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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 642 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers often highlight the excellent sound quality and ease of use of the TX-NR696 receiver. Many appreciate the HDMI capabilities, power, straightforward setup, and overall value. Some customers have expressed minor concerns regarding the remote, Zone 2 functionality, the manual, the app, and the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 642 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    LR

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound! This system allows you to connect to so many other devices!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Outstanding Home Theatre Receiver

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third ONKYO in 15 years. Excellent quality and great features. The only reason I updated was to better connect with my 4k LG HDTV. IMHO you can't outplay an ONKYO.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First time purchasing a home theater reciever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hadn't bought any new stereo equipment in several decades, let alone home theater systems beyond sound bars. But I have had good luck with Onkyo components in the past, so I decided to stick with it. I had narrowed my choices to this unit or a Yamaha unit with comparable features. The instructions to do the initial set up program could be a little more detailed. It took a couple of tries to get thru the program and I had to back track a couple of times to find out what settings were not right. Otherwise, I'm very happy with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase Decision

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Between this Onkyo AV receiver & my new Samsung tv (also from Best Buy) set up was a breeze. Once they detected my Wi-Fi router and each other I'm just answering questions on my tv screen, cell phone and the receiver screen. I was looking at a couple of other brands, but issues with chipsets and not being able to live up design spec's helped me decide on the Onkyo. Also the fact that I can hook my turntable to it was a big plus in the purchase decision. I was planning to get some type of new speaker system for this, but it makes my 20 year old Bose home theater speaker system sound better than my old JVC ever did.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a long over due upgrade. Initial set up was simple. It’s been pretty easy to tweak the settings. I have it in a 5.1 configuration Very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Denon receiver

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just got this Denon receiver and sounds amazing at a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, instructions to make updates not so good

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Sound quality

    Rated 2 out of 5 stars

    Only lasted 10 days.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, sounded great but after less than 10 days it went into protection mode and had NG error which can't just be reset. Returned to BestBuy. Have had Onkyo in the past, not sure what is wrong with the newer middle tier receivers but this was #2 returned.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Just Bought this and it works great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this receiver to useat home in my home theater it so great!

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    So Far so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought and installed the receiver about a month ago. Working as expected with my Martin. Logan Speakers. very easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product worked well and served as a great replacement to the previous A/V receiver I had. The sound quality was much better than other reveivers.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Onkyo Receiver

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound system for our home theater! Love Onkyo brand!!!

    I would recommend this to a friend
  • Pros mentioned:
    Power

    Rated 5 out of 5 stars

    My Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent AV Receiver, plenty of power. Would highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    the receiver of the year

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using Onkyo receiver for 15 years decide to up grade to the 6100 great quality for the money

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Receiver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great on my 7.1 system. I would recommend this unit as a good starting point for your system.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Receiver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a sony receiver that played out. Replaced with the Onyko and all I have to say is wow, what a difference.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Onlyo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and program. Item was shipped to my home and arrived sooner than expected.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Living room receiver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent receiver, very easy to set up, just follow the on screen directions, I will recommend this unit to anyone

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Onkyo the way to go!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Onkyo is one of the best. I love the sound quality that comes out of this thing. It is far better then the Denon that I used to own!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Onkyo receiver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality, easy to connect stereo and video equipment

    I would recommend this to a friend