About this item
Ooma, rated the top phone service by Consumer Reports, uses VoIP technology to get free home phone service by using your internet connection—you only pay monthly taxes and fees. With Ooma Telo, you get unlimited nationwide calling, low international rates, and all the features of a traditional landline, such as caller ID, call waiting, robocall blocking and address-based 911 calling. Take your home phone on the go with the Ooma mobile app.
Consumer Reports
Ooma has been rated the top phone service by Consumer Reports.
Get crystal-clear nationwide calling for free.
Purchase Ooma Telo and pay only applicable taxes and fees, typically less than $10 a month.
Keep your family safe with location-based 911 calling.
Emergency services immediately receives your registered address when 911 is called. Receive text alerts when 911 is dialed from your home.
Free Ooma Home Phone mobile app (download required).
Take your Ooma home phone number on the go and call from almost anywhere in the world using the mobile app.
Block pesky telemarketers.
Stop unnecessary spam calls with the Ooma Premier service plan ($9.99/month).
Keep your current number.
Port your existing number for a one-time fee or get set up with a new one for free.
Tap into VoIP home phone service with Starlink internet.
With Starlink’s ever-expanding footprint, it’s easier than ever to get Ooma’s phone service in remote locations.
Quick and easy setup.
Activate Ooma Telo online and set up your device in less than 15 minutes.
Low international rates and plans.
Select the Ooma World international calling plan for unlimited calling to more than 60 countries for only $17.99 a month plus applicable taxes and fees.
Use your own phone.
Ooma Telo is compatible with most corded and cordless home phones (high-speed internet connection required).
Get all the features of a traditional landline, plus more.
Ooma Telo comes with Ooma Basic service plan, which includes voicemail, call waiting, caller-ID, Amazon Alexa integration, and more.
Expand your phone system with additional devices.
Telo supports optional Ooma HD3 cordless handsets and Ooma Linx remote phone jacks (handsets and phone jacks not included).
Access the My Ooma portal.
Easily check your voicemail and call logs, configure your preferences, upload your contact list, update your 911 address and more.
Answering machine features.
Includes built-in speaker and one-touch access to voicemail and other frequently used functions.
Free Ooma-to-Ooma calling.
Call another Ooma customer anywhere in the world for free.
What's Included
Ethernet cable, AC adapter
Owner's manual
Telo VoIP Home Phone Service
General
Product NameTelo Internet Home Phone ServiceBrandOomaModel Number892943002445ColorBlackColor CategoryBlack
Dimensions
Product Width10.6 inchesProduct Depth3.1 inchesProduct Weight0.75 ouncesProduct Height4 ounces
Warranty
Manufacturer's Warranty - Parts1 yearManufacturer's Warranty - Labor1 year
Compatibility
Works WithAmazon Alexa
Other
Caller IDYesAnswering System IncludedYesSmart CapableYesUPC892943002445
Search
Q: Questioncan you keep your existing phone number?(12 answers)
A: AnswerIn most cases yes... Ooma calls it "Porting" you old number. My previous service was CenturyLink. When you set up your Ooma, you select a temporary number from what I thought was a fairly wide range of available numbers. You can then put in a request to port your old number. In my case, the whole operation, from request to when my old number was active on the Ooma was about a week, but they warn that it could be 3 to 4 weeks. There is a cost for this, however. You can choose to prepay for a year of their premium service for about $120 and they will port your old number for free. Or you can choose to pay about $40 to just port the number and stay with their basic service (which is free, except for taxes, which are about $5 per month). I hope this helps!Answered by BoulderEd
Q: QuestionDo u have to have internet? What's cost?(5 answers)
A: AnswerYes you need internet. Are you asking what the cost of internet is? That depends on your provider and level of service. The cost of using the phone itself is nothing, except for taxes as the other answerer touched on. That cost is minimal. I believe it will cost extra for international calls but check Ooma for details.Answered by FutureSoutherner
- A: AnswerYes. But, you must notify Ooma Telo Customer Service you are replacing the Ooma Telo Unit with a new one and supply them with the new Ooma Telo Unit's Serial Number and MAC address. They do the magic to complete the installation.
Answered by Iamhappy
- A: AnswerDo NOT cancel your service with your current provider! On the ooma website request a number port and provide them with the current number you wish to port. You will need additional info including account number and port PIN from your current carrier. I had to contact my current carrier to get the PIN. Their stated time to perform this is 3-4 weeks, but ours was accomplished in 6 days. When the port is complete your old carrier will discontinue service. They kept us updated on progress via email. There is a charge by ooma for this service unless you have signed up for premier service. Leave your phones plugged into the old equipment until the port is complete then move the rj11 jack to the back of the telo. Hope this helps.
Answered by E5chultz
Q: QuestionWill my vtech phones I currently use with my cable phone service work with this?(5 answers)
A: AnswerYes. I have a Panasonic 3 handset DECT cordless phone system, and they work the same as when I had them through Comcast. Easy set-up. You don't need Ooma linx either which is what I had wondered. The DECT works the same as it did before - the handsets are all synced.Answered by Bosco
Q: Questioncan I send fax with my fax machine ?(5 answers)
A: Answeryes...hook up phone line to the back of your printer. and hook into Ooma....use splitter coming off of Ooma box to accommodate double phone lines. Dial *99 and then your 10 digit phone number.Answered by auntb
Q: QuestionCan I pay for the monthly fees $ taxes with a credit card?(5 answers)
A: AnswerYes, I do. Set it up with your least favorite card. It is very difficult to cancel the service. The best way is by cancelling the card used to pay it. I am currently very satisfied with the service.Answered by Vanya
Q: QuestionCan I forward my Ooma number to my Cell phone?(5 answers)
A: AnswerYou can it you purchase their premier plan (cell or any other phone number). What's nice is that it will ring both phones.Answered by BET7
Review Summary
Rating 4.6 out of 5 stars with 2297 reviews
4.6Rating by feature
- 4.5Value
Rating 4.5 out of 5 stars
- 4.5Quality
Rating 4.5 out of 5 stars
- 4.5Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are satisfied with the easy setup, call quality, and cost-saving aspects of the Telo Internet Home Phone Service. They appreciate the simple installation process, clear phone calls, and significant savings compared to traditional landline services. However, a few drawbacks mentioned include the lack of caller ID on the basic plan, occasional faxing issues, and the service's dependence on a stable internet connection.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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