Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

$67.99
Save $12
Comp. Value: $79.99

Customer reviews

Rating 4.6 out of 5 stars with 2399 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers consistently note the great call quality and ease of use of the Telo Internet Home Phone Service. Many appreciate the low cost, overall reliable performance, and simple setup. While the service offers a lot of features, some customers find the porting process to be expensive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 2,399 reviews
  • Pros mentioned:
    Call quality

    Rated 5 out of 5 stars

    I Love Ooma

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am SO PLEASED with this device. Here's why. The only cost I pay monthly is $3 for government taxes required to use 911 emergency services. I have no problem with that!. The call quality is excellent and you get caller ID, call waiting, and voicemail all for free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT Free VOIP Service! Kids made me do it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our kids cell phones were unreliable (i.e. they would not keep them charged, lose them, break them, game until their eyes turned blue, etc). We added the OOMA TELO because the kids would simply not answer their phones. Now we have the OOMA and a three handset wireless phone setup in the house so the whole house lights up with rings when someone calls the home number (always us). We have a rule they have to answer or grounding's become a real thing. No problems since!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent option for those wanting to cut the cord

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cancelled my triple play package and ported over my number to Ooma and we haven't skipped a beat! Totally worth the one time cost of the device. Easy setup and it just works!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ooma Telo VoIP Home Phone Service

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product. Ooma representative helped switch over from an old Ooma modem that had failed after many years of service. The rep made the set up easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Voip Adapter

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ooma is a really good way to reduce your phone bill. You already pay for your internet service, why not add this device and then you have phone service for the cost of the device and then $6-10/month for 911 service fees.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well when configured correctly.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched our landlne over to Ooma VOIP using the Telo device. We're now saving $55 compared to the landline charges and fees we were paying the phone company. It works well. We only had one issue. I had to change the advanced settings, otherwise I can't answer calls. I could have had customer support help me, but I chose to try it myself first.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an earlier version of this for about 5 years and it bit the dust during a recent storm. Picked up a new one, called Ooma to get it activated and I was on my way. Hope it lasts another 5 years. I've literally saved thousands over my traditional land/line.

    I would recommend this to a friend
  • Pros mentioned:
    Call quality

    Rated 4 out of 5 stars

    Great way to have cheap phone service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been very happy with the Ooma service. The call quality is great, and it's nice having caller ID and and long distance inlcuded for just a few dollars a month (for taxes). The only drawback we have noticed is that sending faxes often doesn't work at all.

    I would recommend this to a friend
  • Pros mentioned:
    Call quality

    Rated 5 out of 5 stars

    Ooma Telo - Would buy again

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this system, especially with the savings from using the regular landline. Msgs were difficult to hear at first, but followed Ooma's instructions to change upload speed and that cleared up.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Excellent Call Clarity - Great Value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The call clarity that we get with Ooma is as good as we had with our expensive cable company. Set up was easy. We are wondering why we waited so long to make the switch.

    I would recommend this to a friend
  • Pros mentioned:
    Call quality

    Rated 5 out of 5 stars

    As advertised

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my second Ooma. First one lasted nine years. Hook up was quick and easy. Switch over was easy and no cost. Great sound quality. Everything works as expected. Definitely a great buy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great value / pays for itself.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an ooma for several years / saving me thousands by eliminating phone bills. Recently zapped it because of a lighting strike. Bought this replacement, called ooma to activate it with the same phone number, and was up and running with minimal effort. This is a great product.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with Starlink, easy setup, ported our old number

    I would recommend this to a friend
  • Pros mentioned:
    Call quality

    Rated 5 out of 5 stars

    Super simple to setup, great voice quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took minutes to setup. Voice quality great, in fact volume is high compared to regular landline. If you pick random number instead of keeping your old number, remember to register new number with donotcall.gov or else you will be inundated with robo sales calls.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good product.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does all that was expected. Easy to install. Reasonable monthly fees.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great VoIP Solution

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a straightforward installation and service is good. Cheaper than the competitors. Just pay the taxes each month.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great home phone product!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did exactly what was advertised, and the installation was turnkey.

    I would recommend this to a friend
  • Pros mentioned:
    Cost

    Rated 5 out of 5 stars

    I was skeptical, but it works very well

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a good internet connection, then this service is great. You can't beat the Ooma pricing. You can get Ooma telephone service and just get internet/tv packages though your local carriers. It saved me a lot of money, and i like the features Ooma offers.

    I would recommend this to a friend
  • Pros mentioned:
    Call quality

    Rated 5 out of 5 stars

    Better Than Expected

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device has way surpassed our expectations. The previous device which was not Telo after just a few months would work one day and not the next. With the Telo we've had crystal clear calls since we installed it and have never had a dropped call.

    I would recommend this to a friend
  • Pros mentioned:
    Call quality

    Rated 5 out of 5 stars

    Worth to buy and recommend others to buy!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly from reception to transmitting a call. Very easy to install!

    No, I would not recommend this to a friend