Customer Ratings & Reviews

We had been with Ooma for a number of years already and wanted to replace our old unit with the current model. The first one lasted us for many years and thus far this new model seems to have better construction then the old one so I expect nothing different. The setup was easy, as expected. Customer service was great helping us set up and transferring our account to the new device. Getting this unit means subscribing to the Ooma service, which I also can highly recommend.

Works as advertised. Low monthly cost and feature-rich product. I used it for my home office line for conference calls. Highly recommend.

I highly recommend this product. It is simple to install and saves a lot of money. Works perfectly. Call quality is better than cable providers.

The Ooma was right out of the box working. The setup was easy and quick. I switch over from my cable provider phone with better quality and additional features. Works great.

This was an affordable, easy to set up alternative to a traditional landline. I used my old cordless phone system, plugging the base unit into the Ooma. I chose a new number, instead of importing my old one, and spam calls miraculously stopped immediately. Haven’t received a bill yet but estimate was about $6/mo for taxes & fees only.

Excellent! Easy to set up and activate. Saves us over $800 / YR over ATT land line.

Had an old Ooma Telo that died after over 8-years of use. Was really happy to see that they were still developing products and, even happier to find that it was in-stock at Best Buy. Bought one and (aside from making sure that when you upgrade a device, you do NOT set it up by following the quick start guide...you MUST call customer service and they were very quick to help) was happy to see that they now have physical buttons and have moved away from the soft buttons. Call quality is good and makes for a very cheap way to have a home phone number.

I had for the past 10 years Magic Jack. Sure it was good for what it did. But there were echo issues with it. But I couldn't really complain for the cheap price it was. Eventually I noticed my wife only using her cell phone and not the MJ. She had enough with the MJ subpar service. So, that's when I decided to give Ooma a try. What a difference! Very easy to set up and to this day, no issues. Clear reception from both ends. Ooma is totally worth the $90. Only wish I would have made the switch a decade ago!

easy to install, clear quality. best of all, provide voicemail email to my email account, that was a great feature. I will recommend to my friend.

Setup was a little confusing, but it seems to work fine.

For those who prefer a so called "land line" phone over using a cell phone but don't like the high monthly costs from the phone companies, the OOMA internet phone service is perfect at about $5.00 a month. Easy to set up. You do need internet service, of course. One problem is if the power goes out the phone service goes out. 911 calls may not see your address also unless you pay for extra services, and there are extra services available but still cheaper than the phone companies.

Very easy to set up, took less time to port than the instructions said. Is a true cost saver if you have a landline phone

Really easy to set up and now I have a land line for less than $5 a month and the calls are as clear as ever.

This product is great . I am having clear conversation and paying quarter of the price that I was paying.

After debating whether to go away from the traditional VOIP with our cable provider, we decided to take a chance on Ooma. Installation was very easy and took about 15-20 minutes. We had our phone number ported and it took about 1 week for it to complete. You pick your own number from a list of available numbers in your area when installing Ooma, but can switch it to your old number after the porting is completed. It can be changed in the dashboard on your Ooma account or by calling Ooma customers service.

After having multiple problems with AT&T, I'm so glad I gave Ooma a try. Setup only took 15 minutes! It works great, so I couldn't be more satisfied!

Switched from Basic Talk. Super easy to set this up and great features. I should have switched years ago!

This phone system is easy to setup, and works with regular phones. Good clear sound. You can also send and receive faxes with all in one printer.

Setup went fairly well. Had to reboot modem after connecting twice. This was replacement of a 10 year old unit. Overall Ooma has been a great replacement for my old hard line. And, much, much less expensive. I have some issues with quality of voice with the Ooma handheld so connect a regular phone answering machine. Works seamlessly.

Setting up the device took me a while because it required working with the company website to get things in order; otherwise, it worked well.