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Customer Ratings & Reviews

$65.99
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Comp. Value: $79.99

Customer reviews

Rating 4.6 out of 5 stars with 2394 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers consistently note the great call quality and ease of use of the Telo Internet Home Phone Service. Many appreciate the low cost, overall reliable performance, and simple setup. While the service offers a lot of features, some customers find the porting process to be expensive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 2,394 reviews
  • Pros mentioned:
    Call quality

    Rated 5 out of 5 stars

    This is a MUST HAVE!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used Packet 8, then switched to Vonage, and NEITHER of them compare to Ooma! Surprisingly, voice quality is noticeably better, and while Packet 8 and Vonage had significant trouble faxing, Ooma has a choice of 3 fax settings in case you have trouble (I've had zero trouble with Ooma). Been using the system over a month and it is noticeably better AND MUCH LESS EXPENSIVE than the others. Just get it and you will be glad you did.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice Internet Phone Option

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over the years I have purchased (3) of these Internet Phone Boxes, clarity is good, easy to port over an existing number, we like the call logs, no more hassle with the cable company and their IP phone billing practices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy setup, crystal clear calls

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had cosy seen ooma a few years back and was skeptical. But now that I have it I'm glad. There are so many features, like community blacklist which blocks telemarketers based on user feedback. I can't remember the last time a got a telemarketer call during dinner, it's great. Plus I only have to pay ~$4 in local taxes for the service every month. I'm saving so much.

    I would recommend this to a friend
  • Pros mentioned:
    Call quality

    Rated 5 out of 5 stars

    Great Product !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I frequently work from home and wanted to add a separate line to be able to join conference calls. Some of my calls last an hour or more and so I did not want to tie up the house phone. I originally had an ObiHai coupled to Google Voice and used that for free. Some people stated I sounded a little "choppy". So I did some research and decided to try Ooma. Wow what a difference. This works great and call quality is amazing. Even has a digital answering machine. You only have to pay a few dollars each month to cover taxes and fees but that small amount is well worth it. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Call quality, Setup

    Rated 4 out of 5 stars

    Overall good connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. Originally didn't have modem going Ooma before router and had some sound quality issues. Changed it and now seems to be clearer. To date I haven't had any issue with router traffic vs Ooma.

    I would recommend this to a friend
  • Pros mentioned:
    Cost

    Rated 5 out of 5 stars

    Worthy replacement for a landline.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an OOMA to replace the ridiculously over-priced phone service that Comcast was providing. OOMA made it very easy to port my number, and their internet application is very user-friendly. I would say that the sound quality is about 80% of what Comcast provided, but still good enough. The price can't be beat.

    I would recommend this to a friend
  • Pros mentioned:
    Cost

    Rated 5 out of 5 stars

    Omma

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had my ooma for about 6 yrs now. It was little problems when I first connected but is was worked out by the tech team. It worked great since. The price of service which is less than a $100 a year you can't hardly beat.

    I would recommend this to a friend
  • Pros mentioned:
    Call quality

    Rated 5 out of 5 stars

    Free Home Phone, Works Perfectly

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setting up the Ooma device was very easy, and I was able to plug in a cordless phone and make calls in less than an hour, by myself. Call quality is great, it’s running on my AT&T fiber internet. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I love my Ooma

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been 9 months since I powered it up. Definitely much better than the 1st generation device that I have for 10+ years. I wish it could work with the older generation of the Telo adaptor that I have. Otherwise, no complaint.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Landline solution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. It is an easy way to save money on a landline.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Costly but worth it long run

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little costly to port in number and change caller ID but after that great

    I would recommend this to a friend
  • Pros mentioned:
    Call quality, Cost

    Rated 5 out of 5 stars

    Great Deal for Phone Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the digital phone service is great. The monthly service is FREE and only pay about $4.00 in taxes in month. Great deal, great product, great price

    I would recommend this to a friend
  • Pros mentioned:
    Call quality, Ease of use

    Rated 4 out of 5 stars

    Works very well, easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is great. It is very easy to set up. The porting of your current number process needs better instructions.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product and easy to install to use. Recommend for my relatives.

    I would recommend this to a friend
  • Pros mentioned:
    Call quality, Ease of use

    Rated 5 out of 5 stars

    Works Very Well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Voice is clear. It has voice mail and all the features I need. My phone bill is now $5.99 per month.

    I would recommend this to a friend
  • Pros mentioned:
    Call quality

    Rated 5 out of 5 stars

    Must have for Work from home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been an Ooma customer for the last 10 years, recently my Ooma Telo broke for no reason. While we have cellphones and wifi, nothing beats a home phone on VoIP because while we are on our cellphones all day working from home, someone can get through to us if our home phone is available. My local BB has this in stock, thus it was in no time before our home phone is running again using the new Ooma Telo. Highly recommend this as a necessary tool for working from home.

    I would recommend this to a friend
  • Pros mentioned:
    Cost, Ease of use

    Rated 5 out of 5 stars

    Easy to install and setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Easy setup and number porting was also quick and easy. Money savings is a big plus

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Had to return the first one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But the one I exchanged it for works perfectly! It was so easy to make the exchange and the employees who helped me we all so nice.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Low cost phone service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got great internet phone service for only $6.50 a month after the initial Ooma module purchase. Easy setup using computer or phone app.

    I would recommend this to a friend
  • Pros mentioned:
    Call quality, Ease of use

    Rated 5 out of 5 stars

    A good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and setup. Calls are clear, problem free. Can keep phone number for a fee. Just pay taxes, no phone bill. Definitely a good buy.

    I would recommend this to a friend