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Customer Ratings & Reviews

Your price for this item is $79.99

Customer reviews

Rating 4.6 out of 5 stars with 2373 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are delighted by the Telo Internet Home Phone Service, especially the call quality and ease of use. Many also appreciate the low cost, overall reliable performance, and simple setup. The availability of many features is also a plus for users. A few customers, however, have expressed concerns about the porting process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 2,373 reviews
  • Pros mentioned:
    Cost

    Rated 5 out of 5 stars

    great replacement for landline

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is the third ooma unit i have owned, and they are great. you can't beat the price, and you can't beat the savings. i do not like using cell phones as a replacement for landlines, and this is a spectacular alternative.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    ooma voip

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick easy setup. Watch the marketing for advanced if you don't need or want it. Best Buy was fast and easy as has always been my experience with them. Ooma is a good low cost alternative to hold a second line of communications.

    I would recommend this to a friend
  • Pros mentioned:
    Call quality, Cost, Ease of use

    Rated 5 out of 5 stars

    Very happy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfied with sound quality. Cost effective. Very easy to connect.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple install, works perfectly. I never give 5 stars as I leave room for improvement, Ha!

    I would recommend this to a friend
  • Pros mentioned:
    Cost

    Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is better then Net talk or magic jack. I like the premium package. The price is great and so far i haven't had any bad experiences with Ooma service. If you go with premium you get a ton of features. You will have a monthly fee for taxes and regulatory, but that is very low.

    I would recommend this to a friend
  • Pros mentioned:
    Call quality, Cost

    Rated 5 out of 5 stars

    Love the savings

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Ooma. It has saved me tons of money. I have ditched my landline and gone with Ooma. Quality is decent, price is unbeatable. The only drawback is that your phone goes down when your power is out.

    I would recommend this to a friend
  • Pros mentioned:
    Call quality

    Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought Ooma to reduce land line cost. Worked well, so then got Ooma Lynx for separate FAX line. Am now paying around $14/month for two phone lines (one voice, one dedicated FAX), and both work well (I did have to change speed on my FAX and reduce it down to 9600, although 14.4k also seemed to work). This includes $10/month for Ooma Premier and about $4/monti in taxes. I am not a big land line or FAX user, so the reduced speed did not matter that much to me, but the reduced cost for two phone lines did. Voice quality is very good and I like their website to check account and configure devices. I recommend to give them a try. My Internet provider is Comcast, and it does matter to have a decent Internet speed.

    I would recommend this to a friend
  • Pros mentioned:
    Call quality, Ease of use

    Rated 5 out of 5 stars

    The phone system works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Omma Home Phone system was easy to install and set up. The price was right and the sound quality is great. The only thing that I do miss that I had with my land line phone service was when the power went out I still had phone serve.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surprised and delighted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The title says it all. I thought I would try one of these units out, how bad could it be. Most of the phone world is VOIP already so it is just the last few miles that is still copper and for which AT&T has been charging a bunch. I followed the instructions and withing about 15 minutes I had the unit installed and updated, chose a local phone number and I was making my first call ! Just to be sure I gave the unit 3 weeks before porting over my old AT&T number and I can tell you that I have no reason to ever go back. The clarity is great, the cordless phones have useful features . I'm a big fan of OOma

    I would recommend this to a friend
  • Pros mentioned:
    Call quality, Setup

    Rated 5 out of 5 stars

    Ooma Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this an excellent phone service. It has many options that other phone services do not offer. The service is reasonably priced for what you get and the call quality is exceptional. Setup is straight forward and the online portal is very intuitive.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product that saves money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned a Telo for several months now. It worked well out of the box, and has continued to be a true upgrade to the POTS phone we had before. The only issues we have had were because we tried using a line modem to extend our local Ethernet into the room where we had the Telo. Turns out the line modem, though fast enough, had too much propagation delay (long ping time) for VOIP to be solid. It caused our side to stop talking out, though we could still hear the other end. Plugging in to a wired Ethernet connection solved the issue. I recently purchased another Telo for my aging mother, because Ooma also offers a LifeAlert-style speaker phone that connects wirelessly to the Telo. Like the Telo, it is a one-time purchase, and no service fee.

    I would recommend this to a friend
  • Pros mentioned:
    Call quality, Cost

    Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Decent call quality, could be better if I installed it between cable modem and router as recommended instead of off router. However, I had some issues installing it that way initially and didn't want to spend a day debugging it. Price is low for service, especially if you don't need the premium features.

    I would recommend this to a friend
  • Pros mentioned:
    Call quality, Cost

    Rated 5 out of 5 stars

    Ooma telo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad we took a chance and purchased the Ooma. The sound is clear and that's using satellite internet in a small mountain town. It's so nice to pay under $5 a month in taxes for phone service. We did pay for a full year of premium serve too. It's still less than half of what Frontier charged us for a basic phone line.

    I would recommend this to a friend
  • Pros mentioned:
    Call quality, Setup

    Rated 5 out of 5 stars

    This is a great product for saving money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is outstanding and set up is a breeze. This is our second Ooma product. Worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Cost, Ease of use

    Rated 5 out of 5 stars

    Works as advertised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, works as advertised. Although there is nothing particularly outstanding about the device, it gets a five star because it does what it said it will do, and the service is rather inexpensive. Can’t beat that.

    I would recommend this to a friend
  • Pros mentioned:
    Call quality, Ease of use

    Rated 5 out of 5 stars

    VoIP alternative to AT&T Uverse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, it does what it is supposed to do. I replaced a single-line VoIP service by AT&T. This looks less expensive, and the IOS ap is very flexible.

    I would recommend this to a friend
  • Pros mentioned:
    Call quality, Setup

    Rated 5 out of 5 stars

    Ooma Telo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I am very pleased with the Ooma Telo both in initial setup and call quality. I choose a new number for my city, so I can't comment on ease of number porting. I'm running the Telo behind my router and so far the call quality has been spot on.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simply the best internet phone option

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love still having the "landline" and this is the best option. Nice to have the backup to my mobile device. Pretty much pays for itself in 3-5 months with thatcjust dependent on whether you want to keep an existing number or just get a brand new number assigned. Super easy to setup and connecr.

    I would recommend this to a friend
  • Pros mentioned:
    Call quality, Overall performance

    Rated 5 out of 5 stars

    It's a phone for almost free!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get phone service just like a land line for next to nothing a month and you can keep your old phone number. What's not to like? I have used two of these units for about six years and I can say they work just fine.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Quality as good as ATT at 1/10th the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far as good as ATT at a tenth the price. Setup was relatively easy and works well with my Vtech cordless phones. Porting the old phone number took two weeks but I got the date of changeover within a few seconds of registering the Ooma. Unwanted call blocking is not a granular as I'd like but the ability to see call logs and voicemail on my computer is nice. Be sure to use the 2 weeks while awaiting the switchover to play with the setup as it's not particularly user friendly.

    I would recommend this to a friend