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Customer Ratings & Reviews

$65.99
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Comp. Value: $79.99

Customer reviews

Rating 4.6 out of 5 stars with 2394 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers consistently note the great call quality and ease of use of the Telo Internet Home Phone Service. Many appreciate the low cost, overall reliable performance, and simple setup. While the service offers a lot of features, some customers find the porting process to be expensive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 2,394 reviews
  • Pros mentioned:
    Call quality

    Rated 5 out of 5 stars

    Good option for home phone service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As recent cord cutter, I needed another option for my home phone service. While this is not the cheapest solution as far as initial cost is concerned, the quality of service more than makes up for that. Calls are very clear and with the premium service option ($10 a month) it eliminates a lot of unwanted telemarketing calls. All in all well worth the investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is wonderful to not pay a utility company for phone services.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    ooma landline

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set-up for landline . works great once set-up. would buy again

    I would recommend this to a friend
  • Pros mentioned:
    Cost, Ease of use

    Rated 5 out of 5 stars

    Why pay your local telco?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fairly easy to setup and will save a bunch of money in the long run. Plus you can probably port your old number over!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ooma VoIP service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, way cheaper than a Verizon phone line. Happy to keep our regular phone number, but at substantially reduced cost.

    I would recommend this to a friend
  • Pros mentioned:
    Call quality, Cost

    Rated 5 out of 5 stars

    Ooma

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great device and so far great phone service. i haven't had any issues and call clarity is good. plus my house phone bill is $5

    I would recommend this to a friend
  • Pros mentioned:
    Call quality

    Rated 5 out of 5 stars

    affordable VOIP service with good voice quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best quality VoIP service with free voice calling, pay once for the device, no charge for local and long distance calls, only pay usual taxes, surcharges and fees each month. And they offer a viable fail-over option in case you lose internet access. You can tell less quality VoIP services by jitter, dropoffs, etc.. Good Customer Service.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    New phone service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Condo complex changed wifi and streaming service. Our home landline was provided by the previous cable company, so needed a new provider. Ooma was easy too set up and they ported our previous number in less than 2 weeks.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is wonderful. Easy setup. Less than 8$ a month. Of course it uses WiFi. A downloadable app also. I just connected it to a cordless phone I already had. I’ve had NO problems. Thank you Ooma

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't expect Telo to last forever.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Ooma. Had service for over 10 years; although, this is my third Telo, so previous one lasted 5 years each, on average.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Connecting Ooma to the internet.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was able to install and interface the Ooma unit with my cordless phones as well as the Wifi without any problems. It is a good thing that there are youtube videos on it as the instructions were not all that easy to follow.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ooma VOIP Telephone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cut the cable cord but didn't want to lose my home telephone number. After a little research I found the Ooma Telephone device and read up on it. It's fairly simple to configure and was up and running in 10 minutes using a temporary telephone number. Number porting only took 2 days after which I cancelled my cable completely. I elected not to pay for the Premier service plan because I just wanted basic telephone service. The bottom line is it works well and only costs $5.38 per month. Get rid of cable!

    I would recommend this to a friend
  • Pros mentioned:
    Cost, Ease of use

    Rated 5 out of 5 stars

    Great phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I love this phone. Works exactly as intended, and saves us a bunch of money!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent VOIP phone service using Ooma

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Ooma VOIP phone device is easy to set up and works flawlessly. The money saved by switching to a VOIP phone service using the Ooma compared to a traditional phone service will pay for the cost of the Ooma in only a few months. The Ooma will continue to provide years of trouble free, quality VOIP phone service at a fraction of the cost of a traditional phone service.

    I would recommend this to a friend
  • Pros mentioned:
    Call quality

    Rated 5 out of 5 stars

    Have used for many years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my sister. We use for home phone number. Mostly for messages and occasionally for talking with parents. 80% of the time is has a good quality. If i get bad quality we call right back and it is usually ok. We tried magic jack prior to this with poor results.

    I would recommend this to a friend
  • Pros mentioned:
    Cost, Ease of use

    Rated 5 out of 5 stars

    totally worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to hook up. We have great phone service for such an excellent price.

    I would recommend this to a friend
  • Pros mentioned:
    Call quality

    Rated 4 out of 5 stars

    Quite Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moved to Ooma from MagicJack, and have been quite pleased with the new service. With MagicJack at least once a week it would loose the connection, and we wouldn't get inbound calls, no problem so far with Ooma, Haven't had to deal with Customer service, as there's been no need to call them. Plugged it in, let it initialize and set up the account online all without issues. Call quality is fine, and more importantly, the Wife is happy with the service (that's all that really counts right ? )

    I would recommend this to a friend
  • Pros mentioned:
    Cost, Ease of use

    Rated 5 out of 5 stars

    Great HD voice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and cheap to maintain without breaking the bank. Why did I wait to change to Ooma.

    I would recommend this to a friend
  • Pros mentioned:
    Call quality, Ease of use

    Rated 5 out of 5 stars

    mike

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very easy to set up, works great, sound just as good as a traditional landline

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great Quality; Great Investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced our ISP (TWC) VOIP system with the Ooma Telo. Exact same quality - using our existing phone system. Setup was a snap, as was the porting of our existing phone number. We actually prefer using our existing handsets to the Ooma handsets. Note that all handsets now coexist on the same system. Even with the annual premier subscription, we are now saving hundreds of dollars a year with the Ooma system.

    I would recommend this to a friend