Customer Ratings & Reviews

Very nice sound and power. It works really well with my surround sound

Sound Quality is great, decent options. However maybe I received a faulty unit. Out of my Marantz for my main system and Denon for my Garage. This unit has been the most Pain in the butt to work with. Hdmi out menu will not display on my tv or even a monitor. Very difficult to navigate settings on the tiny screen. Can't get it to connect on the app. Even after spending 30 mins getting, it to connect to my network. Every time I shut it off, it goes into a setup phase. I cannot do anything about since I can't see the menu. Cuts the audio off till I back out of it with the remote. I have a protection plan on it, however I don't want it sent out and have to wait for 3 weeks for it possibly to be fixed. I understand the process since i worked for GeekSquad for 7 years.

Nice receiver. Easy to setup and start up. Easy to connect Bluetooth

I just love my receiver. My old one was 20 years old and this one makes a huge difference. Geek squad set it up for me and self diagnoses itself. Quality item and i reccommend this product.

Awesome receiver, can connect up to 9 speakers total. sounds great. easy to use and install

Good design, sound performance very good. Initially the unit set-up was a bit confusing, but Geek Squad installer did an excellent job in the installation and providing me with operating instructions. He asked about our preferences and then set up the receiver to accommodate our requirements.

This is our second Onkyo. We have it powering a 5.1 system at the moment although we bought it to also power 2 wired speakers on our back porch. So far we haven't been able to get these to function. Not sure what the issue is but others report difficulties as well. Will have to dig deeper as every problem has a solution. I don't believe it's the unit.

good receiver. it has a a lot of power and sounds clear. it also has all the features.

Great sounding receiver Dolby atmos sounds like movie theater & 4K output looks fantastic

Very good! A+. Easy to setup, has Airplay. Sounds if very very good

I must say that I haven't open the box as of yet. I'm anticipating opening the box during the Christmas Holiday. However, I have owned an Onkyo for over 30 years and it has never failed me in delivering high quality sounds. I'm quite sure I'll experience the same results soon. I have also gotten rave reviews from others owners.

Sounds great but a little weak on the wattage. Still a good buy for a budget entrance into the Dolby Atmos experience.

I've had home theatre/AVR's since my first surround sound Yamaha back in the 'dark ages' prior to HDMI cables. Since then I have had 2 Yamaha AVRs, 1 Bose, 1 Denon and 1 Onkyo -- The Onkyo was the worst A-V purchase decision I have ever made, due mostly to reading the wrong reviews, and choosing a lower priced unit since I had to replace my Denon that was fried by a lightning strike in the early days of the first 2020 COVID-19 shut-downs. When I setup the TX-NR696, things went well for a while. Then my LG OLED TV (purchased at same time from BB) had a software update. Guess what? The Onkyo no longer would pass through the audio channels using eARC or any other HDMI combo; yes, I tried the reset function and also selectively powering off all components and then bringing them back online with TV first followed by the AVR. I tried all of Onkyo's trouble-shooting tips related to sound; I called customer service and spent more than 2 hours trying everything they suggested in three calls since they kept disconnecting me. I finally decided to go the reset-to-factory-original-settings route and had to redo all my sound field adjustments--the whole process took about 1.5 hours to get things back up and running--I did this on my own since customer service was not helpful that day. Problem solved--that is, until the next software update. Or the next power outage. Did I forget to mention the power issue before? Here goes: this Onkyo model doesn't 'like' being shutdown by a blackout, even though mains power goes through a top-rated and durable Tripp Lite 'Isobar' surge protector and the power loss in no way adversely affected the unit's performance except for the fact that the AVR loses its ability to pass audio signals through until you blank everything back to factory original settings and start over again with yet another setup. Then Onkyo sent through a software update late last week, and guess what? Yep. No sound pass through--AGAIN. I then spent more time with tech support last week and all they could advise (after having me try everything else,) was suggesting I needed a new HDMI cable -- Really? That's funny, because the HDMI cable I am using was in service for less than a year (with a 3 year warranty,) and it worked just fine until Onkyo sent through a firmware update; it is rated for 8K (while the Onkyo is 4K) and has a solid copper core -- Can a firmware update fry a top-notch HDMI cable? I don't think so. And I haven't even mentioned that when I change from video (the TV selection option) to something else, like listening to Radio (tuner), I get to join the reset circus all over again when I want to go back to watching home theatre just because I switched from TV to Radio...Stay away from this model; I know Onkyo makes some good products, but this model is not one of them--definitely do not buy anything from them made in 2019 or 2020. Before buying, speak with a qualified sales rep--Best Buy has good people, or read tons of reviews, specifically checking for problems associated with this model. Stay away from the TX-NR696 or any model associated with Onkyo's dreaded HDMI chip/board issues, or the DSP chip issue, or the DAC issues you may also read about online. Me? I bought a Yamaha to replace this Onkyo 'paperweight' and wish I had never left that brand to begin with -- Lesson learned. BTW: The Yamaha system has since been installed and it works fine -- And yes, I'm still using the 'old' HDMI cable through the TV's same eARC port that Onkyo suggested might be bad; the cable, TV and everything else works just fine since switching back to Yamaha.

It is everything I expected. A nice step up. Easy to set up and use. Sounds great. Love the GUI.

Onkyo receiver has just enough power and functionality. Dolby vision and dolby atmos is great!

This replaced a 20 year old Kenwood Surround Sound receiver that we still enjoyed. Amazing how much technology has improved. Excellent sound quality with all the existing Polk speakers.

Great sound and all the features. Clean power. Easy auto setup to balance sound.

This receiver can do everything. If there's any negatives, there's too many features! It has linked to out phones easily, casts audio from our phones or Amazon accounts. The connections were super easy and with numerous inputs it was easy to set up. Con: the remote is not programmable to be universal with all of the components plugged into it. We ended up buying the Logitech Universal.

Easy setup, sounds great! Upgraded to ensure I’m getting the most out of today’s technology

Onkyo does it again. Another awesome media center. I love being able to use the built in alexa or stream apple music in lossless format. The sound is amazing. Pairing this with a matching set of kiplich speakers. The sound is awesome.