
  • Pros mentioned:
    Hdmi

    Rated 5 out of 5 stars

    Onkyo TX-NR696

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are hidden menus for Enhanced HDMI passthrough and Deep Color output due to firmware upgrade but other than that, this receiver was super easy to set up. Dolby Atmos on this sounds fantastic and is the center piece of my home theater system. Great receiver.

    I would recommend this to a friend
  • Pros mentioned:
    Hdmi, Power

    Rated 3 out of 5 stars

    Bulletbill

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did everything I was looking for. Nice clean power. Running a real nice set of klipsch atmos and outdoor speakers. Like that it has the second hdmi out

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great product, and easy to navigate

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Denon AVR 7.1 receiver which was a lot more expensive never really worked properly, and finally completely stopped working. I replaced it with this Onkyo and so far everything works great. It's also a lot easier to use.

    I would recommend this to a friend