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Customer Ratings & Reviews

$67.99
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Comp. Value: $79.99

Customer reviews

Rating 4.6 out of 5 stars with 2391 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers consistently note the great call quality and ease of use of the Telo Internet Home Phone Service. Many appreciate the low cost, overall reliable performance, and simple setup. While the service offers a lot of features, some customers find the porting process to be expensive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 2,391 reviews
  • Pros mentioned:
    Call quality, Ease of use

    Rated 5 out of 5 stars

    Great phone service for free!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are saving $42.00/month using Ooma over Service Electric 'bundled' phone service. The clarity is great with absolutely no issues at all. Set-up was very simple. Our phone bill now is $3.83/month for taxes. That's it!

    I would recommend this to a friend
  • Pros mentioned:
    Call quality, Ease of use

    Rated 5 out of 5 stars

    VoIP alternative to AT&T Uverse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, it does what it is supposed to do. I replaced a single-line VoIP service by AT&T. This looks less expensive, and the IOS ap is very flexible.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Land Line Solution!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and very easy to set up. Base on your area you should be able to keep your existing phone number if you are looking to replace your existing land line. The monthly fee is extremely reasonable!!!! I would highly recommend this product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Allows previous land line customers the same functionality they've had for years. Great for aging family.

    I would recommend this to a friend
  • Pros mentioned:
    Call quality

    Rated 5 out of 5 stars

    Great for 2nd home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a bundle of services at our weekend house from Comcast: TV, Internet, and Phone. After the initial introductory cost expired, the service became very expensive for little use. So we decided to reduce the TV package, keep good internet, and get rid of the phone service. We decided to get VoIP phone service and ordered the Ooma Telo. What a great savings for an equally good phone service. Ooma was easy to set up. Sound quality is excellent. Voice mail is very good as well. Oooma offers a pemium package for $9.95 per month with a 90 day free trial. This has some nice features, but we decided to cancel the premium service after the 90-day free trial since we are not at the house often enough to justify the expense.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    ooma can't be beat--crystal clear landline phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    for the cost of the ooma device, you get monthly landline phone service for as little as 0 dollars a month. you buy the ooma device which is easy to install. first, activate the device. then, connect the device to your router and your phone. an easy installation booklet is included. your phone service is thru the internet. other plans cost less than 15 dollars per month and cover adding cell phones. you can keep your number for 40 dollars. i think there is a device which keeps your phone working during internet outages. have had ooma for years and bought this device for second home.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Happy with Ooma

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and to and many exceptional features with Ooma.

    I would recommend this to a friend
  • Pros mentioned:
    Call quality, Ease of use

    Rated 5 out of 5 stars

    Great phone service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were tired of paying the high AT&T phone bills, getting poor service and finally decided to dump the land line. We really like it! Great customer service, easy set-up, good sound quality. Actually the sound quality is better than the land line. Should have switched a lot earlier! Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ooma does the job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it says it's supposed to - replace your land line or VOIP phone with a totally internet/wifi based VOIP. Good phone support, if you need it.

    I would recommend this to a friend
  • Pros mentioned:
    Call quality, Setup

    Rated 5 out of 5 stars

    Easy set up and great call quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Ooma Telo for my parents after I helped them cut the cord from cable. The installation and account set-up was simple - only took about 20 minutes and they were ready to go. Call quality is great, they love it.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Quality as good as ATT at 1/10th the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far as good as ATT at a tenth the price. Setup was relatively easy and works well with my Vtech cordless phones. Porting the old phone number took two weeks but I got the date of changeover within a few seconds of registering the Ooma. Unwanted call blocking is not a granular as I'd like but the ability to see call logs and voicemail on my computer is nice. Be sure to use the 2 weeks while awaiting the switchover to play with the setup as it's not particularly user friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ooma Telo Home Phone Unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Ooma replaced an ancient Ooma unit that finally stopped working. The new unit replaced the old one seamlessly and works perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Call quality, Ease of use

    Rated 4 out of 5 stars

    Ok if you don’t port

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item is valuable product there is a $5-10/ mo charge for taxes and fees you find out about. But overall the install is straightforward, the setup works, voice quality is acceptable, the only thing is an extra charge per mo or 1 time for genuinely useful features like porting, call blocking and call forwarding.

    I would recommend this to a friend
  • Pros mentioned:
    Call quality

    Rated 5 out of 5 stars

    Easy to set up, reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to reduce my cable bill by replacing my cable VOIP phone service. I reviewed several other options (Vonage, MagicJack, etc) and chose Ooma. I also opted for the premium service to get the additional features like porting my existing phone number. The premium service cost $99 for a year and included the existing phone number port. It was easy to set up. The support hot line was very helpful. I also like the software interface. My monthly bill is now less than $5. Even with the premium service I am less than $15/month. I have been using it for a month and a half now and haven't had a moment of down time. The calls are clear. I am pleased with the product, software, and service.

    I would recommend this to a friend
  • Pros mentioned:
    Call quality, Setup

    Rated 5 out of 5 stars

    Great alternative to landline phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was a breeze and the voice quality is excellent. I was so glad to be able to file for divorce from my service provider.

    I would recommend this to a friend
  • Pros mentioned:
    Call quality, Ease of use

    Rated 5 out of 5 stars

    Outstanding Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Voice reproduction with good clarity and tone qualities. Easy setup which took a little while to work through but straight forward. Very quick response to retaining our "old phone number," which they say may take up to 30 days, but in fact was converted over within 48 hours.

    I would recommend this to a friend
  • Pros mentioned:
    Call quality, Ease of use

    Rated 5 out of 5 stars

    Great option!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and get running. We've been using it for a few weeks now. Sounds just as good as a traditional phone . I haven't had a chance to use too many of the online or mobile features yet, but from what I've checked out so far it looks like I'm going to be very happy with this.

    I would recommend this to a friend
  • Pros mentioned:
    Cost, Ease of use

    Rated 5 out of 5 stars

    Home Phone Keeper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ooma works as promised with clear audio. It is a very low cost option if you're wanting to maintain your home phone line. It was simple to set up and provides simple instructions for porting over your phone number. For a modest cost, it has provided great service and is a wonderful option..

    I would recommend this to a friend
  • Pros mentioned:
    Call quality, Setup

    Rated 5 out of 5 stars

    Easy to set up, easy to use and great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had Ooma for about a year and a half now, I've had no issues with it. Set up was simple, call quality is as good as the much more expensive bundled service I had through the cable company before. I've been very happy with this service and have recommended it to friends and family.

    I would recommend this to a friend
  • Pros mentioned:
    Call quality, Setup

    Rated 5 out of 5 stars

    Great way to save money and have a home phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Currently using the free service (you will incur state fees and taxes in the NJ area). I will eventually get the premiere service. Sound is clear and was pretty easy to set up. I hope it lasts!

    I would recommend this to a friend