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Customer reviews

Rating 4.6 out of 5 stars with 2394 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers consistently note the great call quality and ease of use of the Telo Internet Home Phone Service. Many appreciate the low cost, overall reliable performance, and simple setup. While the service offers a lot of features, some customers find the porting process to be expensive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 2,394 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Satisfied VOIP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Cost saving home phone service. Enables VOIP.

    I would recommend this to a friend
  • Pros mentioned:
    Cost

    Rated 4 out of 5 stars

    Who knew

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so freaking sick of paying the cable company I couldn't wait to cut the cord. Iv'e have ooma for about (5) weeks I love it. I just have to figure out what I have to do so that I am able to fax. Other then that who can complain about paying $5.47 a month not me, Also you get (2) phone numbers which I don't need you do pay a tad bit more for that but not much. Having and extra phone number is good if you have kids. But it's just me I would have given it (5) stars but since it's a little tricky for me when it comes me being able to send a fax which I haven't figure it out yet , Yes I would recommend ii and I was able to keep my phones

    I would recommend this to a friend
  • Pros mentioned:
    Call quality

    Rated 5 out of 5 stars

    Good Product for Home Based Business

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this product as a fax machine line, and it works well for what I need it to do. Sometimes it can be a bit slow, but most of the time it works as it should. I really like it was better than MajicJack. The call quality when I tested it out is better than MajicJack. Its also more expense than MajicJack, but in my opinion its worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works as expected.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly. It was easy to create an account and pick out a number. Only thing was the listed city for the phone number doesn't show as coming from that city.

    I would recommend this to a friend
  • Pros mentioned:
    Call quality

    Rated 4 out of 5 stars

    Good alternative to cable landline

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good call quality, especially for the savings on a landline over time. It cost $95 for the unit, plus $40 to switch my phone number. After downgrading my cable package, I'll have made my money back by this month's cable bill (saved $100 last month, $100 this month). Of course we cut back a lot on our TV package, but even without that, you'll make your money back in a few months. Service seems good, and you have mobile apps for placing calls over WiFi through the Ooma service when you're out if you have good WiFi in a bad cell area. Can also receive calls, and check voicemail over mobile. $10/mo premiere service will give you a second line and other perks, including call blocking/bans. I've only had a few telemarketer calls since I started the premier service trial, and it's election season.

    I would recommend this to a friend
  • Pros mentioned:
    Cost, Setup

    Rated 5 out of 5 stars

    Remarkable performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I was skeptical about Ooma. However it was easy to set up and even integrate with a multifunction modular corporate phone system. This has saved us a large amount of money every month!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Ooma - Telo VoIP Home Phone Service - Black

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Very Well! and pretty easy to setup. Very happy with the OOma box. Johnny

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ooma is a great way to get a "normal" phone line at low cost id you have any kind of decent internet service. Highly recommended after years of use at home in in our church parsonage.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    No comcast phone service anymore

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my 2 year contract expired with Comcast I was looking for a way to save some money. I found this Ooma system online and liked what I was reading. Almost seamless installation, had it up and running with the hour. Ported my old phone number and it took less than a week to be approved by Comcast. Only issue as during your trial period of the Premier service (which we passed on) your temporary assigned phone number you get when you first install shows up as your phone number on caller ID. This confused family and friends initial thinking it was a telemarketers calling. Dropped my phone bill from $35 to $5.34 a month with the same service.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Ooma Telo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for mom. Her facility has free internet, so went with this VOIP phone. Easy to set up and works great!

    I would recommend this to a friend
  • Pros mentioned:
    Call quality

    Rated 5 out of 5 stars

    Excellent Alternative To High Phone Bills

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and I was able to port my current home number over. It saves a lot over phone service - for me it will pay for itself in under 4 months. My fax machine works perfectly with it as well... just need to change how many rings before the fax picks up or turn off the Ooma voicemail by calling Ooma. My only complaint is Ooma customer service representatives are not the best at understanding your needs and promises to follow up are not fulfilled... you have to call back. I have a feeling the customer service department is out of the country.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Excellent VOIP alternative

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Porting my home phone number was easy. The setup was not bad. I did use the ethernet connection instead of choosing the WiFi option. This was a good alternative for my VOIP phone, which allowed me to cut the cord. Ooma also provides a second phone number. The app is also pretty impressive.

    I would recommend this to a friend
  • Pros mentioned:
    Cost
    Cons mentioned:
    Porting

    Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy had a great sale price. Only downside was that it is $40 to port your number to Ooma.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Happy camper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install phone was operational after activation

    I would recommend this to a friend
  • Pros mentioned:
    Call quality, Setup

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup is simple and only takes about 15 min. Calls are crystal clear.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. I use my own cordless phones x3 Vtech. Lots of features. Very reasonably priced.

    I would recommend this to a friend
  • Pros mentioned:
    Cost

    Rated 5 out of 5 stars

    Ooma

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great alternative to landline, only drawback not advised of minor increases ahead of time

    I would recommend this to a friend
  • Pros mentioned:
    Cost, Overall performance

    Rated 5 out of 5 stars

    Ooma System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone system is great. I had a few minor problems in first couple of weeks but since then it is fine. My bill has gone from $66 to $6.10. I am very pleased so far

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good VOIP Phone Option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Ooma Telo to replace the one I had for the last 6-7 years that just went bad for some reason. I like that once activated you can plug directly into any house phone port and it makes all of them active. I made sure I disconnected completely from the phone company in my box outside. It does have a slight lag in communication which can make speaking to someone a little frustrating at times, but still beats what I was paying for regular phone service and I got to keep my old number. Just be aware that it runs over your internet service through your modem. If your modem dies, you lose the ability to send and receive calls, but they have free voicemail service so you don't lose communication completely and can know who called when your internet is back up.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    No more high phone bills

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I looked at this system for over a year before buying it. Setting it up was easy and fast. I did elect to keep my original home number so paid the fee to have it transported. Ooma automatically enrolls you in premier service with two numbers. I opted out after the trial period so I lost one number... they took away my number I paid to have switched. Thank goodness i caught it (friends were telling me their calls weren't going to voicemail) and called ooma and got my number back. I also paid , through Ooma, for the wireless adapter. It never worked. Having this hard wired is definitely better. Save yourself some serious cash and invest in this system.

    I would recommend this to a friend