Customer Ratings & Reviews

Moved from Vonage to Ooma phone service. Brought the Ooma device home and within a few minutes had it connected to router. Transferred my number to Ooma easily. They said it would take 3 weeks but it was done in about 3-4 days. If I had set it up a couple days earlier I coiuld have avoided another month of Vonage, but the number must be active when you request the transfer or you will probably lose it. Sound quality is better than Vonage and for less money I get unlimited calling.

Easy setup with good documentation. Added the premium package for a year to see if worth it. One odd thing is it would not accept my address as it is a rural number which was too large for the system. Great quality compared to my old landline which had become unusable.

Ooma is easy to install and a great product to save on your phone bills. Its great receiving the home phone calls on my cell.

I've had Ooma for 4 years or so. I recently had to replace my Ooma. It was easy to set up and works fabulous.

No brainer.....phone bill went from $90 to $3, with virtually no change in service / quality.

Great product, great price. Best Buy didn't have one at my store so they had one delivered to my home in less than two days. Easy to install, almost "plug-n-play" easy. Love the service and the savings. Thanks OOMA and Best Buy!

Received a DOA device which was replaced by Ooma under warranty, but the telephone support process and subsequent shipping resulted in having a telephone outage of over 2 weeks. I purposely avoided attempting to return the device to Best Buy due to past experiences with DOA electronics especially over the holiday period. Best Buy may not be responsible for DOA hardware but the fact that only one store in the area - and much further away, had a replacement pushed me to pursue resolution with Ooma directly as well. That said, personally, I believe that since I had a previous model for over 9 years without any technical issues and there was an eventual resolution by Ooma on this DOA device, I will continue to use the service and recommend the product.

Very pleased with Ooma. Easy to learn and use. Clear sound! Can’t beat the monthly cost.

I am cutting the cord on the cable company, and this is the first step! Easy instructions, good quality sound.

Works well for what its intended for. You do have to pay a monthly fee for the service, but it wasnt too much. Pretty easy set up.

Great dependable alternative to a landline or cellphone when you’re home. The base plan is just a few dollars a month for taxes imposed by the government. Very reliable & the sound quality is superb. A friend bought one of these also. Highly recommended.

So far so good. Still waiting for my cable bill so I can calculate how much I’m saving per month, but at 1st glance I think I will be saving between $30 to $35 per month. The porting of my number was a bit expensive, and we had to fax them a cable bill so that cox would port it, but once we did that the porting went off without any further issues.

Setup and instructions are easy to follow Woks as advertised Good vslue

Easy and quick set up. Sound quality equal to landline.

Great price. Great phone service. Way clearer than the Vonage I had.

It is very easy to install and activate. Best of all, it saves a lot of money in a long run for telephone service.

Very good purchase. Device works good. Clear calls. Easy set up. Can't believe didn't buy this before. Money saver.

Easy set up and has never failed me yet. I was excited to cancel my regular phone bill.

I purchased the Ooma to try to save money. Not only am I saving $30.00 per month, I am getting cristal clear voice.

I bought my first Ooma 7 years ago. I had no problems that time, and only paying $6.00 per month. No more paying for long distance, and talk as much as I want. I do not miss paying a phone bill that was at least 60. a month. Well after 7 years I had to replace it, and thankful Best Buy had one left. I love this system and you can upgrade for international calls as well.