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Customer reviews

Rating 4.6 out of 5 stars with 2400 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers consistently note the great call quality and ease of use of the Telo Internet Home Phone Service. Many appreciate the low cost, overall reliable performance, and simple setup. While the service offers a lot of features, some customers find the porting process to be expensive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 103 Showing 2,041-2,060 of 2,400 reviews
  • Rated 5 out of 5 stars

    works as needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this works without internet in our mother's nursing room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for phone use.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have two oomas and they have saved me lots of money.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Acceptable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this to replace by landline and although it does work it doesn't work as well I don't know if it's because I'm using the Wi-Fi connecting phone with it maybe a plug-in phone would work better but I'm not sure it beats the $15 a month for home phone

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not great reception or sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been very frustrated with a regular service provider and was looking for an alternative to keep my landline. I had done research and was told the Ooma system would be a good alternative. Very poor sound quality. Always feel like I'm talking through a tin can. Lots of problems getting it set up as they did not drop the initial number and had many many problems. Still keeping my landline but trying to finally transition to only cell service. I think having this ooma System will finally forced me to get rid of my landline after 35 years. It dropped many important calls and sometimes takes two or three dialings just to get through. Not happy

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good and Bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The box and service works and everything for a low monthly price, but sound quality on my end is not great. My callers say it sounds fine, but fuzzy on my end. Support is pretty much useless. They don't care if they solve the issue or not. Time will tell if I have issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great alarm system at a reasonable price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally a reasonably priced alarm system. Does seem to go through batteries.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product, like it thus far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a similar product that broke. Hope his will last much longer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone service for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy so far with my purchase it was worth the money.Would buy it again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good savings over phone company.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was paying over 124.00 per month. Will save over $1,000 a year with Ooma.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clear and Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am thankful for Ooma, it Dropped my bill price and is very helpful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works like it should

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Works like it should Should have got it year ago.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great for basic phone service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish this item had the ability to ring the app, but it does email and text phone messages.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ooma VOIP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and was able to save 50.00 per month by canceling my phone service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Save some money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first one I bought was missing a cable however bestbuy replaced whole system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am Using this OOMA Telo as a line for a fax machine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ooma phone service device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unable to port my phone number because of my DSL line. The Ooma phone was a waste of money for me.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it , the fan when starting up is a little loud but then goes quite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No more pots

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't have to pay the phone company for a phone line anymore.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    exellent devicei

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it works perfectly ,I have purchased 2 of them, highly recommend it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Experienced problems porting a number

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Experienced difficulties porting an existing number to Ooma. They say it takes about 3-4 weeks to port a number if not expedited. If you call they can expedite it, but you have don’t have a say in when the number is actually ported. Also, you can’t communicate with the team that handles porting. You deal with someone at a centralized number who in turn submits “tickets” to the port team.

    No, I would not recommend this to a friend